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HEY MARRIOTT - YOUR WEBSITE IS SCREWED UP AGAIN: Recent change in name change long-form?

DeniseM

DeniseM

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When I click on the long-form link that we've been using for several months, it takes me to a generic log-in page, instead of the form. Is this a glitch, or a change? (Yes, my title is obnoxious - Marriott reads this forum and I want to give them a gentle little heads up.)

Screenshot 2025-04-05 at 1.15.05 PM.png
 
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Can somebody please try it?
 
I tried it. Seems like it only takes you to the new screen when you click "More about Login" button. I clicked on the Marriott Vacation Club button and it took me to the normal login page as before.
 
Thank you! I'm sure IT is hard at work on the problem!

Screenshot 2025-04-05 at 2.23.17 PM.png
 
Did you steal/borrow this picture from Wyndumb?
 
Yes - they share IT with Marriott.
 
Just a thought: Marriott does not work on the guest confirmations on Saturday & Sunday. Would they take the form off-line on Saturday and Sunday because of that? :shrug:
 
Still no name change form today - any suggestions?
 
DeniseM said:
Can somebody please try it?
Click to expand...
Post the link you are going to. Also, again implies there was some time the website wasn't screwed up
 
Is it for an Abound point reservation, a weeks based Marriott home resort reservation or some kind of Vistana reservation?
 
I don't want to post the link in a public forum - but I'm talking about the standard name change long-form that we have been using for several months. Clarification: In case you aren't aware, Vistana owners get standard 8-digit Marriott confirmations for Vistana timeshare reservations, and have been for a long time.

Update - A Marriott owner has informed me that the form now requires a Marriott password to access. I don't think they thought about Vistana owners. (Not a Bonvoy password - a Marriott password.) So I withdraw my question - it's not what I wanted to hear, but at least now I know what the problem is.

Thanks, Cinderella
 
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Have you tried logging in to the MVC part of the website by first logging into Vistana.com. Then click through one of the Abound links so you are on the MVC portal. This should have authenticated you on the MVC side. Then try clicking your link to the form. Perhaps it will recognize you as already logged in and give you access to it. Just a thought.
 
Interesting: The guest change form that is behind a Marriott log-in is different than the one all of us have been using for months:

Screenshot 2025-04-08 at 1.07.47 PM.png
 
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