Update: as suggested here, I called II on Mon 1/13 (13 days out) to see if II would take pity on me. This was to no avail. My agent was nice and understanding but did not offer any sort of exception. As indicated by others upthread, I was given 2 options: (1) cancel/redeposit or (2) retrade for a new week more than 30 days out. I was told that option 1 would be available only outside of 7 days before reservation.
With option 1, I was told I would lose the exchange fee already paid and lose ePlus (had 3 ePlus trades that went unused). I would then have 1 year to exchange and would be limited to looking forward for only 30 days. Upon finding something, I would pay the exchange fee and would have the option to again purchase ePlus.
With option 2, I could retrade within a 30 day look-forward window and pay an exchange fee. My understanding was I would lose ePlus here to.
Not sure what to do, I did nothing. Throughout the week, I kept checking online to see if anything good popped up for a retrade but did not find anything that would work for me. Then, I called again yesterday at 9 days out, to verify again what my options were (and see if a different agent would handle things the same). The options were exactly the same. Of note, the agent did have access to weeks that I could not see online. I again did nothing as I had one more day, today, at 8 days out.
This morning, I was away from my computer and decided to see what was available via the II app. Inexplicably, I was able to search out beyond 30 days, found a desirable week with a 3/23/25 checkin (63 days out) and was able to retrade into it for an exchange fee. Even better, after completing the transaction, my ePlus trade options are back. And, like those old infomercials, I want to say "but wait there's more." The more is that b/c I am 60+ days out (63 days out from today), I can currently see inventory for up to 12 months beyond my original reservation date. So, it would appear that I have a few days before I am in the Flexchange period (which is better than the no change period!).
Lastly, I have been revisiting the II website to try to get a better handle on the precise deadlines for things. Regarding my original issue, I don't think the II website supports what occurred to me orignally with not being able to use ePlus precisely at 14 days prior to my reservation start date. The website clearly states "All E-Plus retrades must be performed
at least 14 days in advance fo the check-in date of your current confirmation" (emphasis is mine). This should include the day when you are exactly 14 days out. If not, the language should say "more than 14 days in advance" in my opinion. This leads me to wonder how the 60 day date will be treated. For example, am I still outside Flexchange at exactly 60 days out? For now, I will just make sure to make decisions by 61 days and 15 days, respectively, to avoid any issues.
The 1/1/25 Amendment for II exchanges is here:
https://www.intervalworld.com/iimedia/pdf/Standard_Amendment_112823.pdf?utm_source=chatgpt.com. Seems to match the website. The only thing I can think of is that I was trying to trade on the evening of the 14th day and maybe I would have been ok earlier on that day. Not sure.
. Just don't like seeing anything go to waste.