• Welcome to the FREE TUGBBS forums! The absolute best place for owners to get help and advice about their timeshares for more than 32 years!

    Join Tens of Thousands of other owners just like you here to get any and all Timeshare questions answered 24 hours a day!
  • TUG started 32 years ago in October 1993 as a group of regular Timeshare owners just like you!

    Read about our 32nd anniversary: Happy 32nd Birthday TUG!
  • TUG has a YouTube Channel to produce weekly short informative videos on popular Timeshare topics!

    All subscribers auto-entered to win all free TUG membership giveaways!

    Visit TUG on Youtube!
  • TUG has now saved timeshare owners more than $24,000,000 dollars just by finding us in time to rescind a new Timeshare purchase! A truly incredible milestone!

    Read more here: TUG saves owners more than $24 Million dollars
  • Wish you could meet up with other TUG members? Well look no further as this annual event has been going on for years in Orlando! How to Attend the TUG January Get-Together!
  • Now through the end of the year you can join or renew your TUG membership at the lowest price ever offered! Learn More!
  • Sign up to get the TUG Newsletter for free!

    Tens of thousands of subscribing owners! A weekly recap of the best Timeshare resort reviews and the most popular topics discussed by owners!
  • Our official "end my sales presentation early" T-shirts are available again! Also come with the option for a free membership extension with purchase to offset the cost!

    All T-shirt options here!
  • A few of the most common links here on the forums for newbies and guests!

II has technical problem?

exyeh

exyeh

TUG Review Crew
TUG Member
Joined
Nov 18, 2005
Messages
408
Reaction score
31
Location
plano, TX
Hi, I just check my existing pending requests and saw nothing in there on all of my pending requests (7 total), each one I clicked asked me to start fill in a new exchange request. I called II and unluckily talked to a rep who even did not want to answer my question of what do I have in my one pending request (she just go around and around,...). Does anyone see the same problem here?
 
exyeh said:
Hi, I just check my existing pending requests and saw nothing in there on all of my pending requests (7 total), each one I clicked asked me to start fill in a new exchange request. I called II and unluckily talked to a rep who even did not want to answer my question of what do I have in my one pending request (she just go around and around,...). Does anyone see the same problem here?
Click to expand...
It seems since they aded automated size upgrade you have to go thru a few pages to get to see your pending request. Answer the few questions about size and upgrades and you will get there.
 
exyeh said:
Hi, I just check my existing pending requests and saw nothing in there on all of my pending requests (7 total), each one I clicked asked me to start fill in a new exchange request. I called II and unluckily talked to a rep who even did not want to answer my question of what do I have in my one pending request (she just go around and around,...). Does anyone see the same problem here?
Click to expand...

It is always like that when you review a pending request. Even before the size upgrade feature it would take you to the screen to add your request. The exception is below it lists what is already on request, which is still there once you confirm the one page that lists your currently selected upgrade option. Each time you modify an existing request it looks like you are creating a new one. Even the confirmation looks like a new request.
 
Thank you for the help! I went through the first page and saw the pending requests I have last night. It did look differently in the morning of yesterday. In the morning it looked like a whole new blank page which I think is a technical problem.
Thank you very much!
 
You must log in or register to reply here.
Top