• The TUGBBS forums are completely free and open to the public and exist as the absolute best place for owners to get help and advice about their timeshares for more than 30 years!

    Join Tens of Thousands of other Owners just like you here to get any and all Timeshare questions answered 24 hours a day!
  • TUG started 31 years ago in October 1993 as a group of regular Timeshare owners just like you!

    Read about our 31st anniversary: Happy 31st Birthday TUG!
  • TUG has a YouTube Channel to produce weekly short informative videos on popular Timeshare topics!

    Free memberships for every 50 subscribers!

    Visit TUG on Youtube!
  • TUG has now saved timeshare owners more than $23,000,000 dollars just by finding us in time to rescind a new Timeshare purchase! A truly incredible milestone!

    Read more here: TUG saves owners more than $23 Million dollars
  • Wish you could meet up with other TUG members? Well look no further as this annual event has been going on for years in Orlando! How to Attend the TUG January Get-Together!
  • Sign up to get the TUG Newsletter for free!

    Tens of thousands of subscribing owners! A weekly recap of the best Timeshare resort reviews and the most popular topics discussed by owners!
  • Our official "end my sales presentation early" T-shirts are available again! Also come with the option for a free membership extension with purchase to offset the cost!

    All T-shirt options here!
  • A few of the most common links here on the forums for newbies and guests!

Hurricane Milton - Marriott Crystal Shores

vol_90

TUG Member
Joined
Nov 17, 2018
Messages
584
Reaction score
625
Resorts Owned
Marriott Phuket Beach Club, Grand Chateau, Canyon Villas, Abound & Asia Pacific Points
Curious if anyone is there and a status update? Voluntary evacuations underway per news this morning. I'm riding it out at Grand Vista and seeing the parking lot fill up.
 
Last edited:

travelhacker

TUG Review Crew
TUG Member
Joined
Oct 10, 2018
Messages
1,388
Reaction score
1,201
Curious if anyone is there and a status update? Voluntary evacuations underway per news this morning. I'm riding it out at Grand Vista and seeing the parking lot fill up.
We're scheduled to check in on Saturday, so I've been paying close attention.

Storm surge is projected at between 4 and 7 feet on Marco island. For reference, I believe Ian was about 7.5 feet, and Helene was about 4 feet.

So much depends on where it makes landfall, and the timing of the storm surge in relation to high tide. I'm very thankful we didn't check in on Saturday the 5th, as on Friday night the storm wasn't expected to even become a cyclone and was just supposed to bring a lot of rain -- if I was on island, I would definitely be evacuating right now.

We'll likely end up cancelling, but are waiting to monitor how things develop.
 

Pamplemousse

TUG Member
Joined
May 5, 2016
Messages
2,603
Reaction score
1,566
We're scheduled to check in on Saturday, so I've been paying close attention.

Storm surge is projected at between 4 and 7 feet on Marco island. For reference, I believe Ian was about 7.5 feet, and Helene was about 4 feet.

So much depends on where it makes landfall, and the timing of the storm surge in relation to high tide. I'm very thankful we didn't check in on Saturday the 5th, as on Friday night the storm wasn't expected to even become a cyclone and was just supposed to bring a lot of rain -- if I was on island, I would definitely be evacuating right now.

We'll likely end up cancelling, but are waiting to monitor how things develop.

check out the hub- there are numbers to call for updates there.
I know there is slso a facebook group for this property that has had lots of posts during storms.
 

dioxide45

TUG Review Crew: Expert
TUG Lifetime Member
Joined
May 20, 2006
Messages
50,977
Reaction score
22,473
Location
NE Florida
Resorts Owned
Marriott Grande Vista
Marriott Harbour Lake
Sheraton Vistana Villages
Club Wyndham CWA
Curious if anyone is there and a status update? Voluntary evacuations underway per news this morning. I'm riding it out at Grand Vista and seeing the parking lot fill up.
Yeah, the Orlando resorts will fill up. I noticed this when we stayed at Sheraton Vistana Villages during Hurricane Ian. When people evacuate, they tend to go toward Orlando.
 

pedro47

TUG Review Crew: Expert
TUG Member
Joined
Jun 6, 2005
Messages
23,138
Reaction score
9,297
Location
East Coast
Walt Disney many, many decades ago purchase land in Orlando because hurricaces rarely hit Orlando.
 

dioxide45

TUG Review Crew: Expert
TUG Lifetime Member
Joined
May 20, 2006
Messages
50,977
Reaction score
22,473
Location
NE Florida
Resorts Owned
Marriott Grande Vista
Marriott Harbour Lake
Sheraton Vistana Villages
Club Wyndham CWA
Walt Disney many, many decades ago purchase land in Orlando because hurricaces rarely hit Orlando.
Certainly Orlando won't be impacted as much as the coast. Though there will likely be localized flooding. I know during Ian there were parts of Kissimmee under water. There are also some areas in the parks that flood and they've had situations where even sewage has backed up making for some areas of parks to have to be closed off. This can sometimes happen just during a heavy thunderstorm.

