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HGVC's Deed Back Process

Hello all. I'm new to this forum. I'm trying to help my father get out of his HGV timeshare in NYC. He had it listed on the re-sale market thru HGV, but no offers, so he approached HGV about doing a deed back. They replied with a shakedown - I mean "offer" - of having my father pay $4200 to tranfer the deed back to HGV! Has anyone else have this experience? My (probably naive) belief that he could just return the timeshare to HGV without any additional fees/charges/etc. My father is up to date on HOA fees and has no loans outstanding. Any advice would be GREATLY appreciated. Thanks!
Yes!! Same for me. My parents passed and my sister and I are on the deeds and have no use for HGVC. Thanks to this board, I was able to deed back one (Bay Club) at no cost but HGV did the same on the Kalia Suites property- told me if I pay them $2500, they would take it back! Of course the dues this year are $1800 so maybe I should just pay them to get this over with. We rarely use the points so it is not worth the $1800 each year. (We are DVC owners and can get 2.5x what we paid 14 years ago so this is all so odd to me!!)
 
I sent an email to transitions@hgv.com and was informed that my inquiry was related to a Diamond Resorts contract.
I was therefore advised to contact the resale@hgv.com email address.
At this point, should I register on the HGVC website first?
Does contacting the resale email ultimately mean that my case will be referred to a resale broker?
I would appreciate your advice on the most effective way to proceed.
 
and was informed that my inquiry was related to a Diamond Resorts contract.
I am confused about what your ownership is because in this following post you stated something else.
My ownership includes Grand Islander, Grand Waikikian, Kings’ Land, and SeaWorld...



Does contacting the resale email ultimately mean that my case will be referred to a resale broker?
yes. They only put it on a list for the price that you set, and the resale brokers will try to sell it. If the price is set too high, then it will not sell.

I would appreciate your advice on the most effective way to proceed.
If your ownerships have value, then I would suggest that you sell them. If they don't have value, then I would suggest giving them away for free.

You can also refer to the following thread.
 
I am confused about what your ownership is because in this following post you stated something else.





yes. They only put it on a list for the price that you set, and the resale brokers will try to sell it. If the price is set too high, then it will not sell.


If your ownerships have value, then I would suggest that you sell them. If they don't have value, then I would suggest giving them away for free.

You can also refer to the following thread.
I contacted transitions@hgv.com regarding a deed-back request.
My inquiry was specifically about one SeaWorld ownership.

However, I was informed that I had contacted the wrong department.
They explained that transitions@hgv.com only handles contracts related to Diamond Resorts that have been taken over by Hilton.

They also advised me to contact resale@hgvc.com instead.
 
Hi, I have a question about HGVC Deed Back. We have a penthouse contract at the Grand Waikikian Hilton Hawaiian Village and when we upgraded to this one (we became members in July 2022) we asked if we'd be able to sell it back to Hilton is things changed financially. Our sales guy said absolutely. But I keep getting told different answers by every person I call at Hilton. Does my contract have to be paid in full in order to do a Deed Back? I filled out the online forms and sent several emails to RESALE as well as Portfolio Services. Have any of you gotten a Deed Back or resale when you still had a hefty amount left on your "mortgage" contract?
Thanks for any and all information!!
 
Hi, I have a question about HGVC Deed Back. We have a penthouse contract at the Grand Waikikian Hilton Hawaiian Village and when we upgraded to this one (we became members in July 2022) we asked if we'd be able to sell it back to Hilton is things changed financially. Our sales guy said absolutely. But I keep getting told different answers by every person I call at Hilton. Does my contract have to be paid in full in order to do a Deed Back? I filled out the online forms and sent several emails to RESALE as well as Portfolio Services. Have any of you gotten a Deed Back or resale when you still had a hefty amount left on your "mortgage" contract?
Thanks for any and all information!!
Unfortunately, for resale, it needs to be paid off. I suspect the deed back to be the same unless you can prove hardship, then maybe. If they won't, then your only other option would be to just stop paying and let it go to default.
 
Have any of you gotten a Deed Back or resale when you still had a hefty amount left on your "mortgage" contract?
No, it won't happen. It must be paid in full. In general, HGVC doesn't do a deed back but refers you to the resale department.
 
Hi, I have a question about HGVC Deed Back. We have a penthouse contract at the Grand Waikikian Hilton Hawaiian Village and when we upgraded to this one (we became members in July 2022) we asked if we'd be able to sell it back to Hilton is things changed financially. Our sales guy said absolutely. But I keep getting told different answers by every person I call at Hilton. Does my contract have to be paid in full in order to do a Deed Back? I filled out the online forms and sent several emails to RESALE as well as Portfolio Services. Have any of you gotten a Deed Back or resale when you still had a hefty amount left on your "mortgage" contract?
Thanks for any and all information!!
Unfortunately the sales guy told a half truth, they only take back certain deeds on trade ins for a new purchase, like when you upgraded to this GW PH.
 
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