Here is a Heads Up to T-Mobile Customers

[emeryjre]

T-Mobile is moving subscribers to higher priced plans
A customer has to take action to stay on the lower priced plan

https://www.thestreet.com/retailers/t-mobiles-latest-change-forces-customers-to-pay-more

 

[pedro47]

Thanks for the information.

 

[klpca]

T-Mobile is moving subscribers to higher priced plans
A customer has to take action to stay on the lower priced plan

https://www.thestreet.com/retailers/t-mobiles-latest-change-forces-customers-to-pay-more

Thanks for the heads up. I put up with T-Mobile because the prices have been great, but when we go to Truckee and Cambria the service is pretty bad. In the cities the service is fine, in the boonies, not so much. For now I will definitely be keeping our Magenta plan. I hope that they make the opt-out easy.

 

[jackio]

Thanks for posting this. We are on an old senior plan, paying $70/month for unlimited phone/text/data. We don't get the free Netflix, etc that comes with more expensive plans. Then we added our son for $20/month so we are paying total $90/mo for the 3 of us all in, taxes included. I definitely don't want to change plans.

 

[claraj]

I'm on Simple Choice and would like to keep it.

 

[HitchHiker71]

Wonderful - I'm currently on the Magenta plan - that is targeted for this change to move to the Go5G plan - which is $40/month more for nothing I care about. Hopefully they offer the opt-out as mentioned in the article.

 

[CalGalTraveler]

Thanks for the Heads-up. We are happy T-Mobile customers on SimpleChoice and want to stay there. How do we opt out?

 

[Timeshare Von]

We also appreciate the head's up as we're on a T-Mobile plan too.

 

[90_Min_Sales_Pitch]

We just signed up for the Go5G plan, leaving Mint Mobile, after having no service on vacation in Anchorage. We already pay for Netflix, and I wanted to sign up for AppleTV anyways.

 

[isisdave]

Notices will start October 17 and depend on your billing cycle date, so I'm thinking a month before the change. It will include info on how to opt out.

We have a very old ONE plan that is $80 for two paid lines most months, but that includes a $10 "kickback" per line for not using over 2Gb of data on each. We meet that except when we travel, especially RVing to a place with no wifi, and overseas. So it can be $100 if we travel. But we have two FREE lines that they gave out 3 to 5 years ago; I doubt we would get to keep those if we change plans. We don't use them a lot, but still...

I found a comparison page (sorry, don't have the link) and was looking at the Magenta Max 55+ plan for $90 for two lines. It has more hotspot and no penalty for using unlimited data in the US. I might change to that as the ONE plan only supports 10Gb fast hotspot per line and they support 20. I definitely would change if we could keep at least one free line, but will have a hard time deciding if not.

I wish I could find a postpaid data plan at reasonable rates. I'd like to pay $x/Gb, or some sort of tiered per-month rate, based on actual use, without having to guess my use beforehand. If I could do that, and our overseas travel becomes a lot less, I'd cut back to some Verizon-based cheap plan.

By the way, @klpca, we had no trouble in either Truckee or Cambria the last time we visited either, which was this summer for Cambria and two years ago for Truckee. I think these "my phone didn't work" reports depend a lot on the phone, and not necessarily its age or brand, but just -- idunno. Mine's a Samsung S10 and DW's is an S8+.

 

[beejaybee]

I just switched from AT&T to T-Mobile saving @$20 monthly. My senior plan is $55 a month but I had to remove an add-on for a smart watch that the salesman tacked on to my plan. T-Mobile's plan includes data overseas which was a big help navigating French roads this summer.
When I was at the store to make the change, several customers came in to pay their bills in cash. They were irate when informed that they would be charged an additional fee for using actual money! Automatic cc payments also incur an additional fee. I opted for checking account deduct.

 

[PamMo]

Yikes! Thanks, T-Mobile, for wanting to enhance my services and simplify my experience, but I don't want to be switched to a more expensive plan. Our two phones on One Plan Unlimited 55 for $60/mo works great for us!

T-Mobile is planning to announce a move that will cause select costumers to shell out more cash monthly. If you have an older T-Mobile plan for your smartphone, you will be automatically switched to updated plans that have higher monthly rates. The company plans to officially notify customers of this change next week, and will give them an option to opt-out if needed.​

​

“We’re always looking for ways to give our customers more from our services and simplify their experience so, we’re moving a small number who are on some select older rate plans to newer plans that will deliver them enhanced or additional services.” said T-Mobile in a statement sent to TheStreet. []​

​

We travel quite a bit (domestic and international), and our old One Plan Unlimited 55 covers our needs just fine:

​

$60 for two lines, taxes and fees included (price guaranteed for as long as we keep the plan)​

Mobile hotspot​

3G mobile hotspot included. Optional high-speed data available.​

​

Talk & text​

Unlimited​

​

High-speed data​

Unlimited 5G & 4G LTE​

​

No annual service contract​

Wi-Fi calling​

​

Apple TV+​

Apple TV+ On Us for 6 months.​

​

In-flight connection​

Full-flight texting and Wi-Fi with streaming where available​

​

Low flat-rate calling while abroad​

$0.25/minute in 215+ countries and destinations​

​

Data and texting while abroad​

Unlimited text and up to 5GB of high-speed data, then unlimited at up to 256Kbps in 215+ countries and destinations​

​

Unlimited international texting from home​

Use your device in Mexico and Canada​

Unlimited talk and text, 5GB of high-speed data included.​

​

Video Streaming Quality​

Optional with an HD Day Pass or T-Mobile ONE Plus.​

​

1-Year AAA membership on us​

T-Mobile TRAVEL​

 

[CalGalTraveler]

We are on a grandfathered Simple Choice Plan:

$25/line for 4 lines unlimited talk and text plus $10 per additional line.

My DH is in IT and his company and buys T-Mobile for the company so we also get an addition $10/line employee discount per month.

So our 4 lines cost $60/month ($15/line unlimited). Plus we get free texting and data internationally.

We do not want to give this up. Thank you OP for the heads up.

 

[klpca]

By the way, @klpca, we had no trouble in either Truckee or Cambria the last time we visited either, which was this summer for Cambria and two years ago for Truckee. I think these "my phone didn't work" reports depend a lot on the phone, and not necessarily its age or brand, but just -- idunno. Mine's a Samsung S10 and DW's is an S8+.

For us, Truckee has definitely gotten better but we still have no service at our daughter's house in Sierra Meadows. It's not a big deal because I can hop on her wifi, but we have no service when walking around the neighborhood. Our other daughter lives right on the coast in a very rural area of Cambria and we have zero service there. We're fine in town. She and her husband have excellent service with Verizon, but for now it is still a dead zone for TMobile. That said, the connectivity is definitely getting better all the time and as we live in a city, we have zero issues in our daily lives. I have been surprisingly happy with TMobile. We were Verizon customers before and left when they refused to price match with Tmobile or even give some kind of a discount. The price differential was around $50 per month, if I recall correctly. It was wild to me to just let loyal customers walk out the door. I notice that they are trying to entice customers now with prices that seem to be similar to TMobile's price.