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HICV Error 500

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skotrla

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I can log into HICV, but if I click any link I get an Error 500. Is anyone else having this problem? Last time I had this issue, when they fixed it, I gained status - makes me wonder if someone tried to take status away and it broke again.

-Scott Kotrla
Owner, HICV Google+ Group
 
dwojo

dwojo

Tug Review Crew: Rookie
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I just checked mine and have no issues. Everything work as it should.
 
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skotrla

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dwojo said:
I just checked mine and have no issues. Everything work as it should.
Click to expand...

Guess it's just me - I called and opened a ticket, but they said that they are swamped and it will probably take a week for anyone to look at it :(

-Scott
Owner, HICV Google+ Group
 
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skotrla

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dwojo said:
Seems to me if they are that busy it is not just you.
Click to expand...

True - what I meant was that the whole site is not down, since some people have access. If the whole site was down, I'd expect it to be fixed in a couple of days because there would be one big ticket to work on and not a bunch of account-specific issues.

-Scott
Owner, HICV Google+ Group
 
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skotrla

TUG Member
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HICV called today to check if my issue is resolved (it's not) - apparently they made some IT fixes over the weekend that fixed some global issues affecting a large number of accounts.

-Scott
Owner, HICV Google+ Group
 
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