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How to get credit for hotel stay

myoakley

myoakley

TUG Member
Joined
Oct 30, 2010
Messages
398
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51
Location
Wilton CT
Happy Thanksgiving everyone!

My question: My husband will be staying in the Marriott in Rio next week. He will not be billed, as his company has made the reservations for a block of rooms and will pay the bill. Can he still be credited for the stay? What does he need to do?

Thanks for any advice.
 
myoakley said:
Happy Thanksgiving everyone!

My question: My husband will be staying in the Marriott in Rio next week. He will not be billed, as his company has made the reservations for a block of rooms and will pay the bill. Can he still be credited for the stay? What does he need to do?

Thanks for any advice.
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The Ts&Cs of Marriott rewards are quite clear on this topic.

A Member is eligible to receive Points/Miles for staying at participating Marriott brand hotels or Ritz-Carlton hotels for his/her room and up to two additional rooms. At least one of the rooms must be reserved and registered in the Member's name and the Member must pay for all rooms, which payment arrangement must be requested at time of hotel check-in. The Member must also stay in one of the rooms. To ensure Points are automatically posted to the correct Membership Account, the Member's Rewards Program Membership Number must be present on his/her room folio and up to two additional rooms, as applicable.

Point or elite night credit accrual is limited to individual travel and the room must be paid for individually by the Member or direct billed to the party responsible for paying the bill. If the room is master-billed, the charges are not eligible for Points or elite night credits.

If the Member attends a convention or group meeting and individually pays the hotel directly for the room, he/she will be eligible to receive Points and elite night credits for the stay. However, contract rooms, rooms reserved by corporations on an ongoing basis, master-billed rooms are not eligible to earn points or elite night credit. Military rates at certain overseas locations are subject to local restrictions and may be ineligible for points or elite night credit.

So the answer would be NO you will not be eligible for Elite night credit nor points for the cost of the room. Any other room charges that you pay yourselves when you checkout would be eligible for points.
 
Since the policy is that he won't get points, the best bet is for him to give his rewards number at check-in and see what happens. Maybe he'll get lucky and get points.
 
The answer is a definite YES. If I understand the OP's question correctly, they are asking about "Credit for Stay" NOT earning of MR Points.

You can definitely get night stay credit towards elite status on group bookings. Just add the MR number to the folio. I do this routinely for my employees when we arrange direct bill to my company.
 
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FractionalTraveler said:
The answer is a definite YES. If I understand the OP's question correctly, they are asking about "Credit for Stay" NOT earning of MR Points.

You can definitely get night stay credit towards elite status on group bookings. Just add the MR number to the folio. I do this routinely for my employees when we arrange direct bill to my company.
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This is definitely not what the rules say and it is definitely not what I have experienced with group bookings that are master billed. I always have my MR number on my folio when it is a group booking so I can get the points for incidentals, but I have never once received elite night credits when the room is master billed. A direct bill to the company for the individual's room is not a master bill, but if it is for a group of rooms billed together to the company it is a master bill. Are you referring to cases where the one room is direct billed or to a group billing as described by the OP? If a group bill, I am not sure why your experience has been different.
 
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Credit for Hotel Stay

My husband travels on business a lot, with the company paying for stays in variouis Marriott brands. He just makes sure they have his rewards number at check in and he gets Reward Points each time.

Our rewards account is looking really good.
 
I believe the difference is commisionable versus non-commisionable rates. Direct bill to a company doesn't mean it is a non-commisionable rate so anyone can still earn credit and points. A corporate agreed rate where a large company gets a discount for a large number of rooms is likely non-commisionable and ineligible for credit and points. The regular room rates have the points "rebate" built into the price. Marriott simply passes this rebate on to a large company through the non-commisionable group rate.
 