It is important for people, even inland, to go out and clean off storm drains. Also, don't park your car near a storm drain. If that drain backs up your car is likely parked in one of the lowest places and will quickly have water up the door panels. When we were at Sheraton Vistana Villages during Ian, I parked at as high a point as I could find. There were areas of the parking lot where the water got as deep as the floor panels of many cars.
 

Superchief

TUG Member
Joined
May 6, 2009
Messages
4,181
Reaction score
3,149
Location
Cincinnati, OH
We're scheduled to check in on Saturday, so I've been paying close attention.

Storm surge is projected at between 4 and 7 feet on Marco island. For reference, I believe Ian was about 7.5 feet, and Helene was about 4 feet.

So much depends on where it makes landfall, and the timing of the storm surge in relation to high tide. I'm very thankful we didn't check in on Saturday the 5th, as on Friday night the storm wasn't expected to even become a cyclone and was just supposed to bring a lot of rain -- if I was on island, I would definitely be evacuating right now.

We'll likely end up cancelling, but are waiting to monitor how things develop.
Good luck. We are scheduled to check in for 13 nights on 10/19. We had to cancel two years ago after Ian because the gulf front villas were still out of service.
 

Pamplemousse

TUG Member
Joined
May 5, 2016
Messages
2,603
Reaction score
1,566
Please post any resort status updates for those of us who don't have facebook. The resort page provided few updates after Ian and it was difficult to find sources for information.
I don’t go on Facebook much but I just had a look for you and it is directing people to the hub.
Since the resort is closed there is no on site reports.
 

dioxide45

TUG Review Crew: Expert
TUG Lifetime Member
Joined
May 20, 2006
Messages
50,977
Reaction score
22,473
Location
NE Florida
Resorts Owned
Marriott Grande Vista
Marriott Harbour Lake
Sheraton Vistana Villages
Club Wyndham CWA
The HUB is certainly not a good place for current information. Facebook won't provide many details since no one is actually at the resort as it is closed. I also find that MVW won't provide updates in Facebook Groups and it takes them days to weeks to communicate anything out. Whether via email or the HUB.
 
Last edited:

Fasttr

TUG Review Crew
TUG Member
Joined
Jun 26, 2013
Messages
6,497
Reaction score
3,782
Location
Connecticut
Resorts Owned
Marriott's Grande Ocean (Enrolled)
MVC Trust Points
Please post any resort status updates for those of us who don't have facebook. The resort page provided few updates after Ian and it was difficult to find sources for information.
You can actually view the Facebook page that MVC runs for Crystal Shores without having a Facebook account. Just X out of the sign in box to view it.
 
Last edited:

dioxide45

TUG Review Crew: Expert
TUG Lifetime Member
Joined
May 20, 2006
Messages
50,977
Reaction score
22,473
Location
NE Florida
Resorts Owned
Marriott Grande Vista
Marriott Harbour Lake
Sheraton Vistana Villages
Club Wyndham CWA
You can actually view the Facebook page that MVC runs for Crystal Shores without having a Facebook account. Just X out of the sign in box to view it.
Do you have a link to the page. I can't seem to bring it up in a search.
 

Fasttr

TUG Review Crew
TUG Member
Joined
Jun 26, 2013
Messages
6,497
Reaction score
3,782
Location
Connecticut
Resorts Owned
Marriott's Grande Ocean (Enrolled)
MVC Trust Points
Do you have a link to the page. I can't seem to bring it up in a search.

I don't have a Facebook page either, but I find most, if not all, of the MVC resort Facebook pages are not password protected to view.
 

dioxide45

TUG Review Crew: Expert
TUG Lifetime Member
Joined
May 20, 2006
Messages
50,977
Reaction score
22,473
Location
NE Florida
Resorts Owned
Marriott Grande Vista
Marriott Harbour Lake
Sheraton Vistana Villages
Club Wyndham CWA

I don't have a Facebook page either, but I find most, if not all, of the MVC resort Facebook pages are not password protected to view.
Thanks. I have Facebook, but for some reason I tried searching for the Crystal Shores page and it wouldn't come up. Now that I am following it, I am getting recommended all the other MVC resort pages.
 

emeryjre

TUG Member
Joined
Feb 23, 2013
Messages
2,806
Reaction score
2,141
Am I missing something

The last post on the Facebook page is from October 1, 2024

No information on the letter I saw here on TUG about closing down at 12:00 EST on 10/8/24
 

Fasttr

TUG Review Crew
TUG Member
Joined
Jun 26, 2013
Messages
6,497
Reaction score
3,782
Location
Connecticut
Resorts Owned
Marriott's Grande Ocean (Enrolled)
MVC Trust Points
Am I missing something

