Good grief, this is what we have come to (making appointments)

[SusanRN]

For some reason this is a frequent problem in the medical industry. I'm guessing it has something to do information security, but who knows.

HIPAA -- considers email not protective of personal health information. A fax is considered secure only if its in a secure location accessible only by those authorized to see the information.

 

[n42]

My full-time job is to help companies integrate AI into their business processes. Recently, a client experienced panic among their employees when staff heard we were working on a new AI project. Employees were fearful that AI would replace them. Now, the team has been asked not to refer to it as an AI project.

AI is still in the early stages and is rapidly improving. Things have not plateaued (yet).

 

[SusanRN]

I always thank Siri. She used to regularly respond to being thanked, and then I guess there was an update and she no longer acknowledged having been thanked. But just in the last two weeks I said “thank you” and got a “my pleasure” response.

Sam Altman says these pleasantries cost millions of dollars annually in increased electricity costs but may be worth it [because of more pleasant interactions, I guess]
Once I read about the costs, I stopped saying thank you -- too much demand for more data centers as it is IMHO.

 

[AnnaS]

Customer service is horrible wether one talks to a human or AI

Alexa does answer me when I say, "thank you". Crazy.

 

[Brett]

My full-time job is to help companies integrate AI into their business processes. Recently, a client experienced panic among their employees when staff heard we were working on a new AI project. Employees were fearful that AI would replace them. Now, the team has been asked not to refer to it as an AI project.

AI is still in the early stages and is rapidly improving. Things have not plateaued (yet).

OK, I'm looking forward to our new AI customer service representatives being better than the previous AI customer service representatives

 

[Talent312]

Alexa does answer me when I say, "Thank you". Crazy.

At least she doesn't say, "Please listen carefully, as my menu options have changed."

.

 

[n42]

OK, I'm looking forward to our new AI customer service representatives being better than the previous AI customer service representatives

Currently, I'm working on a computer-vision project in which AI performs quality control and compliance checks. It might be presented at Google's big conference next year to help demonstrate how businesses are using AI.

Maybe someday I'll create a system to monitor timeshare sales presentations for lies and other unethical behaviors.

 

[AnnaS]

At least she doesn't say, "Please listen carefully, as my menu options have changed."

.

And that is with every call........what? They change menu every day?

 

[DrQ]

I had to utilize urgent care when we were on the road. I logged on to their online site to make a reservation. I was able to get the first reservation of the next day (8:00 AM) and the site confirmed my reservation and told me to arrive 15 minutes early before my appointment. The next morning (it was cold and raining), I arrived at 7:50 to find that the doors did not unlock until 8:00 AM!

This is a simple IT problem, why did they allow me to book the 8:00 AM slot instead of blocking that slot out and start online appointment reservations starting at 8:15 AM?

 

[silentg]

I always thank Siri. She used to regularly respond to being thanked, and then I guess there was an update and she no longer acknowledged having been thanked. But just in the last two weeks I said “thank you” and got a “my pleasure” response.

I thank Siri too.

 

[silentg]

If you are old enough to remember, early days of computers, many people feared they would take over. In some ways that is the fear of AI its being introduced and it’s confusing. Especially when stories are made up. I’m willing to learn just as I learned computers, iPads iPhone smart phone face time zoom meetings virtual Dr visit…..trying to stay current in this technology ever changing world!

 

[Patri]

I just wish stories, pictures etc. floating around are identified as AI generated when they are. People aren’t using critical thinking and believing everything. Brains are going soft!