• The TUGBBS forums are completely free and open to the public and exist as the absolute best place for owners to get help and advice about their timeshares for more than 29 years!

    Join Tens of Thousands of other Owners just like you here to get any and all Timeshare questions answered!
  • TUG started 30 years ago in October 1993 as a group of regular Timeshare owners just like you!

    Check out our happy birthday post here: Happy Birthday TUG!
  • TUG has a YouTube Channel to produce weekly short informative videos on popular Timeshare topics!

    Come check it out for a chance to win a Free TUG membership (or renewal) just for helping out!

    Read more here
  • TUG has now saved timeshare owners more than $21,000,000 dollars just by finding us in time to rescind a new Timeshare purchase! A truly incredible milestone!

    Read more here: TUG saves owners more than $21 Million dollars
  • Follow the TUG Member Banner as it travels the world on vacation with Timeshare owners! Also sign up to get the banner sent to you so you can submit a photo of your vacation with the banner to share with TUG! Banner Thread
  • Sign up to get the TUG Newsletter for free! 60,000+ subscribers! Latest resort reviews and the most important topics discussed by owners during the week!
  • Our official "end my sales presentation early" T-shirts are available again! Also come with the option for a free membership extension with purchase to offset the cost!

    Read more Here
  • A few of the most common links here on the forums for newbies and guests!

FORUM RULES. READ THIS before posting in this forum!

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Jun 3, 2004
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The sole purpose of this forum is to provide a place to enter comments and questions directly to RCI regarding company policy, rules, procedures, ratings, products and services, etc, and to receive responses to those comments and questions directly from RCI. The RCI representatives participating here will not be able to comment on personal account activity questions. For help with individual issues, you may contact RCI via regular customer service channels at feedback@rci.com (include TUG as part of your subject line) or 1-800-338-7777.

It is intended that the information in this forum will be a valuable reference. To maximize this value, please stay focused and do not add idle chatter to these topics. In order to make information easier to locate later, please do not tack unrelated questions onto existing topics, but rather start a new topic with a descriptive subject line. Discussions ABOUT these topics that are not directed to RCI should be placed in other forums, such as Exchanging.

RCI participates here as a courtesy to TUG and the timesharing community. Let's all behave in a manner that shows we appreciate and value the opportunity they are presenting us to receive answers to our questions. Off-topic, argumentative or abusive posts or posts dealing with personal account issues may be deleted without notice.
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