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Saintsfanfl said:
I believe the difference is commisionable versus non-commisionable rates. Direct bill to a company doesn't mean it is a non-commisionable rate so anyone can still earn credit and points. A corporate agreed rate where a large company gets a discount for a large number of rooms is likely non-commisionable and ineligible for credit and points. The regular room rates have the points "rebate" built into the price. Marriott simply passes this rebate on to a large company through the non-commisionable group rate.
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That may well be the reason for the rule, which treats master billing differently from direct billing.
 
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BocaBoy said:
This is definitely not what the rules say and it is definitely not what I have experienced with group bookings that are master billed. I always have my MR number on my folio when it is a group booking so I can get the points for incidentals, but I have never once received elite night credits when the room is master billed. A direct bill to the company for the individual's room is not a master bill, but if it is for a group of rooms billed together to the company it is a master bill. Are you referring to cases where the one room is direct billed or to a group billing as described by the OP? If a group bill, I am not sure why your experience has been different.
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I'm not sure from an accounting point of view what the difference is between Master Bill or Direct Bill? What I do know is that I reserve 20 rooms for 6 months using a standard Marriott Contract from the property. The bill for those 20 rooms is in the name of my company and I am responsible to pay it each month of the contract.

All my employees get their elite nights each and every day I have the room booked. I even rotate employees in and out of rooms with no issues over the contract timeframe.

Also, in some states I get back all the taxes paid for all the rooms after 30 consecutive days of rental. I just did this in New Jersey.
 
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Thanks everyone. I'm still not 100% sure how if it will work, but I will post the results later on.
 
FractionalTraveler said:
I'm not sure from an accounting point of view what the difference is between Master Bill or Direct Bill? What I do know is that I reserve 20 rooms for 6 months using a standard Marriott Contract from the property. The bill for those 20 rooms is in the name of my company and I am responsible to pay it each month of the contract.

All my employees get their elite nights each and every day I have the room booked. I even rotate employees in and out of rooms with no issues over the contract timeframe.

Also, in some states I get back all the taxes paid for all the rooms after 30 consecutive days of rental. I just did this in New Jersey.
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This is very interesting. This sounds like a master bill to me. You are the first person I know of who receives elite nights for this type of situation. If your contracts have all been with the same hotel, maybe it is that hotel that is going beyond the literal rules to award elite nights, since the individual hotel would have that power.
 
BocaBoy said:
This is very interesting. This sounds like a master bill to me. You are the first person I know of who receives elite nights for this type of situation. If your contracts have all been with the same hotel, maybe it is that hotel that is going beyond the literal rules to award elite nights, since the individual hotel would have that power.
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No they have not been at the same hotel or city/state for that matter. You would be surprised at what the property gives as benefits to sign these contracts.

I once got a new treadmill installed in my room for my personal use just for signing up. On another occasion in Chicago, got free meals at the hotel for 1 year as part of agreement.

Frankly, I have never had any problems negotiating elite nights or MR benefits for my employees. Granted we spend close to 1 million on Marriott hotels each year not including food, beverage, and conventions. This is small business for Marriott so I really appreciate the added benefits.
 
FractionalTraveler said:
No they have not been at the same hotel or city/state for that matter. You would be surprised at what the property gives as benefits to sign these contracts.

I once got a new treadmill installed in my room for my personal use just for signing up. On another occasion in Chicago, got free meals at the hotel for 1 year as part of agreement.

Frankly, I have never had any problems negotiating elite nights or MR benefits for my employees. Granted we spend close to 1 million on Marriott hotels each year not including food, beverage, and conventions. This is small business for Marriott so I really appreciate the added benefits.
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So you actually negotiated these benefits in your contract? If I am reading that correctly, that explains it and would not help the OP. (BTW, I don't think even a company as large as Marriott regards $1 million from a single customer as "small business" for them.)
 
myoakley said:
Thanks everyone. I'm still not 100% sure how if it will work, but I will post the results later on.
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I guess the best advice is to add the MR number to the reservation and hope for the best.
 
Why worry about it...what will be will be.

Better to book a meeting room and get 10 night stay credits even if you're the only one that shows up.
 
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