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Help! Information Overload...

Basically Yes. There could be an issue with the system not permitting a search if you've committed your points for the year with your home resort reservation, but HGVC allows you to borrow from the year ahead as well. Thus it would reason that so long as the RCI search parameters don't exceed the points available either remaining or for the next year they should be able to do so.

Know also that if there is no RCI availability the instant you ask them to check, you can initiate an ongoing RCI search for the location you want. There is a fee for this which you will be charged up front. IF they don't come up with anything you accept, they will refund your charge.

Okay, let me make sure I understand... say I own 7k points (2bd/2bth, annual usage, plat.) and want to book at an RCI property, RED season of course. I could use my current year's pts to reserve at my home resort, just in case. Then I could use 4800 pts from the next year to book a 2bd/2bth platinum unit with RCI? If so, then I can book the RCI resort then cancel my home resort reservation. What happens to my 7k pts? Are they restored to the appropriate year? Will they rollover?

Also, are the fees for the ongoing search reasonable? In the same vein (regarding fees) does HGVC nickel-and-dime it's owners or do they seem reasonable as far as when/whether they charge fees?
 
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I have never had a problem booking at a HGVC resort using the above mentioned approach. However, I have friends who own at Marriott in Aruba who can't even book their home resort through Marriott. This is one reason why so many Hilton members are pleased with their purchase.

That is good to hear. That was the main complaint or issue I heard when I first began researching timeshares. It was very discouraging to hear of so many people not getting what they paid for. I would hate to spend so much money (even in resale) and not get what I expected. Before our first presentation, we never seriously considered timeshares as a vacation means. (Of course, we only went for the free gifts!) We are now leaning heavily toward HGVC.

Is there anything that you (or anyone else) wished they knew about HGVC before they joined? Any regrets? Any great discoveries, perks that made it worth the agonizing decision to purchase?
 
You can book a Hilton owned resort through RCI. I have met many Hilton owners who have done that to maximize their use of points. For example, a 2bedroom platinum stay for 1 week is 7000 HGVC points. However, if you book the reservation via RCI that same week will cost 4800 points.

This is not true anymore. I don't have the thread reference, but it was recently discussed in this forum that Hilton no longer allows you to make RCI reservations with your HGVC points back to a HGVC property. This changed sometime within the last year. Used to be a great way to stretch your points, but it is no longer available.

Kurt
 
I have been able to do just that - using RCI points for HGVC stays. Last time it was offered to me was last week for a stay in Orlando. I could have booked Valdoro last March as well using RCI - except Easter week.

Maybe something temporarily?
 
Is there anything that you (or anyone else) wished they knew about HGVC before they joined? Any regrets? Any great discoveries, perks that made it worth the agonizing decision to purchase?
We have been very pleased w/ our HGVC purchase. We originally signed a contract to purchase from Hilton, but then found this site just in time to rescind and purchase resale. Worked with Seth Nock for the purchase, and I can recommend his services.

Here are some of my favorite features of HGVC:
  • You can borrow points from next year for free, and if you have points left over in a year, you can "bank" them forward to the next year for a $69 fee. That gives you great flexibility in using your points.
  • Open Season: The ability to cash rent rooms (at very good rates) at 30-days out. Being close to Valdoro (Breckenridge, CO ski resort), I have gotten several last-minute 2-3 day reservations for ski weekends.
  • Ability to book any number of days, any day of the week, in any sized unit, regardless of what you actually own. We own a 3BR, but w/ only one kid, we would never actually book that. We don't need to stick to a "standard" week either -- we could book 4 days starting on a Thursday for a nice, long weekend getaway if we wanted. Last Spring Break we booked 6 days in South Beach because we had to get back a day early and couldn't stay for a whole week.
  • Online reservation system. Very easy to use -- gives you a calendar grid that shows the availability of every room category for the dates you are looking for. A few clicks later, you have a reservation. No need to call an agent.
  • Changeable reservations. Any reservation made on the website can be changed for free. There are some restrictions but it is very flexible.
Kurt
 
I have been able to do just that - using RCI points for HGVC stays. Last time it was offered to me was last week for a stay in Orlando. I could have booked Valdoro last March as well using RCI - except Easter week.

Maybe something temporarily?
That's good to hear! I didn't have any personal experience with being told I couldn't do that; I was just repeating what was discussed here recently.

Thanks for the update.
Kurt
 
Okay, let me make sure I understand... say I own 7k points (2bd/2bth, annual usage, plat.) and want to book at an RCI property, RED season of course. I could use my current year's pts to reserve at my home resort, just in case. Then I could use 4800 pts from the next year to book a 2bd/2bth platinum unit with RCI? If so, then I can book the RCI resort then cancel my home resort reservation. What happens to my 7k pts? Are they restored to the appropriate year? Will they rollover?

Also, are the fees for the ongoing search reasonable? In the same vein (regarding fees) does HGVC nickel-and-dime it's owners or do they seem reasonable as far as when/whether they charge fees?

I think it depends on the savy of the HGVC rep you have working for you. Let's say we're talking about points and stay for sometime in 2009. You book your home resort week/season/unit and your 2009 points are used. Next, you initiate an RCI search, paying the $169 fee (maybe $189, I forget). A bit later, say 60 days HGVC calls you back and says they have a hit through RCI and you accept this find. Your rep may cancel your existing reservation first, freeing up the 7000 points for 2009. THEN, book your stay through RCI using 4800 of the 7000, leaving 2200 points leftover for 2009. Your RCI booked stay then cost you 4800 points plus $169/$189 or whatever the RCI fee is.

They other way they might do it is to book it with 4800 points from 2010, then cancel your home resort booking, leaving you with 7000 points returned to 2009. I don't think it would work that way...but it might. If that's the case you then have your full 2009 points to use and you can "rescue" them, depositing them into 2010 before the end of 2009 for a $49. I would bet they could return the points borrowed from 2010 and take the 4800 from 2009, but I couldn't say for sure.

HGVC doesn't tend to nickel and dime you, but does have a fee structure in place to drive and discourage booking and cancellation approaches. The RCI fee upfront is to discourage frivelous searches (fishing) and clogging up the system & rep overhead. There is a $49 booking fee for an HGVC reservation with points when made on-line. If you do it through the call center is $69. On-line reservations are changable with limits on how far out you can cancel a reservation prior to the booked arrival date. All of these rules are in the membership book you receive after joining and on-line in the owners area of the HGVC website. Some HGVC resorts however do charge for parking (Hilton Hawiian Village) which I don't like, but that's largely the exception than the rule.

My experience is the people at the HGVC call center generally know the angles and will work the system to the best of their ability on your behalf. That isn't to say some are more able than others.


Here's the stated cancellation policy as attached to my current reservation for Orland next spring: "Cancellation of a reservation thirty-one (31) days or more in advance of the check-in date will result in loss of the $49 reservation fee, if applicable. Cancellation of a reservation thirty (30) days to fifteen (15) days in advance of the check-in date will result in forfeiture of 25% of the currency (ClubPoints or Open Season rental rate) used to confirm the reservation and the $49 Club reservation fee, if applicable Cancellation of a reservation fourteen (14) days to six (6) days in advance of the check-in date will result in forfeiture of 50% of the currency (Open Season rental rate or ClubPoints) used to confirm the reservation and the $49 Club reservation fee, if applicable. Cancellations occurring five (5) or fewer days in advance of the check-in date will result in 100% forfeiture of the currency used (Open Season rental rate or ClubPoints) to confirm the reservation and the $49 Club reservation fee, if applicable."
 
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