HGVC HUB, "Member Satisfaction" 40c per point?

[WaikikiFirst]

yes, I had heard of that "Hub", but same as GT, I ignored it since I (A) don't have "too many" pts and (B) expect the deals are lousy value for HGVC pts. But I figured since y'all layed it out, I'd go, login and check it out. Well, I have to add a (C).
(C) when I look to price a car rental, I get this "Apologies! Our website is experiencing high traffic at the moment"
Such terrible IT for this industry. Keeps me from counting on them for anything but the obvious essentials.

 

[SmithOp]

Just to be clear, this might not even be HGVC. Is there a deed that’s exactly 10,000 points? I understand the OP might be just rounding, but this sure sounds like an HVC/DRI offer. $0.40 a point MF ratio? That’s almost too high for an HGVC deed. A silver season Ocean Oak (5600 points) has a $0.28 ratio.

We've seen some Vegas 5k gold deeds bundled as 2 weeks but I agree they seem to be pushing HVC trust points lately.

 

[evanzxu]

I'd say if your HGVC MFs are > $0.23/ Point, you'll regret it and you can get them for < $0.15/pt. If by $0.40/pt, you mean 7 nights would cost you $4,000 to rent (mkt value) and since they cost 10,000 pts to book, that is $0.40/pt, then that is a great use of points. That is very rare though. That $0.23 is a better ballpark

My MF/points rate is at $0.26 / point.
By this calculation, it would follow this reasoning:
If I paid $2600MF for 10880 points a year, and (BIG IF) each point can be used as 40c on airfare, then I paid $2600 for 10880*0.4 = $4352, which is fine by me.
My question was really on that BIG IF, is it even true?

From the feedback I received so far, it sounds like no one has seen that travel/airfare online booking portal through the HGVHub

 

[evanzxu]

I did a comparison a while back between the cruise costs...HGV vs just using a third party cruise company....did not make sense to use HGV, waste of points unless you just need to burn points..

Agree. I remember seeing some fixed value chart for cruises ($0.12 per point), meaning every 10000 points can book a cruise that costs $1200. This itself is a poor value; plus, the HGVC cruise rate is typically higher, making it even worse.

 

[evanzxu]

I suspect that it was HVC trust points.

The sales did mention "no more deeds, points only", is that the HVC trust?

 

[evanzxu]

$0.40 a point MF ratio? That’s almost too high for an HGVC deed

I think I understand how people use MF ratio now.
Feel free to correct me if wrong,

MF ratio is on GETTING the points. Many of you may already have a determined way to use the points, and so you just need to get as many points as possible with as little fee as possible.
So your question is ,
If you pay $1200 MF/year, how many points can you get? $0.40 MF ratio would mean 3000 points (1200/0.4), $0.15 MF ratio would mean 8000 points (1200/0.15).

My question was more on USING the points, as I am new, and I am open to all experiences, but I do hope to get my money's worth.
If I paid $3600 MF and already have my 10800 points (MF ratio 0.3), if (BIG IF) I can use the points at $0.4 per point to buy airfare, then 10800 points is worth $4320 on airfare.

As mentioned earlier, the "$0.4 to buy airfare" part was advertised by Sales rep as part of 'the hub's online travel portal, the UI resembles that of ChaseTravel or AmexTravel.

 

[evanzxu]

I lost track. Has anyone confirmed they heard of this "member satisfaction" term before. Sounds like some very low level "status"? Is it a real term?

Thank you. That was the whole point of my question.

Where can you stay a week for 2800 pts? And you can't use pts for Open Ssn, right? so it is bleeding into apples/oranges

Point price is unrelated from Open Season price, that I agree.
In my narrative, after I log in to HGVC as an owner, I use the search functionality on top of the page. If I see a resort available next week, I have an option to either book it with money (open season $1400 after tax), or with points (2800). The open season price was lower than hilton.com or Tripadvisor's aggregated price, therefore I called open season as BAR. In this case I am comparing potential monetary COST: I can pay with money, or I can pay with points (which I bought with money). Hence I don't agree it's an apple to oranges comparison.

