from the Fall 2006 Grand Times
Page 2
"...From all parts of the world, Members look for value and simplicity in the Club; and Members want to maximize their membership benefits. We're hearing that you don't want to be "nickel-and-dimed" and you would like us to provide ways to make your points go further.
Our Club management team is focused on addressing your feedback, We're looking forward to presenting some exciting program changes in the 2007 Club Member Guide (slated for distribution this December). We are confident that these changes address the preferences of our Club membership, while maintaining our high level of customer service......"
Page 8
"The amount of ClubPoints at HGVC resorts has been based on two factors: the season (Platinum, Gold, etc) and the type of unit (one bedroom, two bedroom, etc). Starting with the next generation of resorts, a third component will come into play.
The third dimension is the actual property itself.......The changes will affect the number of ClubPoints awarded to Members who own at these resorts, and it will also affect the number of ClubPoints all Members need to make reservations at the new properties. ClubPoints at existing HGVC properties will not change
The ClubPoints structure for the next generation of properties will reflect the unique aspects of the new resorts, such as furnishings, location, services and amenities..............
Although the new resorts are not scheduled to open for at least a year, Members can begin familiarizing themselves with the new ClubPoints structure as early as next summer. Rest assured though, the Club Point values at the existing properties will not change. Stay tuned for details and ClubPoints values for our next generation of resorts"
Page 9
"To complement our current Club Collection, we're building resorts and properties that take the Member experience to a whole new level'