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Has anyone disputed TPU's

sunshine4

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When they first started tpu's I think my max was 27 I have 24 deposited which I did not deposit in the beginning. Now my 2013 year says I only have 22. I am Orange Lake East Village wk 6. I really am questioning now because my kids who own wk 6 Orange Lake west village 2013 is 24. I find it hard to believe west village is higher than east village. If you have disputed, how did you do it. I did question an rci rep and she gave me some BS about maybe there is more availability for 2013. Really? Do they have a crystal ball:annoyed:
 

terry6278

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I disputed tpus when I desposited my 2012 week. The deposit calculator was showing that I should have 24 tpus, but I was only given 21. I called and the first rep told me, after checking with his supervisor, that I was correct and I should have 24 tpus, another department would have to handle the change and it would be completed in 2 business days. :whoopie: I thought, wow that was easy. Boy was I wrong. After 2 business days the change was not made, so I called back. I was again told that I was correct that I should have 24 tpus, but it would take the other department 2 weeks not 2 days to complete the change. After 2 weeks, it still was not changed I called back and was told that the other department was "probably just really busy and hadn't got to it yet." Waited another couple of days, still not done, called back and was told that due to the holiday weekend (labor day) it was probably taking a little longer and to check back next week. Waited until the next week, still not done, called back and asked to speak with supervisor. The rep checked with a supervisor and was told that they will look into it and definately call me back within 48 hours. Guess what? 48 hours goes by, no call. :wall: Called back again and this time demanded to speak to a supervisor who then tries to tell me that I was wrong and all of the previous reps and their supervisors were wrong, and I should only have the 21 tpus not 24. This is after 6 phone calls and repeatedly be told that my tpus would be increased. After going around in circles with him for about half an hour, he just decided to "give" me the 3 tpus as a "courtesy". :eek: So if you think that you are entitled to more tpus, be perpared to be persistent.
 

sunshine4

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WOW That is crazy....But it makes no since that for two yrs worth I had 24 that were not deposited early and now I only get 22 max. I will let you know how it turns out.
 

Margariet

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When they first started tpu's I think my max was 27 I have 24 deposited which I did not deposit in the beginning. Now my 2013 year says I only have 22. I am Orange Lake East Village wk 6. I really am questioning now because my kids who own wk 6 Orange Lake west village 2013 is 24. I find it hard to believe west village is higher than east village. If you have disputed, how did you do it. I did question an rci rep and she gave me some BS about maybe there is more availability for 2013. Really? Do they have a crystal ball:annoyed:

The TPU system is still in a development phase, I guess. Lots of resorts are getting lesser TPU's than before and some are getting more. But there are also resorts where you have to use lesser TPU's than before and for some, like in NYC, you have to use about twice as much TPU's as in the beginning of the system. For instance I had a week of 22 TPU's and I needed 21 to get in a certain resort. Now the week is 19 TPU's but now I need 18 to get into the same resort in the same period. TPU's are no absolute values.
 
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Mel

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WOW That is crazy....But it makes no since that for two yrs worth I had 24 that were not deposited early and now I only get 22 max. I will let you know how it turns out.

Remember that we don't have a full history for the weeks that were already in the system when the TPU when live. But we do know that when you deposited prior to that did reflect what trade power you got - not just how far in advance, but what the supply and demand curves were at that point.

A few years ago I would agree that East Village should be higher demand, but I'm not sure that is so any more. Most if not all of West Village has been upgraded, and East Village while newer, has not seen the latest upgrades. The character of each part of the resort is different too. I personally would prefer to be in West village, closer to the clubhouse, in a golf villa, and farther from River island. I don't care for the multi-story buildings of East Village (also applies to parts of West Village.

The max value for you weeks 6 may max out closer to summer, when demand will rise. Right now, most families are not looking at February vacations for 2013, some don't even know whether their schools will have vacations then (our annual week in February has been cut to a long weekend for 2012). So while you get the full max by depositing 9 months out, it still might be better to wait for full demand - if current demand is 22, but it tops at 30 at the 8 month mark, you won't get the then-current max, but you would get more than 22 TPU.
 

sunshine4

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Melinda,
So are you saying that if I wait till 9 mo out my TPU's may go up? If so I did not know that I thought once you got them they stayed the same till used:shrug: So then I should wait and not deposit yet. Is that what you are saying?
 

Mel

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Up until 9 months out, you will get 100% of the maximum TPU assigned at that time. The trick is that the maximum can fluctuate.

If you wait, you will benefit if the demand goes up - but you also run the risk of the demand decreasing, or the supply increasing substantially (which is why I wouldn't deposit in late Dec/early Jan when everyone else is depositing because they just paid their fees. That is less of a factor at OLCC since you don't have to pay to deposit, but supply in the area will be high so it is still a factor.

I do know that RCI increased the TPU of my OLCC 2011 week by one point twice, but I don't know why that happened. It is possible you could benefit from a point increase if you deposit now, but I don't know for certain - and we don't have enough historical data to say what month is best to deposit yet.

Sorry I can't help more.
 

Margariet

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I wouldn't be surprised if every red week is 22 TPU's with RCI for that resort in 2013. Not that much variety in many resorts and many resorts see lower TPU's for the coming years.
 
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