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II Has anyone completed an eplus retrade using the app?

mauiwowie

TUG Member
Joined
Jun 25, 2010
Messages
38
Reaction score
11
I'm unable to access my history and it doesn't seem as though II cares to fix this issue that many owners are experiencing, so I'm trying to figure out a workaround. When accessing my account via the II app, it appears that I should be able to do a retrade, but the date selection seems wonky and then when I hit "search vacation" I get an error message "Please review the information entered below" but there is no information. Can't figure out if it's me or the app that is the problem:unsure: Any advice on how the app functions would be appreciated!
 
Someone used the app in this thread and even noticed where the app didn't have a restriction on Eplus re-trades inside 59 days.
 
All TUG members who cannot access their history on the II website (via a PC) should call all at once and complain about it.

I wish they would delete my history from 1995 to 2018. Then it would load. It's stupid that so many people are dealing with this issue and no one seems to care.
 
All TUG members who cannot access their history on the II website (via a PC) should call all at once and complain about it.

I wish they would delete my history from 1995 to 2018. Then it would load. It's stupid that so many people are dealing with this issue and no one seems to care.
Has anyone contacted Mark?
 
All TUG members who cannot access their history on the II website (via a PC) should call all at once and complain about it.

I wish they would delete my history from 1995 to 2018. Then it would load. It's stupid that so many people are dealing with this issue and no one seems to care.
So after how many exchanges did you loss the history?
 
So after how many exchanges did you loss the history?
I haven't lost access to the History yet, but I think it is more than just exchanges. We also have a lot of re-trades and getaways. I think the page has to load all of that information and it ends up timing out if you have too much data. I don't think anyone could give a specific number.
 
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