Pompey Family
Guest
- Joined
- Aug 30, 2009
- Messages
- 2,062
- Reaction score
- 881
- Location
- Portsmouth, England
- Resorts Owned
- Son Antem, Playa Andaluza, Harbour Lake
We currently have an ongoing request for Hilton Head in July/August 2012 in exchange for our platinum Harbour Lake which has been registered since the beginning of September.
About two weeks ago a rep from Interval called to tell me that he had a week at Barony Beach Club for the dates requested and would I be interested (personally I thought it was automatic that the first match on your list is what you end up with). Of course I jumped at the offer and he stated he would e-mail me the confirmation. A couple of hours later he called to inform me that there had been a mistake by Marriott and that they had deposited a week for Barony when it should have been an owner confirmation of their requested week! The rep was apologetic and assured me that I would be placed on the 'priority list' and that he would "sort something out for us", whatever that meant. I would imagine that there is no such 'priority list' and I'm wondering whether to hold on for a month further or bite the bullet and go to Branson. Due to the school holidays we also need to ensure that we book our flights early
About two weeks ago a rep from Interval called to tell me that he had a week at Barony Beach Club for the dates requested and would I be interested (personally I thought it was automatic that the first match on your list is what you end up with). Of course I jumped at the offer and he stated he would e-mail me the confirmation. A couple of hours later he called to inform me that there had been a mistake by Marriott and that they had deposited a week for Barony when it should have been an owner confirmation of their requested week! The rep was apologetic and assured me that I would be placed on the 'priority list' and that he would "sort something out for us", whatever that meant. I would imagine that there is no such 'priority list' and I'm wondering whether to hold on for a month further or bite the bullet and go to Branson. Due to the school holidays we also need to ensure that we book our flights early