We are going to Disneyland in a few days and have Genie+ (first experience with Genie+). I see in this thread, and elsewhere, that Genie+ opens at 7:00 am. I chatted with Disney, primarily because the Disneyland app doesn’t reflect that I have Genie+ even though my tickets are linked, and I was told Genie+ doesn’t become active until you are in the park. I questioned the 7:00 am open time for Genie+ and was told that was incorrect. I asked her to verify and she came back to confirm what she told me. She did add that sometimes it may open at 7:30 am for certain rides but that isn’t a guarantee.
I realize that WDW and Disneyland may not be aligned so I wanted to ask what your experience was at Disneyland. Was the Disney rep correct or did I get someone who didn’t know what they were taking about?
We've done both since Genie+, just back from DL.
The rep is correct. In California you can't make your first selection until you scan into the park. This can be before official park opening time - ie we scanned it at 7:35 for 8AM opening and could make a reservation right away.
I found the system much better in CA (maybe just due to more ride capacity per person?) We rode every genie plus ride in both parks in a single day other than incredicoaster/soarin (which my kids don't like) and Indiana Jones (which we rope dropped the next day). We could have easily done those ones standby between if we had wanted to, but chose to take it slower and watch Avengers shows, cavalcade, ride the railroad, back to TS for mid day break, etc.