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  • A few of the most common links here on the forums for newbies and guests!

Guest certificate

rebabowne

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Hello, i created a guest certificate for my HRPP ski week for a friend and now they are not able to attend. Can I change it to another friend? Has anyone done this before
 

tj5654

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You will need to cancel the existing Guest Certificate (fee) and then issue a new Guest Certificate (fee) in whoever's name is going to use the reservation. The only other option is cancel (fee) and points will restore to wherever they came from.
 

ScoopKona

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And this is why I don't tell friends about the timeshare. None of them treat a timeshare reservation with any gravitas.

They have no idea what a pain canceling, changing and similar are. So they treat the week like a booking at hotels-dot-com. "Oh, I'll just cancel! I'm giving them 24 hours notice! No big deal!"

It happened often enough that I treat my Hyatt week like I treat my tools -- never loan them out.
 

Kal

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And this is why I don't tell friends about the timeshare. None of them treat a timeshare reservation with any gravitas.

They have no idea what a pain canceling, changing and similar are. So they treat the week like a booking at hotels-dot-com. "Oh, I'll just cancel! I'm giving them 24 hours notice! No big deal!"

It happened often enough that I treat my Hyatt week like I treat my tools -- never loan them out.
That problem extends to renting the week too. The renter sees it as a hotel. Late cancel can cause loss of CUP points.
 

sjsharkie

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I extend the invitation to friends but I have them prepay for the reservation. Yes, it is a hassle when cancellations come up and having to help them find a replacement reservation, but I'm not out any money or stuck using restricted points. My friends genuinely appreciate the access to the timeshare and have never complained if they lose out on $ because they cancel... they know the restrictions ahead of time.

I do hate how Hyatt nickels and dimes for transactions, including changes to the guest on the cert... but it is what it is.
 

ScoopKona

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I do hate how Hyatt nickels and dimes for transactions, including changes to the guest on the cert... but it is what it is.

The reason the Hyatt system works (while so many others do not) is they have made it very difficult to game the system. Canceling, changing, procrastinating -- all of that comes with negative incentive to do so. That's why we so often get what we want. Forcing people to play by the rules (or lose out) means the system works for anyone willing to jump through those hoops.
 

heathpack

TUG Review Crew: Veteran
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This is the exact reason that I never get the GC until just before travel. There’s zero reason the purchase it ahead of time.
 
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