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Fairmont - RCI Switch Nightmare!

wptrefry

TUG Member
Joined
Mar 31, 2012
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Location
Red Deer, Alberta, Canada
If there is anyone out there that could offer some advice. We were "conned" into buying a time share at Fairmont Hot Springs in May of 2009. The sales person sold us week 1 - 18 & 42 - 50, which they call "Prime + Leisure". However, the sales person didn't do the paperwork right and they say we only have week 1 - 18. And because of these dates, and life issues and the rules about not being able to deposit until our yearly maintenance fees are paid. We constantly "lose our weeks" according to Fairmont because they won't honour our other weeks of week 42 - 50... They have been bugging us for the last 2 years to go to a meeting about switching to RCI points.. We finally went to it last weekend and found out they knew about the RCI switch before they sold us our time share but never disclosed this information. Also within 4 weeks of us buying our time share, a lot of the "incentives" they threw in to entice us to buy became null and void because they switched lock stock and barrel to RCI from Interval. And to top it off they want close to $12,000 to switch our weeks to RCI....
Can anyone offer any advice about what I can possibly do to make this situation better or even go away?????:confused:
 

kenie

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Jul 20, 2010
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We purchased from Susan in 2008. Our 1 and only developer week.. :(

we have 2 eoy Prime Golf units and had a Prime leisure which we sold last year. I actually pre-paid the Maintenance fees and gave it away....
I don't know how you use your week, but we never had a problem with our Prime leisure week.
We would pay our M/F and reserve a week for the next year, then we would lock it off and deposit it with Interval and exchange it.

Fairmont trades within II as well as RCI and we've had great success with II.

Do not switch to points.
I'm shocked that they wont honour your weeks 42 to 50 but that shouldn't stop you.
Reserve a good ski week and exchange.

P/M me if you need more info. I might be able to help you out....
 
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