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Does this sound right? Wyndham Resale taking 3-4 months for closing

T

Trinity524

TUG Member
Joined
Jan 29, 2011
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Location
San Antonio, TX
Hello All!

Thank you in advance for your assistance.

I bought a timeshare through ebay on Thursday night. Friday night I paid for it. I was instructed that the Closing company will contact me around Wednesday or Thursday. I am aware that this is probably due to the 5 day rescission period. The Timeshare selling company stated we should get the recorded deed in 3-4 months? We are new to this, so I was a little shocked. Does this sound right to everyone? When a further inquired he said the closing company would be able to make reservations prior to this if I needed them.

Please let me know if this sounds right!

Thank you
:wave:
 
Really figure on 5-6 months before you can book reservations with your online account. If it happens faster, be happy.
 
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The Timeshare selling company stated we should get the recorded deed in 3-4 months?
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no this doesn't sound right, either the rep mis-spoke or you misunderstood. First thing the TS company will do is send your new deed to be recorded at the county (often done online), once the company receives your recorded deed, they will send you and the resort a copy. Now this is usually where the long wait will occur, waiting for the resort to recognize you as the new owner. So no it won't take 3-4 months to record your deed, but it will probably take that amount of time for the whole transfer process to be completed.
 
Thank you both so much!

I have worked in the mortgage 1st loan business, and I know if can take quite a while for a county to record something, but I have a feeling the guy didn't have a clue. I appreciate the help. Should I get something in the mail when Wyndham recognizes me as the new owner? I suppose I will get the bill from Wyndam for maintenance fees directly when it's all set up. Is this correct?

TIA
 
Trinity524 said:
Thank you both so much!

I have worked in the mortgage 1st loan business, and I know if can take quite a while for a county to record something, but I have a feeling the guy didn't have a clue. I appreciate the help. Should I get something in the mail when Wyndham recognizes me as the new owner? I suppose I will get the bill from Wyndam for maintenance fees directly when it's all set up. Is this correct?

TIA
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yes you'll get the newly recorded deed mailed to you by your TS company, and then the notification of new ownership mailed to you by wyndham.
 
I can give you a pretty accurate timeline for our purchase (so far -- we're not completely done yet).

We purchased via eBay on July 19, and closed on July 29 (the realtor and closing company are located in Washington state). Closing was never a problem, and the new deed was sent to Wyndham that same day.

We expected a 2-3 month delay following the closing. When we didn't hear anything by the end of October, I called Wyndham. I was told that there had been an error in the deed (which was true, and not Wyndham's fault) and that the corrected deed had been received by Wyndham on October 18.

I waited until mid-December, hearing nothing, and then called Wyndham owner services again. I was told that our Wyndham account had been established on Dec 2, and that a package of information should be in the mail to me.

I called back on December 29 to check on the info package, this time speaking with the reservations folks. The reservations agent was able to give me complete information on my account (including both credit pooled points and 2010 points I didn't know existed). I was able to "deposit" most of the 2010 points into RCI, although I did not yet have an RCI account. She also confirmed to me that the information packet should have been sent on Dec 2, but she requested another mailing for me.

For the first time, the reservations agent told me establishment of the RCI account was not automatic and I had to request an RCI account. She transfered me to owner services for that.

Owner services requested the RCI account for me (STILL don't have it!), confirmed that the RCI deposit was properly accounted for, and gave me a completely different story on the owner information package. She told me that there is NO owner information package sent to resale buyers and that all the previous info on that subject I'd been given by several other Wyndham reps was incorrect. I guess she's right, because we never have received even one scrap of paper from Wyndham. (all of our contact info is correct and has been re-checked multiple times)

Our Wyndham account is set up, I can access the member online stuff, I've made a reservation successfully, but we're still waiting for RCI (which, from everything I've been told, is RCI's slowness -- not Wyndham's). I was originally told it would take two weeks (from Dec 29), but I've now been told twice to wait "at least" two more weeks and then recheck.
 
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I'll add that my experience was very similar to JimMIA's. We purchased three contracts between mid-September and mid-October. They each took about a month to initially record the deed with the county, and the first two took 6-8 weeks to get set up within Wyndham. The third had a deed error - I received the corrected deed about 2 weeks ago and I'm still waiting for Wyndham to process it.

