Hilton "upgrade" pitch

[epearsall]

Diamond owners beware!
Hilton is pitching the following to diamond owners:

1. Non Hilton diamond owners may be facing a massive increase in maintenance charges. their "logic" is that as Diamond owners migrate to Hilton there will be few and fewer diamond owners to share the maintenance costs. They show a "10 year projection" of maintenance coast increases that makes the price of converting to HGV seem like a good deal. the problem is that these increase projcetions are MASSIVE. However the conversion cost is equally MASSIVE.

2.They are painting a picture that staying Diamond is a bad deal.

3. these guys are Master liars and exaggerators. I think that existing diamond owners who dont want to pay the MASSIVE charge to converat to Hilton grand Vacations need to stick together and fight this nonsense.

 

[Talent312]

There's _two_ flaws in that argument:
1. You're hearing it from a TS sales-weasel who lies...
"How do you know a TS salesman is lying?... His lips are moving."

2. DRI owners won't migrate anywhere. They'll stay DRI owners.
They may choose to add HGV-Max as an overlay... but IMHO...
That is a fool's errand as it's far cheaper to buy HGVC resale.
------------------
But as HGV takes over & upgrades DRI resorts to the Hilton style,
MF's will rise, not from the loss of owners, but due to the different
standards. (IMHO)
.

 

[goaliedave]

Diamond owners beware!
Hilton is pitching the following to diamond owners:

1. Non Hilton diamond owners may be facing a massive increase in maintenance charges. their "logic" is that as Diamond owners migrate to Hilton there will be few and fewer diamond owners to share the maintenance costs. They show a "10 year projection" of maintenance coast increases that makes the price of converting to HGV seem like a good deal. the problem is that these increase projcetions are MASSIVE. However the conversion cost is equally MASSIVE.

2.They are painting a picture that staying Diamond is a bad deal.

3. these guys are Master liars and exaggerators. I think that existing diamond owners who dont want to pay the MASSIVE charge to converat to Hilton grand Vacations need to stick together and fight this nonsense.

Nothing new. As has been written a dozen times here, Diamond owners best stand pat so as to maintain current benefits. Its a lower class customer than HGVC so no interest in upgrading.

 

[chapjim]

Diamond owners beware!
Hilton is pitching the following to diamond owners:

1. Non Hilton diamond owners may be facing a massive increase in maintenance charges. their "logic" is that as Diamond owners migrate to Hilton there will be few and fewer diamond owners to share the maintenance costs. They show a "10 year projection" of maintenance coast increases that makes the price of converting to HGV seem like a good deal. the problem is that these increase projcetions are MASSIVE. However the conversion cost is equally MASSIVE.

2.They are painting a picture that staying Diamond is a bad deal.

3. these guys are Master liars and exaggerators. I think that existing diamond owners who dont want to pay the MASSIVE charge to converat to Hilton grand Vacations need to stick together and fight this nonsense.

How massive is MASSIVE?

 

[elaine]

But as more units from dri move over to max, max has to pay the propionate maintenance fees for those units, so it should be a wash. As others have speculated, increase in fees is more likely to occur from dri resorts being upgraded by Hilton.

 

[dayooper]

But as more units from dri move over to max, max has to pay the propionate maintenance fees for those units, so it should be a wash. As others have speculated, increase in fees is more likely to occur from dri resorts being upgraded by Hilton.

Do we know if DRI points move to Max? The way I understand it (very, very limited) is that Max is just a cross booking platform that allows it’s members to book both systems. Nothing to move.

 

[elaine]

I also haven't delved into the HGVC-DRI intricacies. Maybe it's just a booking platform. I was assuming that the reps were referring to some type of "conversion" to MAX in that upgrade from DRI to HGV that would have some transfer of ownership? I'm waiting to see what transpires over on the HGVC side.

 

[ocdb8r]

...their "logic" is that as Diamond owners migrate to Hilton there will be few and fewer diamond owners to share the maintenance costs.

This is clearly totally illogical as there will never be "fewer" Diamond "owners" as all points in each trust are owned by someone. The only risk is if more "owners" default causing bad debt (which must be absorbed by the remaining owners unless/until paid). As such, either a) these supposed migrations would need to be owners who retain their Diamond points and acquire HGVC points and then default on their Diamond maintenance fees; or b) these supposed migrations sell back their points in order to buy HGVC points...in which case HGV is on the hook for the maintenance fees.

