DVD II Group, LLC d/b/a Options Travel Vacation Warehouse LLC. 24624 Interstate 45 N Ste 220 Spring, TX 773

[pottsiepa]

Has anyone ever purchased a timeshare through this company?

 

[tschwa2]

You are trying to buy from them or are the offering to sell/market yours? Is your timeshare in Mexico?

 

[pottsiepa]

I am trying to buy from them. No the timeshare is in Florida.

 

[rjwehr]

It looks like their name changed from Leisure Getaways Inc to Options Travel. (see BBB reference below) Although the Leisure Getaways address is different on the BBB website, it's less than a mile from the address you listed for Options Travel. When I do a Google search for Options Travel, some of the Google reviews also refer to Leisure Getaways.

Google Reviews here:

Google Search

BBB Complaints here:

Leisure Getaways Inc. | Complaints | Better Business Bureau® Profile

View customer complaints of Leisure Getaways Inc., BBB helps resolve disputes with the services or products a business provides.

www.bbb.org

Complaint Type: Problems with Product/Service
Status: Unanswered
03/11/2020

I purchased a points system time share March 14 2019, with the promise to getting me out of my santa fe time share, I paid $ 1,500 on 3/14/2019 and 2,560 on 8/56/2019 for leisure getaways inc. as of this day they have not gotten me out of the timeshare, I have been calling every number that they gave me since December 2019, and no one has return my call, the customer service number says the that name has been changed to Options Travel and its a recording, they also debit my credit card in November 2019 for 150.00 Annual membership dues. Please help me.

 

[pottsiepa]

Thanks I did see that. I checked their feedback on eBay and it seemed good within the past year but wanted to see if anyone had any personal experiences with them. I have not signed a purchase agreement with them yet.

 

[louisianab]

Thanks I did see that. I checked their feedback on eBay and it seemed good within the past year but wanted to see if anyone had any personal experiences with them. I have not signed a purchase agreement with them yet.

I purchased a resale week from them via ebay for $1 at the end of April/beginning of May. Documentation went through the end of May and it was complete last week. I dealt with Clement Swan and had no issues.

 

[VW-TIMESHARE]

You are trying to buy from them or are the offering to sell/market yours? Is your timeshare in Mexico?

I think you actually purchased a Mountainside Villas from us at Vacation Warehouse Tracey. Thanks for the business!!

 

[VW-TIMESHARE]

I purchased a resale week from them via ebay for $1 at the end of April/beginning of May. Documentation went through the end of May and it was complete last week. I dealt with Clement Swan and had no issues.

Much Appreciate the love and shout out!! Reach out anytime if you are looking to expand your portfolio. Cheers!

 

[VW-TIMESHARE]

I would like to Clarify that we are NOT Leisure Getaways and are not affiliated with them in any way, shape, or form.
DVD Group (Options Travel & Vacation Warehouse) purchased the companies assets (not liabilities to be clear) through a company buy out back in Nov. of 2019.
Just want to clarify this for all intents and purposes. Cheers!

 

[mcsteve]

I would like to Clarify that we are NOT Leisure Getaways and are not affiliated with them in any way, shape, or form.
DVD Group (Options Travel & Vacation Warehouse) purchased the companies assets (not liabilities to be clear) through a company buy out back in Nov. of 2019.
Just want to clarify this for all intents and purposes. Cheers!

So for “full transparency”, since DVD Group now owns all of the company’s assets and operations, excluding the liabilities, who are the principles of DVD Group and is there any former relationship between them and LG? Was the current management of DVD Group involved in any way with the former LG operation? Just curious.

 

[ChicagoDave]

So for “full transparency”, since DVD Group now owns all of the company’s assets and operations, excluding the liabilities, who are the principles of DVD Group and is there any former relationship between them and LG? Was the current management of DVD Group involved in any way with the former LG operation? Just curious.

Great question - I’m also curious about the answer.

 

[Sparkycpm]

Has anyone had experience with them exiting their timeshares? They want me to pay $3000 to exit Spinnaker Blue Water (paid off) and Palmera Vacation Club with 11 K balance. I can no longer use and no one to pass on to - any suggestions for exit. They tell me fees are for the lawyers working the settlement part of the sale.

 

[dioxide45]

Has anyone had experience with them exiting their timeshares? They want me to pay $3000 to exit Spinnaker Blue Water (paid off) and Palmera Vacation Club with 11 K balance. I can no longer use and no one to pass on to - any suggestions for exit. They tell me fees are for the lawyers working the settlement part of the sale.

Have you tried calling Spinnaker to see if they will take a deedback? Meaning you give them back the timeshare? If it works, that is free or close to it. Cheaper than $3K. As for the Palmera, they can't erase a timeshare loan. They may just tell you to stop paying and then Palmera forecloses or cancels your membership. They say they got you your exit, YAY! Guess what, you can do that yourself for FREE!

Don't fall for the timeshare exit scams.

 

[RX8]

Has anyone had experience with them exiting their timeshares? They want me to pay $3000 to exit Spinnaker Blue Water (paid off) and Palmera Vacation Club with 11 K balance. I can no longer use and no one to pass on to - any suggestions for exit. They tell me fees are for the lawyers working the settlement part of the sale.

You will get the same result if you light a match to your $3,000.

Are you thinking of using an exit company?

Don't do it! New exit companies keep popping up all the time. There is no regulation so anyone, even criminals, can call themselves an exit company and begin soliciting for money. They all start off the same - glitzy website, no complaints on the web, big promises, some companies with glowing...

tugbbs.com

 

[RX8]

So for “full transparency”, since DVD Group now owns all of the company’s assets and operations, excluding the liabilities, who are the principles of DVD Group and is there any former relationship between them and LG? Was the current management of DVD Group involved in any way with the former LG operation? Just curious.

You never got your answer. Now we know why.

According to DnB, Brett Grabner is a managing member of DVD II Group, LLC (click the tab Contacts in the link below). Brett Grabner was also associated with Leisure Getaways according to the BBB (he is listed as Director of Customer Care under business details/contact information).

https://www.dnb.com/business-directory/company-profiles.dvd_ii_group_llc.490968029c97b245f4b2537dfeb6dbc0.html

Leisure Getaways Inc. | BBB Business Profile | Better Business Bureau

Not BBB Accredited. Vacation Timeshare in Spring, TX. See BBB rating, reviews, complaints, and more.

www.bbb.org