• The TUGBBS forums are completely free and open to the public and exist as the absolute best place for owners to get help and advice about their timeshares for more than 27 years!

    Join tens of thousands of other owners just like you here to get any and all Timeshare questions answered!
  • TUG is asking for recent reviews of older resorts, earn a free year membership!

    Read more here
  • TUG has now saved timeshare owners more than $18,000,000 dollars just by finding us in time to rescind a new Timeshare purchase! A truly incredible milestone!

    Read more here: TUG saves owners more than $18 Million dollars
  • Follow the TUG Member Banner as it travels the world on vacation with Timeshare owners! Also sign up to get the banner sent to you so you can submit a photo of your vacation with the banner to share with TUG! Banner Thread
  • Sign up to get the TUG Newsletter for free! Join tens of thousands of other owners who get this every week! Latest resort reviews and the most important topics discussed by owners during the week!
  • Our official "end my sales presentation early" T-shirts are available again! Also come with the option for a free membership extension with purchase to offset the cost!

    Read more Here
  • A few of the most common links here on the forums for newbies and guests!

II week

mdonato

Guest
Joined
Jul 6, 2011
Messages
41
Reaction score
0
Points
6
Location
USA
Ok...Been in timeshare for many years but I have never used II. I always use or rent my weeks but for the first time I ended up banking one of my many Aruba weeks. I just went on the II website and I found it SOOOO :doh: confusing!! Please let me know if there is something special I need to know or if I am just well perhaps tired and brain dead. Thanks bunches! :D
 

DeniseM

Moderator
Joined
Jun 6, 2005
Messages
55,734
Reaction score
6,402
Points
1,849
Resorts Owned
WKORV, WKV, SDO, Kingsbury Crossing/Tahoe, Kauai Beach Villas.
Here are the general rules:

You start off by going to the exchanging tab, and searching for the resort(s) and date(s) you want. If the don't come up, and they probably won't, it will offer you a chance to put in a search.

If your desired exchange does come up, you can pay the exchange fee and make an "instant online exchange."

If it doesn't come up you will be offered the opportunity to put in an on-going search:

You have to request at least 3 resorts or 3 dates.

Your request automatically defaults to the Thursday before your requested date - if you don't want it to default to Thursday, AFTER you put in your request online, call and ask the Rep. to stipulate your check-in date. Note that even when you have a Rep. put the date in, it won't show in your online Acct.

You have to pay the exchange fee to put in your request - but it's refundable, if you don't get the request.

If you get a match, II will send you an email - you have 24 hours from when the match is made (not when you get the email) to cancel with no penalty, so it pays to watch your email closely and check you Acct. daily.

After that 24 hr. period, you can get your deposit back, but you forfeit your exchange fee.
 
Last edited:

BevL

TUG Lifetime Member
Joined
Oct 22, 2004
Messages
5,170
Reaction score
7
Points
423
Location
BC Canada
That is a great thread - I wish I was smart enough to do stuff like that.
 

mdonato

Guest
Joined
Jul 6, 2011
Messages
41
Reaction score
0
Points
6
Location
USA
Thanks all you are the best! It's a whole new world! Whoever said this was easy??? I guess this is a great learning experience.:)
 
Top