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Have any Royal owners heard AI rumours for renters and exchangers? [merged]

hunkyleebo

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We just returned from an exchange into RS. It sounds like they are trying to differentiate owners from renters and exchangers. For example, while invited to the welcome party, we were refused wrist bands for the free drinks since we weren't members.

I doubt that we'll go back if it becomes AI.

I think the AI will hurt Royal owners that want to trade through II because their trade value will go down.
 

pjrose

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We just returned from an exchange into RS. It sounds like they are trying to differentiate owners from renters and exchangers. For example, while invited to the welcome party, we were refused wrist bands for the free drinks since we weren't members.

I doubt that we'll go back if it becomes AI.

I think the AI will hurt Royal owners that want to trade through II because their trade value will go down.

That's just not right. Sorry they're doing that now :(
 

m61376

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What I find kinda surprising is that they'd make these changes at a time where adverse travel publicity has to make many people question whether or not to go to Cancun in the first place. CBS News in NY did a rather scary piece last night on the 11:00 news, reporting on the recent shakedowns of a NYC retired cop and of a group of twenty-somethings. I know the argument that crime happens everywhere, but I have to admit that the news article made me skittish to return to Cancun and, as much as I enjoyed or II Getaway, I would never return if it was mandatory all inclusive.

I especially feel badly for owners who routinely or even occasionally rented, since I think the units will be hard to rent if the all inclusive becomes mandatory for renters even from owners, and I'm guessing that the trade value in II (or whatever exchange company they elect) will suffer. Great resorts- it's a shame.
 

BoaterMike

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We just returned from an exchange into RS. It sounds like they are trying to differentiate owners from renters and exchangers. For example, while invited to the welcome party, we were refused wrist bands for the free drinks since we weren't members.

Sorry that you feel slighted. They have been doing this for several years. I specifically remember it occurring two years ago. I was assuming that one reason that they do this is to force contact with your personal concierge soon upon arrival so that they can start attempting to schedule your "tour" or presentation. I did not even realize that this was a members-only thing.

While not very positive in the mind of an ex-changer or a rental guest, there are people who think that there should be more benefits to being a "member". So, what's negative to one person may be a positive to another.

Mike
 

pjrose

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I do recall having to show our invitation on entry to the sundeck - not always, but sometimes. That didn't seem to be a member vs non-member thing, though, probably just to ensure check-in with the concierge as pointed out by Mike.
 

KarenLK

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At VCI they said they wanted to make eye contact with the people who they were "servicing" during the week...
 

sbutalla

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Rumor is true according to 2 reps I talked to on Friday..I'm at royal islander now. I'm a renter..Owners will have an option..everyone else ....mandatory..I can say,as a renter I will not return and I really love it here...I'm not a fan of AI..that being said, I will enjoy the rest of my stay..I'll be here til 3/24.....ps....owners here r not too happy

My understanding is that private rentals (through owners) will NOT be required to go all-inclusive. Renters through the RR reservation system, Expedia, Orbitz, etc., will have a mandatory all-inclusive program. It is supposed to roll out at The Sands & Haciendas week 43. I bet it doesn't last...
 

pjrose

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My understanding is that private rentals (through owners) will NOT be required to go all-inclusive. Renters through the RR reservation system, Expedia, Orbitz, etc., will have a mandatory all-inclusive program. It is supposed to roll out at The Sands & Haciendas week 43. I bet it doesn't last...

That is correct, rent through an owner (via TUG, omcancun.com, redweek.com) and you will not have to do the AI.

(PS - I just realized who I'm responding to LOL! :hi:)
 

gcole

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I am at the Hacienda's now. I really don't understand what they are doing. There is always a trade available and often get aways. Is it going to help them to have fewer people trade in? AI is a dime a dozen in Cancun. Optional would be fine but the food is not that good here.
 

Dave*H

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Is it going to help them to have fewer people trade in? AI is a dime a dozen in Cancun.
Yes, Royal Resorts makes minimal additional money when someone trades in. If they can require AI, there will be additional AI related profit on every inbound exchange. Requiring AI is clearly a profit motive driven change.
 

jbuzzy11

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I just read over on the Royal Resorts Owners page that the AI price will be $95.00 PP for Members and its optional and $150.00 PP for Non Members. Seems a little expensive if you ask me and im talking about the members price!
 

suzannesimon

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So $4200/week for 4 people? Give me a break! I don't suppose any of that would go into the budget to offset maintenance fees, would it?
 

wilma

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I just read over on the Royal Resorts Owners page that the AI price will be $95.00 PP for Members and its optional and $150.00 PP for Non Members. Seems a little expensive if you ask me and im talking about the members price!

