dawsonar802
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- Joined
- Sep 15, 2025
- Messages
- 4
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- Resorts Owned
- Vistana
Hello,
I am reaching out in hopes for some advice here. Last September we went to a presentation at Sheraton and were pitched Vistana. We declined several times, but after being there for close to 3hrs with our daughter and the sale pitch getting sweeter and sweeter, we ended up purchasing. Shortly after purchasing my wife had some health problems and had to leave her job. We are not able to use the timeshare and to be honest it is so confusing on how to even do anything with it. We felt like there were quite a few lies on what we would be able to do with the points as well. We tried exit services but since there is a loan they will not help.
Out of frustration back in May we found Wesley Financial and again were not going to go through with using them, but they made some great points on if we keep paying the service fees and they go up 5% a year we will have paid an outrageous amount. We are now awaiting next steps from them, but it was a cost of $8k. If they cannot cancel for us, then it can be refunded, but so far we are not happy with their services. They would not tell us one way or the other but we need to decide on if we keep paying on the loan and maintenance fees or stop paying. They would only say that not paying it has helped get a cancellation, it I assume it will hurt our great credit.
Can anyone share any advice? What happens if we get a refund from Wesley and then pay off the Vistana loan? Can it be sold at that point to recoup the loan payoff or is it worthless? Thanks in advance.
Andrew
I am reaching out in hopes for some advice here. Last September we went to a presentation at Sheraton and were pitched Vistana. We declined several times, but after being there for close to 3hrs with our daughter and the sale pitch getting sweeter and sweeter, we ended up purchasing. Shortly after purchasing my wife had some health problems and had to leave her job. We are not able to use the timeshare and to be honest it is so confusing on how to even do anything with it. We felt like there were quite a few lies on what we would be able to do with the points as well. We tried exit services but since there is a loan they will not help.
Out of frustration back in May we found Wesley Financial and again were not going to go through with using them, but they made some great points on if we keep paying the service fees and they go up 5% a year we will have paid an outrageous amount. We are now awaiting next steps from them, but it was a cost of $8k. If they cannot cancel for us, then it can be refunded, but so far we are not happy with their services. They would not tell us one way or the other but we need to decide on if we keep paying on the loan and maintenance fees or stop paying. They would only say that not paying it has helped get a cancellation, it I assume it will hurt our great credit.
Can anyone share any advice? What happens if we get a refund from Wesley and then pay off the Vistana loan? Can it be sold at that point to recoup the loan payoff or is it worthless? Thanks in advance.
Andrew