 

[90_Min_Sales_Pitch]

How massive is MASSIVE?

Massively Massive!!

 

[pedro47]

What was the name of the hedge company form that Hilton purchase DRI from?
Are they involve indirectly in anyway with the Hilton acquisition now?

 

[ocdb8r]

What was the name of the hedge company form that Hilton purchase DRI from?
Are they involve indirectly in anyway with the Hilton acquisition now?

Apollo Global Management - they received a significant stake in HGV as part of the transaction and also gained two seats on the HGV Board....so yes, they remain directly involved but no longer "manage" DRI in any way.

 

[pedro47]

Apollo Global Management - they received a significant stake in HGV as part of the transaction and also gained two seats on the HGV Board....so yes, they remain directly involved but no longer "manage" DRI in any way.

Thanks for that information.

 

[TJALB]

Diamond owners beware!
Hilton is pitching the following to diamond owners:

1. Non Hilton diamond owners may be facing a massive increase in maintenance charges. their "logic" is that as Diamond owners migrate to Hilton there will be few and fewer diamond owners to share the maintenance costs. They show a "10 year projection" of maintenance coast increases that makes the price of converting to HGV seem like a good deal. the problem is that these increase projcetions are MASSIVE. However the conversion cost is equally MASSIVE.

2.They are painting a picture that staying Diamond is a bad deal.

3. these guys are Master liars and exaggerators. I think that existing diamond owners who dont want to pay the MASSIVE charge to converat to Hilton grand Vacations need to stick together and fight this nonsense.

Where did you get your information? I attended an owners update last h in arizona. It was presented by Hilton. Although I certainly realize that TS sales people are weasels, the Hilton update was by far the most non pressured presentation we have ever attended. We were offered to upgrade to the HGV Max, which we did. However, the sales guy told is there was no reason we needed to make any decision right then and there. Also said that if we didn’t upgrade it was totally fine to keep our ownership exactly as it was and we would continue to enjoy the same benefits that we’ve always enjoyed. We bought the minimum points it took to buy into HGV-Max. We were interested in meeting able to use the Hilton properties. But, never were we told that there was going to be a”massive” increase in MF’s. We purchased our original DRI here in TUG. We felt that purchasing the additional points at 50%of what they normally sell for was good for our particular needs. You also said you were shown a10 rear projection of MF’s for remaining DRI owners. Did they give you a copy? We were shown nothing like that. Do you know of your presentation we given by a DRI sales snake or by Hilton? The DRI snakes are the worst we’ve ever encountered. The Hilton snake was honestly the easiest and not at all pushy.

 

[Mellow]

Attended a update yesterday in VA. We too were shown the chart with the maintenance fees. Per the chart, the fees over 10 yrs would be 30k which is “why we should convert to Max TODAY”. It would cost 7k to convert or pay $1695 to hold decision open for 18 months. Asked what would happen if we did nothing. Told our availability would be limited. Said that since VA previously had limited HGV resorts all DRI resorts would be open to HGV members and we would have a harder time booking as we would be a lower priority. We could stay in our current system. Just wanted to share what we were told.
Said no thanks to both.

 

[pedro47]

Attended a update yesterday in VA. We too were shown the chart with the maintenance fees. Per the chart, the fees over 10 yrs would be 30k which is “why we should convert to Max TODAY”. It would cost 7k to convert or pay $1695 to hold decision open for 18 months. Asked what would happen if we did nothing. Told our availability would be limited. Said that since VA previously had limited HGV resorts all DRI resorts would be open to HGV members and we would have a harder time booking as we would be a lower priority. We could stay in our current system. Just wanted to share what we were told.
Said no thanks to both.

I bet you were @ Greensprings Vacation Resort in Williamsburg,VA.

 

[Mellow]

Exactly! We’re you fed similar info?

 

[pedro47]

Exactly! We’re you fed similar info?

No. We have not attended a ts presentation in over 20 years.
Greensprings sales team IMHO only care about one things and that is making a sale.
If their lips were moving it was a lie.