Wow, we won't be trading into the Royal Hacienda again!
 

jbuzzy11

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So $4200/week for 4 people? Give me a break! I don't suppose any of that would go into the budget to offset maintenance fees, would it?

I would have to drop all trips and make my family stay at the resort and eat all day to get my moneys worth! I could get them up real early "OK kids, lets go do some eating and after we rest up We are going on a trip back to the resturant to eat some more" :eek:
 

Ridewithme38

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I would have to drop all trips and make my family stay at the resort and eat all day to get my moneys worth! I could get them up real early "OK kids, lets go do some eating and after we rest up We are going on a trip back to the resturant to eat some more" :eek:

You joke, but i've always wanted to try that...i KNOW i can get my moneys worth on alcohol, but the food is a challenge i've always wanted to try!
 

sdbrier

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At 95.00/day for members, that's over twice as much as we spent this year, and we shopped at The Royal Market, ate at Captain's Cove and Los Murales.

It'll never make sense for the two of us, even with alcohol.
 

kenie

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At 95.00/day for members, that's over twice as much as we spent this year, and we shopped at The Royal Market, ate at Captain's Cove and Los Murales.

It'll never make sense for the two of us, even with alcohol.

I can imagine the sales pitch now....

"well sure $150 a day each for you and your family is expensive, but if you spend $30,000 and buy a week, we'll cut the rate to $95 each". :rofl:

When we were there a couple of weeks ago the wife and I talked about it and what we felt it would be worth.

Breakfast was $13.
Lunch around $10 - $15.
Buffet supper was $25.
Total of $50 - $55 for 3 meals + snacks or soda/juice during the day.

For somewhere around $70 we might grab a 3 day package if they had it just for convenience, but $95 wouldn't make much sense.
On a brighter note, we should be able to exchange in easier since we own....
 

kenie

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Is there a 'guest fee' at the royals? This just made an owner 2 owner exchange into a Royal resort $150x7 more valuable!

There is no guest fee.
If someone rents from an owner or an owner exchanges in for themselves or "family" using a guest certificate, there is no mandatory AI fee.
This should include trading with someone.
 

johnsontrio

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I just read over on the Royal Resorts Owners page that the AI price will be $95.00 PP for Members and its optional and $150.00 PP for Non Members. Seems a little expensive if you ask me and im talking about the members price!

Those prices are absurd. Not to mention that I have repeatedly asked on my comment card that they change the menu to reflect a more balanced, "less sophisticated" menu that is more affordable and render the restaurant someplace you could eat nightly without the expensive buffets. I grocery shop spending around $350 for two weeks for 6 people or so. Our bill at the end of two weeks is usually around $1400 and that includes spa and scuba. We would not ever be interested in those prices for an all inclusive.

With airfare being as high as it has been this year, those AI prices would make cruising from a US port a much more economically attractive option. They better be careful that they don't price themselves right out of the market.

A meal package of say 2-3 breakfasts, 3-4 lunches and 2-3 dinners, if it were reasonable priced, is a product that some folks might buy. I don't want any required 7 day AI package that would just encourage us to overeat and/or overindulge in the alcohol.

Another interesting variable is how this is going to float with the Mexican Nationals. Multiple staff people have told me that they come and spend nothing in the bars and restaurants. Obviously folks like that will never rent if they have to spend those amounts on AI. If the food and beverage quality suffers due to having to lower the standards because it is "all you can consume" for some, those of us willing to buy al a carte are not going to be happy with the product and those sales will drop.

I am really confused how this is a business model that could possibly work.
 

moonlightgraham

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We're just back from a week 21 visit to the Islander and the AI prices quoted above are what we heard from the Royals folks too. They did say the pricing is subject to change but they seemed pretty adament that this was the way they were going.

I have to say it is a horrible idea for all the reasons already mentioned but it may be one that is being forced by the restaurant and bar managers. I've only been coming to the Royals since 2009 but in five visits the restaurants/bars have been pretty desolate places except for some theme nights that draw decent crowds and at happy hour for the bars. I have to think the food and beverage operation has lately been a big money loser and the managers are pushing this change or perhaps threatening to close shop completely which would definitely hurt the resort experience.

I defer to those with much more Royals experience than me, but in reading the financials, the food and beverage operation looks to be completely separate from the timeshare operation and given the slack level of business I've observed the last several years it would seem they are pushing this as a way to force more money and business their way.
 
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