The last post on the Facebook page is from October 1, 2024

No information on the letter I saw here on TUG about closing down at 12:00 EST on 10/8/24
Looks to me the most recent post was from Oct 7th. That said, there are various private Facebook groups for MCS....perhaps somebody posted the letter posted in post #7 above to one of those groups.
 

emeryjre

TUG Member
Joined
Feb 23, 2013
Messages
2,806
Reaction score
2,141
There are various private Facebook groups for MCS....perhaps somebody posted it to one of those.
OK Thanks
I withhold any comments I have about the need to rely on private FB pages to get current info on the state of Marriott resorts
Or the fact I use TUG to get the current status of these resorts
 

dioxide45

TUG Review Crew: Expert
TUG Lifetime Member
Joined
May 20, 2006
Messages
50,977
Reaction score
22,473
Location
NE Florida
Resorts Owned
Marriott Grande Vista
Marriott Harbour Lake
Sheraton Vistana Villages
Club Wyndham CWA
OK Thanks
I withhold any comments I have about the need to rely on private FB pages to get current info on the state of Marriott resorts
Or the fact I use TUG to get the current status of these resorts
I suspect it was an email sent out to owners with impacted or possibly impacted reservations. Or perhaps people staying on site at the time. I can't find any Crystal Shores Facebook Groups. It seems my Facebook searching ability is not very good.
 

NboroGirl

TUG Review Crew
TUG Member
Joined
Jul 7, 2009
Messages
1,267
Reaction score
321
Location
Massachusetts
Resorts Owned
Marriott Grande Vista
Oct. 10, 2024, 2:45 p.m.

Please be advised that, as a result of Hurricane Milton, Marriott’s Crystal Shores remains without power, and the management team is actively assessing the property for damages.

Updates on the resort’s operating status will continue to be provided on this page. This situation is dynamic and changing rapidly; therefore, at this time we cannot provide you with a date when we will reopen and be operational.

For additional questions:

  • Owners, please contact: 800-845-4226
  • Interval International Members, please contact: 800-622-1747
  • Preview guests, please contact: 800-860-9384
  • Rental guests, please contact: 800-860-9384
 

dioxide45

TUG Review Crew: Expert
TUG Lifetime Member
Joined
May 20, 2006
Messages
50,977
Reaction score
22,473
Location
NE Florida
Resorts Owned
Marriott Grande Vista
Marriott Harbour Lake
Sheraton Vistana Villages
Club Wyndham CWA
Oct. 10, 2024, 2:45 p.m.

Please be advised that, as a result of Hurricane Milton, Marriott’s Crystal Shores remains without power, and the management team is actively assessing the property for damages.

Updates on the resort’s operating status will continue to be provided on this page. This situation is dynamic and changing rapidly; therefore, at this time we cannot provide you with a date when we will reopen and be operational.

For additional questions:

  • Owners, please contact: 800-845-4226
  • Interval International Members, please contact: 800-622-1747
  • Preview guests, please contact: 800-860-9384
  • Rental guests, please contact: 800-860-9384
So where exactly is this being posted? I don't see it on their official Facebook page. Perhaps in one of the groups? I requested to join a few of the ones that were in the Google search results that @Fasttr posted.
 

Fasttr

TUG Review Crew
TUG Member
Joined
Jun 26, 2013
Messages
6,497
Reaction score
3,782
Location
Connecticut
Resorts Owned
Marriott's Grande Ocean (Enrolled)
MVC Trust Points
So where exactly is this being posted? I don't see it on their official Facebook page. Perhaps in one of the groups? I requested to join a few of the ones that were in the Google search results that @Fasttr posted.
That info came from the HUB...just recently updated.
 

Superchief

TUG Member
Joined
May 6, 2009
Messages
4,181
Reaction score
3,149
Location
Cincinnati, OH
As of 4pm, the power outage map is showing power outages for about a third of total accounts in Collier County. From the news I've been able to see, there doesn't appear to be widespread damage on Marco Island, but Crystal Shores is at the Southern end so perhaps it will take more time to get power. We are supposed to check in on 10/19 and hope they do a better job this time regarding the condition of the resort and the likelihood of cancellations. This will give people time to cancel reservations to find alternative uses for the points. I will monitor the hub, but after Ian the updates were infrequent and unhelpful, and owners services were of no help. Our reservations were four weeks after Ian but we had to cancel due to the uncertainty and lack of information. The roads in the area all appear to be open according to google maps. The only red area is on Collier adjacent to Crystal Shores, so part of the road there may be flooded. I wouldn't be surprised if there is water in the lower garage, but I doubt that water entered the lower pool area. Ironically, the upper pool is closed for maintenance.
 
Last edited:

Pamplemousse

TUG Member
Joined
May 5, 2016
Messages
2,603
Reaction score
1,566
The group I was referring to is called Marriott Crystal Shores -you have to request to join it is a private group.

Last post today said power was still out at 2:45 and updates would be posted on hub.
 
Top