While I agree that LT Transfers does a perfectly good job for the actual transfer, sometimes a broker is the only place you will find exactly what you are looking for. A broker does much more than just arrange the transfer; they can help you search for exactly what you want, and advise you on the what would work best for you.
For example, we know we wanted a fixed week 51 at the Charter Club to go along with our week 52 at The Surf Club. We searched for two years -- ebay, TUG, Facebook and even the on-site RE rep who handles many of the resales (who said those deeds were very rare) without luck. Of course, we were also monitoring a few of the broker sites as well, and when one deed did show up on Judi's site (for a fantastic price -- much lower than similar holiday weeks), we grabbed it. And Judi made her commission -- so what? In our eyes, she deserved it.
Similar situation with the 1BR Plus, fixed ski week at Valdoro we picked up. We got a prime ski week (on a holiday weekend, most years), in the size we wanted, and it was one of the rare 1BR Plus units, which meant our MF/point ratio was much better than most of the Valdoro deeds. Again through Judi, and again at a price that, frankly, I still can't believe and I haven't seen any similar deed offered for anywhere close to what we paid.
Sorry you had a bad experience w/ Judi, but many people have been well served by her and other brokers. And in the case of a newbie, I would highly recommend an experienced, well respected broker.
Kurt