II Exchange Request First Process - FAIL

[Ken555]

OP's problem isn't the first time this has happened and I'm certain it will not be the last. See my identical experience two years ago: http://www.tugbbs.com/forums/showthread.php?t=110647

II's online system is better than nothing, but its utility is probably more to reduce call volume at II headquarters than it is create the level of reliability that good computer programming could accomplish.

Request first is nice when it works, but it is obvious that it is not a panacea; any request must be monitored.

Ironically, I used the deposited week that didn't match to the resort I had wanted, and waited a year to get, and reserved WKORV as well.