I did not look on redweek or any timeshare rental sites.
It was over MLK weekend and the location was Mystic Dunes Orlando, One of the staff there told me it was a "Diamond" resort. I liked the property but weather was sad.

 

[evanzxu]

trying logging in or create a new log in. I thought that I used my normal log in info but maybe I had to create a new one. I just logged in and here is what you see:



View attachment 105004

zooming in on cruises:


and then click learn more and it takes you to a screen to search:


Picked a Vikings as an example:


I would definitely compare to buying directly or through a cruise third party before using points for this...

Thank you for sharing this. For me I have HGVMAX, but everything was "call to book". I assumed (as per the sales rep) it was because I did not have enough points.
Would you be able to try the flights tab with a dummy airfare booking?

 

[TolmiePeak]

My MF/points rate is at $0.26 / point.
By this calculation, it would follow this reasoning:
If I paid $2600MF for 10880 points a year, and (BIG IF) each point can be used as 40c on airfare, then I paid $2600 for 10880*0.4 = $4352, which is fine by me.
My question was really on that BIG IF, is it even true?

From the feedback I received so far, it sounds like no one has seen that travel/airfare online booking portal through the HGVHub

$0.26 seems high. Why not just by a resale deed at Elara or Boulevard so you can get your maintenance fees closer to $0.10 a point?

 

[evanzxu]

$0.26 seems high. Why not just by a resale deed at Elara or Boulevard so you can get your maintenance fees closer to $0.10 a point?

I didn't do my homework

on this topic

139330

www.fidelityrealestate.com

1br odd years 5440 pts, $1000 MF, asking $1800

139349

www.fidelityrealestate.com

2br annual 10560 pts, $1331 MF, asking $7500

Why do MF ratio differ so much for the same building? Is it because they offer similar MF for each unit, so the more points you buy, the better ratio?

 

[evanzxu]

I have found the answer to my original question. 'https://club.hiltongrandvacations.c...lub-member-exclusives/travel-services/flights' There is no such thing as 40c per point to buy airfare, 10c is the best worth anyone can get. Total waste.

Instant Redemption

Flights utilize the instant redemption option, allowing you to instantly redeem points towards a portion of the cost of an airline reservation. You can see available options and estimate the number of point required on HGV Hub, our travel services platform. Points can be redeemed to cover a percentage of your accommodation according to your HGV Max tier.

• Member: $0.07 per point up to 20% of the cost
• Preferred: $0.08 per point up to 20% of the cost
• Preferred+: $0.08 per point up to 20% of the cost
• Premier:
  • Jan 1 - Mar 31: $0.09 per point up to 100% of the cost
  • Apr 1 - Dec 31: $0.09 per point up to 30% of the cost
• Premier+:
  • Jan 1 - Apr 30: $0.10 per point up to 100% of the cost
  • May 1 - Dec 31: $0.10 per point up to 30% of the cost
• Centum+:
  • Jan 1 - May 31: $0.10 per point up to 100% of the cost
  • Jun 1 - Dec 31: $0.10 per point up to 40% of the cost

 

[TolmiePeak]

I didn't do my homework

on this topic

139330

www.fidelityrealestate.com

1br odd years 5440 pts, $1000 MF, asking $1800

139349

www.fidelityrealestate.com

2br annual 10560 pts, $1331 MF, asking $7500

Why do MF ratio differ so much for the same building? Is it because they offer similar MF for each unit, so the more points you buy, the better ratio?

Just keep low balling the contacts that have the lowest maintenance fees. You will lose most of the auctions but eventually you will hit the jackpot.

 

[GT75]

The sales did mention "no more deeds, points only", is that the HVC trust?

Correct

 

[HuskerATL]

From the feedback I received so far, it sounds like no one has seen that travel/airfare online booking portal through the HGVHub

I have seen it but just don't see the value.

BTW, 0.26 MF/pt is very high....ideally, you are at 0.10 or less.

 

[HuskerATL]

MF ratio is on GETTING the points

There are two different ratios: total purchase price/pt and then MF/pt. The first is buying a week and the second is your ongoing annual cost for the week/points. The total picture can then be compared to what it would cost you to just rent. for reference, our latest resale cost us 0.24 Total purchase price/pt and, ideally, you are 0.10 or less for MF/pt.

