boaterkathy,
The One-Plus-One program is still active (although the pricing does change - thanks Dani!). Guides may be getting confused by the way One-Plus-One availability is displayed in our system. Since RCI wants to offer as many vacations as are available, the decision was made many months ago to display Extra Vacations availability along with One-Plus-One search results. If no units are available in One-Plus-One, any units that are available in Extra Vacations will display. The correct Extra Vacations pricing is given, but it can be confusing to the Guide when questioned about why the One-Plus-One pricing doesn't apply.
One-Plus-One inventory is much more limited than that in Extra Vacations. For this reason, there may be availability in Extra Vacations that isn't available in One-Plus-One. If you are being told that the One-Plus-One program is not valid, please ask to speak with a supervisor. In the meantime, I'll work on getting a communication out to our Guides about One-Plus-One.