March 10, 2021
Dear HGV Owners,
I cannot thank you enough for your continued trust in Hilton Grand Vacations. It is because of your loyalty as Owners over the years that HGV has grown to be a leader in the vacation ownership industry. Your commitment to the future success of HGV, and our focus on providing you with world-class destinations, services and vacation experiences, are exactly why we continue making strategic decisions for our sustainable, long-term growth.
With this in mind, I'm excited to share that this morning we
announced our plans to acquire Diamond Resorts. In doing so, we will create one of the largest vacation ownership networks, combining this leading independent vacation ownership company with the strength of HGV's brand and culture. This transformational combination will widen our product offerings, more than double our resort locations and enhance experiential offerings for our Owners.
What's Not Changing: Putting You First
First, our commitment to our Owners and your vacation experience are our top priority.
I want to assure you that your ownership rights and access to your Home Resort will not be changed or diluted, and Club Members will continue to have access to the Club exchange system, including more than 6,300 Hilton hotels globally. Additionally, there will be no changes to any 2021 Club Dues or maintenance fees. Integrating the two companies is anticipated to be a multi-year, phased initiative, which means you may not hear about expanded offerings or benefits immediately.
Given the challenges of the past year, many of you may be wondering why we are making this decision now, and I want to assure you that I'm confident this is the right step forward for our Owners and HGV’s future growth. I'd like to share some of the many reasons why this acquisition will benefit our Owners and position HGV as a leader in the vacation ownership industry for many years to come.
Leading the Industry: More Options in More Destinations = More Flexibility
By expanding our portfolio, we will lead the vacation ownership industry in offering Owners and guests more options in more destinations with greater flexibility in how, when and where they travel.
Together, we will provide the broadest range of offerings with a wider array of price points – a new HGV sub-brand to complement our existing Hilton Grand Vacations and By Hilton Club brands. Together, we will expand HGV’s footprint, increase the number of drive-to resorts in the United States and more than double our international presence – all enhancements that will directly benefit you, as our Owners:
- Today, we have 62 properties. With this transaction, we’re more than doubling that number to 154.
- Many of these properties are in new locations, including Sedona and Scottsdale (AZ), Palm Springs (CA), Pigeon Forge (TN), Virginia Beach (VA), Kaua’i (HI), a variety of ski locations throughout the U.S. and Canada, and beach resorts in Mexico and the Caribbean.
- We’re adding a network of great assets in new locations that would have taken us more than a decade to grow organically.
A Shared Vision: Offering Owners Exceptional Travel Experiences
We have a shared vision for success with Diamond Resorts. Over the past few weeks, we've had the chance to get to know the Diamond team and have seen their hard work:
- We both believe our Owners, guests and prospects deserve the highest level of quality, consistent attention to detail and exceptional experiences no matter where they are staying.
- By combining under our HGV-led mission and values, we believe new heights of excellence will be achieved for Owners, Club Members and guests alike.
Next Steps
As with any announcement of this size, it will take us time to implement all the final details. And until the transaction closes, it will be business as usual, and Diamond remains a separate company from HGV. We are committed to being transparent with you throughout this process and will update you with new information as it is available.
To keep you informed, we've created a dedicated page on the Club website to provide answers to some of the questions you might have. To access the page, visit
my.hgv.com/announcement. We will also communicate with you directly to update you on the status of our acquisition and any related enhancements to your ownership experience.
Today is a significant day. It sets HGV on a new course and trajectory for continued growth — and I can’t wait for you to see the many new destinations and experiences that are in store for you. As always, our Owners and Team Members are at the heart of what we do, and we will continue to keep your vacation ownership experience top of mind as we move forward with the next phases of this acquisition.
Thank you for your continued loyalty and for helping HGV achieve this milestone.