 

[HuskerATL]

f you pay $1200 MF/year, how many points can you get?

It just depends:
If you own at a place that is 0.05 MF/pt, then you have 24k points
.10 would be 12,000
.15 would be 8,000

 

[HuskerATL]

As mentioned earlier, the "$0.4 to buy airfare" part was advertised by Sales rep as part of 'the hub's online travel portal, the UI resembles that of ChaseTravel or AmexTravel.

First, Sales folks say many things that are not true...they are allowed to lie so don't go by anything that they say as being true.

For The Club (trust points), I would look at their guide in the Diamond Forum of TUG. They do have a program where you can use your points for a percentage of the cost of travel and it is a percent of a dollar...the 20/20, 30/30, 40/40

But for the HUB, I think it is just a travel reservation access with no real discounts, you can just use your points.

 

[HuskerATL]

Why do MF ratio differ so much for the same building? Is it because they offer similar MF for each unit, so the more points you buy, the better ratio?

MFs, are based on unit type so at each specific location, the 2 bedroom is the same but you get different points based on what season it is...basically low season versus high season. HGV breaks up the seasons into Bronze, Silver, Gold, and Platinum. Each of those season have different associated point values for the same 2 bed....and that is why MF/pt is important. The best MF/pt is the platinum season unit at each location but they are the most expensive to buy...because of this but also the easiest to offload later.

Here is an example from Coy. The 2 bed during platinum season as 11200 points, 8000 during gold, 5600 during silver, and 4000 during bronze. If the annual MFs are $1,000 (for easy math), then the MF/pt for a platinum season is 0.089, gold is 0.125, silver is 0.178, and bronze is 0.25. So, a bronze and platinum owner both own a 2 bed week at Coy but the bronze owner pays almost 3 times the cost/pt and then only has 4000 points to use in HGVC, if they want to use a different property. They can't even book another week at Coy if it is outside Bronze season.

This is the points game....get as many points as you can for a low a purchase price as possible at the lowest MF/pt as possible....if you are able to get it low enough, then the other games make more sense, such as converting to HH or booking a cruise, etc.....

 

[brp]

There are two different ratios: total purchase price/pt and then MF/pt. The first is buying a week and the second is your ongoing annual cost for the week/points. The total picture can then be compared to what it would cost you to just rent. for reference, our latest resale cost us 0.24 Total purchase price/pt and, ideally, you are 0.10 or less for MF/pt.

And many (me included) would argue that, for a long term keeper, the purchase price/pt is far less important (the definition of "far" depending upon how long you intend to hold the property) than the ongoing MF/pt. So, the wisdom goes that it is generally better to buy a Platinum week (same MF, more points) and pay more up front in total $, and $/pt, to get lower MF. Unless, of course, one can get such a steal on, say, a Gold week that the breakeven point on original purchase vs. MF ratio is like a decade or so out.

Cheers.

 

[jp10558]

I have seen it but just don't see the value.

BTW, 0.26 MF/pt is very high....ideally, you are at 0.10 or less.

Yea, my not great Seaworld deed (excluding the club dues cause I think most of the MF calculations here do that) is still just under 0.15/pt.

 

[evanzxu]

This is the points game....get as many points as you can for a low a purchase price as possible at the lowest MF/pt as possible....if you are able to get it low enough, then the other games make more sense, such as converting to HH or booking a cruise, etc.....

Thank you for the invaluable insights in your comments and detailed presentation. I have learned much.

 

[evanzxu]

For The Club (trust points), I would look at their guide in the Diamond Forum of TUG.

First, Sales folks say many things that are not true...they are allowed to lie so don't go by anything that they say as being true.

Reading this I think I understand what happened now. The sales reps was aware that I am already a HGVMax member but still used the same argument they use on a Diamond owner to convert to Club/HGV trust. At the time I was naive and was not against buying more points directly from HGV, but as luck has it, their statements were all over the place and really confused me, so I walked away, saving me at least $30k.