• Welcome to the FREE TUGBBS forums! The absolute best place for owners to get help and advice about their timeshares for more than 32 years!

    Join Tens of Thousands of other owners just like you here to get any and all Timeshare questions answered 24 hours a day!
  • TUG started 32 years ago in October 1993 as a group of regular Timeshare owners just like you!

    Read about our 32nd anniversary: Happy 32nd Birthday TUG!
  • TUG has a YouTube Channel to produce weekly short informative videos on popular Timeshare topics!

    All subscribers auto-entered to win all free TUG membership giveaways!

    Visit TUG on Youtube!
  • TUG has now saved timeshare owners more than $24,000,000 dollars just by finding us in time to rescind a new Timeshare purchase! A truly incredible milestone!

    Read more here: TUG saves owners more than $24 Million dollars
  • Wish you could meet up with other TUG members? Well look no further as this annual event has been going on for years in Orlando! How to Attend the TUG January Get-Together!
  • Now through the end of the year you can join or renew your TUG membership at the lowest price ever offered! Learn More!
  • Sign up to get the TUG Newsletter for free!

    Tens of thousands of subscribing owners! A weekly recap of the best Timeshare resort reviews and the most popular topics discussed by owners!
  • Our official "end my sales presentation early" T-shirts are available again! Also come with the option for a free membership extension with purchase to offset the cost!

    All T-shirt options here!
  • A few of the most common links here on the forums for newbies and guests!

Instant upgrade problem on website

wjappraise

TUG Review Crew
TUG Member
Joined
Apr 10, 2010
Messages
1,759
Reaction score
1,356
Location
Michigan
I'm under the 60 day mark trying to make a reservation. There is an upgrade unit available and the website finds it. But once I pick the room it just keeps cycling back not finishing the reservation. I've tried logging out and stating again. No luck. Anyone else?
 
I'm under the 60 day mark trying to make a reservation. There is an upgrade unit available and the website finds it. But once I pick the room it just keeps cycling back not finishing the reservation. I've tried logging out and stating again. No luck. Anyone else?
That was happening to me yesterday morning. Later in the morning I was able to book, and instant upgrade, what I wanted. Good luck.

Sent from my SM-N910P using Tapatalk
 
Call into the VC and have them book the unit for you with the instant upgrade.
 
Try clearing your browser cache. Updates they make require “fresh” downloads from their site and clearing your cache will expedite this happening


Sent from my iPhone using Tapatalk
 
If you are attempting to upgrade from a 1br or 1dx to a "2br lockoff" unit (or a similar configuration), then there has to be two 1br or two 1dx available. The new website is not smart enough (or maybe this is intentional?) to realize that you are already holding 1/2 of the unit that you need, and it requires an additional unit of the same size to do the upgrade.
 
Top