Hi, I am very new to all this but I have been reading through the forum and it's been a great help. I have been able to avoid several scammers
However, I am confused by this one. Here is the email below, is Helen Dann for real (at the very least there is no upfront fee, only 30% afterwards)
Thanks for the help!!
----- Forwarded Message -----
From: Helen Dann - Timeshare Specialist <hdann@timeshareadventures.com>
To: xxxxx
Sent: Monday, June 18, 2012 12:01 PM
Subject: Helen Dann - My Consumer Advocate - FRAUD RELIEF
Been the Victim of a Timeshare Resale, Timeshare Recovery Scam, or Mortgage Relief scam?
There are literally thousands of timeshare resale companies operating within the United States with a large concentration located in the state of Florida. The harsh reality is that there are only a handful that can actually "get the job done". As a consumer advocate for timeshare owners, we are dedicated to putting a stop to timeshare fraud. We offer legitimate help and ethical solutions for consumers who have been a victim of fraud or misrepresentation within the timeshare industry.
*
My Consumer Advocate takes no upfront money. You will have no out of pocket expense unless you are successful in obtaining a refund. There is a 30% fee on whatever dollar amount that is refunded which will billed upon your receipt of the refund.
*
To retain the services of My Consumer Advocate for assistance in obtaining a refund, you will need to complete the survey for the transaction and the Authorization for Services link.*Once you have authorized our services, please send us a copy of any contract(s) and/or correspondence that you have received from the company related to transaction. We will need this information in order to process your complaint packet.
STEP ONE - SURVEY:
Click the link below to submit the information regarding the transaction you would like refunded.*Please be sure to provide an written statement of the transaction and what happened.
CLICK HERE TO START THE REFUND REQUEST
http://www.myconsumeradvocate.com/advocate.asp
*
STEP TWO - AUTHORIZATION:
Click the link below to retain My Consumer Advocate in helping you obtain a refund:
CLICK HERE TO RETAIN OUR SERVICES
http://www.myconsumeradvocate.com/authorization.asp
*
STEP THREE - DOCUMENT SUBMISSION:
Provide any agreement(s), contract(s) and/or correspondence related to the transaction(s) in question. You may send these documents using fax or scan and email. FAX: 813-699-8696** EMAIL: info@myconsumeradvocate.com
Please do not hesitate to contact me with any additional questions you may have about our services. I look forward to assisting you in obtaining your refund.
Sincerely,
Helen S. Dann - My Consumer Advocate
Direct Line: (727) 954-7001
-----------------------------------------------------
What should I do guys?

However, I am confused by this one. Here is the email below, is Helen Dann for real (at the very least there is no upfront fee, only 30% afterwards)
Thanks for the help!!
----- Forwarded Message -----
From: Helen Dann - Timeshare Specialist <hdann@timeshareadventures.com>
To: xxxxx
Sent: Monday, June 18, 2012 12:01 PM
Subject: Helen Dann - My Consumer Advocate - FRAUD RELIEF
Been the Victim of a Timeshare Resale, Timeshare Recovery Scam, or Mortgage Relief scam?
There are literally thousands of timeshare resale companies operating within the United States with a large concentration located in the state of Florida. The harsh reality is that there are only a handful that can actually "get the job done". As a consumer advocate for timeshare owners, we are dedicated to putting a stop to timeshare fraud. We offer legitimate help and ethical solutions for consumers who have been a victim of fraud or misrepresentation within the timeshare industry.
*
My Consumer Advocate takes no upfront money. You will have no out of pocket expense unless you are successful in obtaining a refund. There is a 30% fee on whatever dollar amount that is refunded which will billed upon your receipt of the refund.
*
To retain the services of My Consumer Advocate for assistance in obtaining a refund, you will need to complete the survey for the transaction and the Authorization for Services link.*Once you have authorized our services, please send us a copy of any contract(s) and/or correspondence that you have received from the company related to transaction. We will need this information in order to process your complaint packet.
STEP ONE - SURVEY:
Click the link below to submit the information regarding the transaction you would like refunded.*Please be sure to provide an written statement of the transaction and what happened.
CLICK HERE TO START THE REFUND REQUEST
http://www.myconsumeradvocate.com/advocate.asp
*
STEP TWO - AUTHORIZATION:
Click the link below to retain My Consumer Advocate in helping you obtain a refund:
CLICK HERE TO RETAIN OUR SERVICES
http://www.myconsumeradvocate.com/authorization.asp
*
STEP THREE - DOCUMENT SUBMISSION:
Provide any agreement(s), contract(s) and/or correspondence related to the transaction(s) in question. You may send these documents using fax or scan and email. FAX: 813-699-8696** EMAIL: info@myconsumeradvocate.com
Please do not hesitate to contact me with any additional questions you may have about our services. I look forward to assisting you in obtaining your refund.
Sincerely,
Helen S. Dann - My Consumer Advocate
Direct Line: (727) 954-7001
-----------------------------------------------------
What should I do guys?