I recently asked at a resort how often RCI visited the resort to upgrade the ratings and was told that RCI did nothing to create the ratings. I was told the Gold/Silver/etc. was arrived at by the ratings submitted on comment cards or input to RCI online.
Is that correct? For some reason, maybe because I have a little "Hotel" background in me, I assumed that there RCI reviewed the resorts on a somewhat regular basis and created ratings much like the hotel industry.
Thanks,
BigTom
Is that correct? For some reason, maybe because I have a little "Hotel" background in me, I assumed that there RCI reviewed the resorts on a somewhat regular basis and created ratings much like the hotel industry.
Thanks,
BigTom