 

[pedro47]

I hope you did not purchased anything at that high pressure sales meeting.
Rescind!!! ASAP

 

[TJALB]

Attended a update yesterday in VA. We too were shown the chart with the maintenance fees. Per the chart, the fees over 10 yrs would be 30k which is “why we should convert to Max TODAY”. It would cost 7k to convert or pay $1695 to hold decision open for 18 months. Asked what would happen if we did nothing. Told our availability would be limited. Said that since VA previously had limited HGV resorts all DRI resorts would be open to HGV members and we would have a harder time booking as we would be a lower priority. We could stay in our current system. Just wanted to share what we were told.
Said no thanks to both.

I’m curious, where did you attend your update? Was it at a DRI property or did you attend an update by invitation specifically from Hilton? It sounds like you more than likely attended a update meeting at one of the DRI resorts with a DRI weasel. The update we attended was with a Hilton representative. Our presentation sounds nothing like what you described. We we not threatened with massive increases in maintenance fees. We were not asked for a payment to hold our discussion/decision making option open for 18 months. That sounds totally bazar! We were offered the option to join the Hilton Max. But, we were told that if we don’t want to convert we would continue using our membership as we always have. We were also encouraged “not” to make a decision right there on the spot. Our ”Hilton” salesperson told us there was no rush to make a decision. They said they didn’t know how long the discounted fee to convert to Max would be available but, it should remain available for quite sometime.
So, our presentation was entirely different to yours.
Hope to soon hear who your presenter was.

 

[pedro47]

I’m curious, where did you attend your update? Was it at a DRI property or did you attend an update by invitation specifically from Hilton? It sounds like you more than likely attended a update meeting at one of the DRI resorts with a DRI weasel. The update we attended was with a Hilton representative. Our presentation sounds nothing like what you described. We we not threatened with massive increases in maintenance fees. We were not asked for a payment to hold our discussion/decision making option open for 18 months. That sounds totally bazar! We were offered the option to join the Hilton Max. But, we were told that if we don’t want to convert we would continue using our membership as we always have. We were also encouraged “not” to make a decision right there on the spot. Our ”Hilton” salesperson told us there was no rush to make a decision. They said they didn’t know how long the discounted fee to convert to Max would be available but, it should remain available for quite sometime.
So, our presentation was entirely different to yours.
Hope to soon hear who your presenter was.

I liked reading about your Hilton sales presentation. What a huge difference in the Hilton approach.

 

[dayooper]

Attended a update yesterday in VA. We too were shown the chart with the maintenance fees. Per the chart, the fees over 10 yrs would be 30k which is “why we should convert to Max TODAY”. It would cost 7k to convert or pay $1695 to hold decision open for 18 months. Asked what would happen if we did nothing. Told our availability would be limited. Said that since VA previously had limited HGV resorts all DRI resorts would be open to HGV members and we would have a harder time booking as we would be a lower priority. We could stay in our current system. Just wanted to share what we were told.
Said no thanks to both.

DRI members will still have their current booking windows while HGVMax members can start to book at 6 months. DRI members will still have the 13 or 10 month window and I believe it's Max members that will find the pickings pretty slim. It's little twists in the truth like this that drive me crazy.

I liked reading about your Hilton sales presentation. What a huge difference in the Hilton approach.

Not all Hilton reps are like that. There are good salespeople and not so good salespeople. Looks like @TJALB got a good one.

 

[goaliedave]

Diamond owners beware!
Hilton is pitching the following to diamond owners:

1. Non Hilton diamond owners may be facing a massive increase in maintenance charges. their "logic" is that as Diamond owners migrate to Hilton there will be few and fewer diamond owners to share the maintenance costs. They show a "10 year projection" of maintenance coast increases that makes the price of converting to HGV seem like a good deal. the problem is that these increase projcetions are MASSIVE. However the conversion cost is equally MASSIVE.

2.They are painting a picture that staying Diamond is a bad deal.

3. these guys are Master liars and exaggerators. I think that existing diamond owners who dont want to pay the MASSIVE charge to converat to Hilton grand Vacations need to stick together and fight this nonsense.

This is the basic pitch scenario of all brands for decades.

 

[pedro47]

Hilton, IMHO selected the best DRI Resorts where there were no Hilton Timeshare Resorts in their market areas; except in Orlando, Fl.

 

[Mellow]

Lol. We DID NOT purchase anything, and don’t have any desire to toss more money in the black hole of timesharing. However, thanks for the warning….if I only knew about this site and you kind folks 18 yrs ago!

 

[winger]

How massive is MASSIVE?

"Really Massive, like as massive as you have eva seen !"