How do you view midweek cleaning for MVC resorts

[ljmiii]

You put out a poll...

I've avoided answering thus far because none of the choices really capture my opinion. Which is that a full cleaning once a week is the bare minimum, a midweek cleaning should be offered (though we will frequently decline), trash/recycling should be picked up daily (particularly at resorts where bins are kept hidden from guests), and towels should be freely available. As should basic laundry and cleaning supplies.

But really the survey begs the question, Are MVC resorts really resorts? And should the assumption be that guests will be arriving by vehicle with essentially unlimited storage capacity or is it reasonable to expect that many (or most) guests will be arriving by plane or train?

After reading the various posts, it's clear that at least the HHI resorts were more designed as a replacement for the beach houses/duplex rentals I'm used to in NJ and NC than as actual resorts. Which I freely admit is how/where MVC started. And that it is completely reasonable for someone who 'grew up' with MVC to have that expectation.

(And I don't know what to do about 'guests' (aka locusts) who descend on resorts to scoop up as much free stuff as they can. That the HHI resorts felt the need to limit kitchen and laundry supplies does not speak well of us as a species.)

 

[ljmiii]

My goal was to get more insight into the issue where see what appears to be a small minority that feel a midweek cleaning is a must across the board to the point of definition the quality of a timeshare system.

I think that if MVC polled guests (or even owners) at their resorts how often the resort should offer housecleaning services for a weeklong stay - never, once, or daily - they would get a very different response. And that for largely historical reasons, those staying in non-City Collection Continental US resorts would probably skew most to the 'never' camp...but that it would be a minority even there.

 

[Dean]

I think that if MVC polled guests (or even owners) at their resorts how often the resort should offer housecleaning services for a weeklong stay - never, once, or daily - they would get a very different response. And that for largely historical reasons, those staying in non-City Collection Continental US resorts would probably skew most to the 'never' camp...but that it would be a minority even there.

I suspect if they polled owners for US resort that are not urban, which was truly my focus, and included real cost projections; that it'd approximate what we're seeing here or possibly be more restrictive if costs were enough to catch people's attention. I don't see how someone who frequently declines would have a problem with a pay to play options that was within reason.

But really the survey begs the question, Are MVC resorts really resorts? And should the assumption be that guests will be arriving by vehicle with essentially unlimited storage capacity or is it reasonable to expect that many (or most) guests will be arriving by plane or train?

I suppose it would depend on the definition of resort which would likely vary far more than we're seeing on this exact topic. To some it means AI, for others just a functional room and a pool. I think the word resort is pretty generic, much like looking at ocean cruise lines which are generally divided up as Mass Market, Premium, Luxury (or Entry Luxury) and Ultra Luxury. Adapting this is timeshares only Mass Market and Premium would apply other than MAYBE RC & Four Seasons which one might put in an Entry Luxury Category. I would still put Westin, MVC, DVC and Hyatt in the Premium Category and all else I could think of simply in Mass Market with maybe Hilton on the fence though likely below overall. I realize the a given resort might be above or below this line but I'm just honking of the overall system.

I think the use of terms like Resort and Vacation Club are somewhat misleading in general, these are timeshares which by definition requires a certain amount of compromise.

 

[daviator]

I suspect if they polled owners for US resort that are not urban, which was truly my focus, and included real cost projections; that it'd approximate what we're seeing here or possibly be more restrictive if costs were enough to catch people's attention. I don't see how someone who frequently declines would have a problem with a pay to play options that was within reason.

I suppose it would depend on the definition of resort which would likely vary far more than we're seeing on this exact topic. To some it means AI, for others just a functional room and a pool. I think the word resort is pretty generic, much like looking at ocean cruise lines which are generally divided up as Mass Market, Premium, Luxury (or Entry Luxury) and Ultra Luxury. Adapting this is timeshares only Mass Market and Premium would apply other than MAYBE RC & Four Seasons which one might put in an Entry Luxury Category. I would still put Westin, MVC, DVC and Hyatt in the Premium Category and all else I could think of simply in Mass Market with maybe Hilton on the fence though likely below overall. I realize the a given resort might be above or below this line but I'm just honking of the overall system.

I think the use of terms like Resort and Vacation Club are somewhat misleading in general, these are timeshares which by definition requires a certain amount of compromise.

Resort is one of those words that's a little hard to define exactly, but you know it if you see it.

One way I define a resort is as a property designed primarily for vacationing (as opposed to business, etc.) and with a variety of amenities such that you could, if you chose to, spend your entire vacation at the property. In other words, there is recreation (expansive pools, grounds, beach, etc.), bars and restaurants, fitness facility, activities, etc. Many of the MVC and Vistana properties would qualify as resorts in my book. Many are colocated with golf courses, too, which (although they may not technically be part of the MVC property) contribute to the definition as a resort.

But someone else might have a different definition or view. It's a very fuzzy word.

 

[Dean]

But someone else might have a different definition or view. It's a very fuzzy word.

That was my point, you can ask 10 people and get 12 answers and none of them would agree with each other. We could all likely agree on the basics (some kitchen facilities, pool, TV) but even that would be situational esp urban vs not.

 

[chunkygal]

I clean at home and this is so minimal compared to that. The "tidy" not worth it. I can see towel thing if no washer, but have never run into that. I'd rather they not come in. Save some money and inconvenience for both sides.