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Fun with Timeshare Telemarketing Call


TUG Review Crew: Expert
TUG Member
Jun 6, 2005
Reaction score
Marvin, NC (Charlotte)
Resorts Owned
Maui Ocean Club
Waiohai Beach Club
Barony Beach Club
Trust ClubPoints
HGVC at Sea World
Got a call this morning from one of the companies who claim to want to take your timeshare - presumably for an upfront fee. It was National Acquisitions or something like that...

The caller said their records indicated we had previously inquired with them about getting rid of our timeshare with Diamond Resorts. I informed him we had never inquired with his firm or any other firm about giving them our timeshare.

He proceeded to tell me that oh yes we did, because his screen says we inquired a couple of months ago.

I then inform him that we sold our Diamond Kaanapali Beach Club last fall. After a "pregnant pause" on the line, his response was, "You SOLD it?"

"Yes. We sold it for cash," I said.

"That's the first I've ever heard of someone doing that," he said. "You actually got someone to buy it?"

"Yes," I replied. "We brokered it through Timeshare Resales Hawaii and they found a buyer. Sold it for almost $5000."

After another pause, he said, "Wow. Never heard of that happening," and hung up.

It must of flustered him a bit, because about a minute later the phone rings again and it's the same guy starting with the same spiel. I tell him, "I just talked to you a minute ago. Why are you calling again?'

He said he lost his place on his list and apologized for the second call...


TUG Review Crew
TUG Member
Apr 22, 2011
Reaction score
Oakdale, MN
Resorts Owned
DRI: The Point at Poipu, 3 deeded weeks, 1 of which is in The Club.
I got a call from them today, and then a follow up email. Here was their pitch:

Please realize that this is not a sales presentation and there is no pressure. We will identify what it is exactly that you own and show you all the exit strategies for the resort properties. Also if you have paid money to have your timeshare(s) listed for sale or rented we will show you how to possibly recoup those investments if it qualifies. Our Exit Strategy Is 100% Guaranteed and no charge to see the exit strategy. Whether you choose to move forward with the timeshare relief or not, we will shake hands and part as friends. The only difference is if you move forward with disposing of the resort(s) you both will be timeshare free.

I'm not sure how they got my name, phone number, and email unless someone sold it to them. It must be bogus because they guarantee an exit. I know DRI won't let ownership be transferred to an organization, and they require ID to complete the transfer. It sounds like the same lies you'd hear from a timeshare presentation. I let her yammer on for awhile and then told her DRI is taking back ownership for nothing more than the $250 transfer fee. She was polite, but that ended the conversation pretty quick.