All,
I made a tactical blunder that I hope all TUGgers can learn from -- and not repeat. We are staying in a 2BR Premier, and when I called to make a room request, I requested 1) Diamond Head side 2) Highest Floor possible. I should have reversed it.
We checked into room 566 (fifth floor), which is a very low floor. They followed my request (it is on DH side) so it is my mistake, but the view was not good. There is a big palm tree that really obstructed the view. I asked at the front desk about any possibility to move higher on either side, and after asking twice (but I don't think I was a jerk about it) on Saturday morning they moved us up to 2066. I don't know why they did it, but it was greatly appreciated.
The view from 2066 is spectacular -- if this unit was a condominium, it would probably sell for $3M-$4M (and have a monthly HOA fee that would be staggering). We are very fortunate to be able to access this property with HGVC points.