Eplus any good or too late

[Gemini Chica]

If you Google "Interval International Customer Relations", the phone number comes up too.
It's just much faster/easier than via TUG. Just trying to get you where you needed to be.

The point is I had already rang both owner services and II customer services but thought what this person referred to was some “magical” customer relations that I didn’t know about


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[TXTortoise]

Customer Relations at Interval can do a few things the basic rep can't. Whether they can accommodate your needs obviously depends on the circumstances. In my case, they found me a week significantly beyond my last ePlus deadline trade.

 

[Gemini Chica]

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[Gemini Chica]

Customer Relations at Interval can do a few things the basic rep can't. Whether they can accommodate your needs obviously depends on the circumstances. In my case, they found me a week significantly beyond my last ePlus deadline trade.

TXTortoise sorry to be dim, but is it a different number than the standard Interval number? Do I specifically ask for a Customer Relations?


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[Dean]

TXTortoise sorry to be dim, but is it a different number than the standard Interval number? Do I specifically ask for a Customer Relations?


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I don't think you can call them directly. In the past I've had to call, wait for a rep then convince them I needed to get to the higher level. If you're working with a specific person they can give you a number to call them directly, at least they could a few years ago.

 

[Gemini Chica]

I don't think you can call them directly. In the past I've had to call, wait for a rep then convince them I needed to get to the higher level. If you're working with a specific person they can give you a number to call them directly, at least they could a few years ago.

Perfect this is the info I needed! Thank you!



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[TXTortoise]

Sorry, what Dean said. Just have to escalate.
But might try this one...

(800) 229-3559 x6600

 

[Old Hickory]

Customer Relations at Interval can do a few things the basic rep can't. Whether they can accommodate your needs obviously depends on the circumstances. In my case, they found me a week significantly beyond my last ePlus deadline trade.

Do tell us how you made this happen.

 

[samara64]

use e-plus first 3 times. If it does not work, you can always cancel after the third re-trade and get a replacement week. This was exactly my situation. NCV was my last e-plus.

 

[Old Hickory]

Marriott has updated their change/cancellation policy. Let's see how fast II does the same.

 

[dioxide45]

Marriott has updated their change/cancellation policy. Let's see how fast II does the same.

Marriott or Marriott Vacation Club?

 

[Dean]

Marriott has updated their change/cancellation policy. Let's see how fast II does the same.

I saw an email from Marriott Intl and Steve's comments on holding account flexibility, is there more information related to this matter that's available?