Aloha All!
Been out of town a few days, so just now getting back with you all!
And yes, dear Puckman, I own 2 Platinum float weeks at the Maui Ocean Club's new Napili towers, oceanfront. And yes, I have now called 3 Monday mornings in a row, dialing in and ready before 9:00 am EST, was the first call to an advisor on the first week I tried, and NOTHING available. 13 month window. And
NADA. AUGH!!!!!
I literally was dialing before/at 9am to be among the very first callers on the very first release dates. Tried it 3 weeks in a row. NOTHING. I could have booked a check in of Jan 11, 2013, but even then, could not have booked my desired consecutive lock-off weeks. We are willing to adjust our dates a tad forward or backward, but since February has been slower for our business the last couple of years, we felt that would be the best month to go. Again, I have tried for the very first week of Feb 2013, or any weeks immediately prior or afterward.
And ldodd, I am so sorry you are now having troubles too, after having NONE previously. It is BEYOND frustrating for this new member.
I feel VERY misled and betrayed by Marriott, particularly since right after we bought in Spring '09, this whole Marriott "points"/Destination Club thing came up. We were offered that when we stayed for the first time last Spring, but for us it seemed ludicrous that we would be asked to spend MORE, (and it wasn't a small amount), when we had spent over $60,000 (BIG ouch!), and made it patently clear that we would ONLY be staying there, at our home resort, AND that we would ONLY be interested in purchasing if we would be able to actually be able to BOOK at the MMOC Napili tower. Seems almost illegal.....or at minimum a large misrepresentation.
As a longtime DVC owner, I totally get the supply/demand thing. TOTALLY. But when I have a 1 month advantage over 1 week owners, and I have been the 1st call on the 1st possible moment, and repeated the same above scenario 2 more times now, and STILL nothing (again, with me being flexible on when those 3 weeks as long as part of that stay was in February at minimum...... AUGH! I am continually checking online for 12 mo. inventory, and I am calling in regularly as well in case someone has cancelled or rescheduled. If this problem is indeed largely caused by the DC, I think we "weeks" owners should revolt!!! :annoyed:
Thanks for letting me vent, and once again, thank you all for your much appreciated advice and tips. I'll take all I can get!!