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HRC Website Issues?

TBipp

TUG Review Crew
TUG Member
Joined
Aug 16, 2014
Messages
95
Reaction score
32
Location
Missouri
Resorts Owned
Hyatt Beach House and Windward Pointe, Key West, FL
The Banyan Resort, Key West, FL
Hello All,

I'm running into issues where I make a request and I receive a confirmation message on the screen; however, the request does not show up on my Request List the next day. Earlier in the year the system was not allowing me to book reservations or requests eithers but back then I could not even get to the confirmation message. Is anyone having issues with the site? I 'plan to call Monday morning and have them put it through. Earlier this year they acknowledged there were issues so I was not charged a fee for calling in the request. I was hoping this was resolved and am bummed that my requests from last week do not show up despite the confirmation message.
 
Hello All,

I'm running into issues where I make a request and I receive a confirmation message on the screen; however, the request does not show up on my Request List the next day. Earlier in the year the system was not allowing me to book reservations or requests eithers but back then I could not even get to the confirmation message. Is anyone having issues with the site? I 'plan to call Monday morning and have them put it through. Earlier this year they acknowledged there were issues so I was not charged a fee for calling in the request. I was hoping this was resolved and am bummed that my requests from last week do not show up despite the confirmation message.
I have seen a few glitches with the request list and have had to duplicate my request.
 
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