For the first contract that was processed, we did get a letter from Wyndham in about mid-December. I think it included our member number, points balance, and balance due. There were also two forms to be sent back to Wyndham - one to set up a direct pay for MFs, and one to establish an RCI account. I set up our payments online so didn't use that form, and sent back the RCI form right away. Then, I called about a week ago to check on the status of our RCI account, and it seems that nothing ever came of the form I sent back. So, owner services just initiated the RCI account, and I'm still waiting.
 
Trinity524 said:
Hello All!

Thank you in advance for your assistance.

I bought a timeshare through ebay on Thursday night. Friday night I paid for it. I was instructed that the Closing company will contact me around Wednesday or Thursday. I am aware that this is probably due to the 5 day rescission period. The Timeshare selling company stated we should get the recorded deed in 3-4 months? We are new to this, so I was a little shocked. Does this sound right to everyone? When a further inquired he said the closing company would be able to make reservations prior to this if I needed them.

Please let me know if this sounds right!

Thank you
:wave:
Click to expand...

Unfortunately with Wyndham, on purpose or not, they will find reasons to drag out a purchase for 4-8 months! Our original purchase was from an owner who told his RETAIL purchase took nearly 6 months to be fully complete (and another 2 years to have CORRECT information recorded) and he warned us of 4-6 months easily for resale. HA! I wish! It took nearly 8 months to get our deed but over 8 YEARS (yes years) to get the final trace of the previous owner properly excised from our records. For 7+ years our annual fees came in two letters - one with our proper information (week 1) and the other with everything correct EXCEPT the name - Week 2. We got so used to it that we'd joke abut it as each and every "owners update" promised to correct it "ASAP" but, of course, it never happened. We finally got serious about it in 2007 and it took over a year to actually get the proper name on the account. We enjoyed about three years with it right & then we sold. Guess what? The old, incorrect information somehow resurfaced and our new deed to the new owner got rejected & had to be corrected! Total time - 6 months and counting! Hopefully it is all correct now but I'll actually believe it when I see the billing in the new name and not before.

Wyndham back office /financial is a terrible group to deal with and the new billing rules are only making it worse. Makes me feel less anguish parting with what had been one of our favorite systems to use. That part they have right - but it was becoming too costly, too many unfavorable rule changes and recently an easy rental so thats how we're going forward in the new world order. Still think Wyndham as a system is one of the best values in all of timeshare at resale prices. But you have to learn it and use it carefully just like all timeshares to get the value out.
 
speed up wyndham

I just bought Wyndham 300k points, Palm-aire, Pompano Beach, fl. Had immediate contact with closing company, etc. hope it goes better than these posts. sounds like the problem is with wyndham rather than the closing companys though.

Has anyone lost the first year points because of the delays? could be a problem with purchases late in the year?

Can anything be done to have wyndham speed up the process, ie frequent calls, emails, etc.

Costs included the payment of 1/2 half of 2011 Maint. fee, wonder if Wyndham would speed the process if you told them you would not pay any more mainten fee until xfer was complete?
 
lkstan said:
... wonder if Wyndham would speed the process if you told them you would not pay any more mainten fee until xfer was complete?
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:rofl: :hysterical: :rofl: :hysterical: :rofl:

You will learn ....:ignore: If anything that will only make sure you go to the bottom of the "to do" list. You had better hope that the MF for 2009 & 2010 were paid for ==> once your name is on that deed, you inherit all the unpaid bills.
 
Wyndham holds all the cards

lkstan said:
I just bought Wyndham 300k points, Palm-aire, Pompano Beach, fl. Had immediate contact with closing company, etc. hope it goes better than these posts. sounds like the problem is with wyndham rather than the closing companys though.
Click to expand...

Yes, the problem is all Wyndhams.

lkstan said:
Has anyone lost the first year points because of the delays? could be a problem with purchases late in the year?
Click to expand...

Yes. Best to have any reservations needed made by the current owner as they transfer with the deed. That way you get the use no matter how long it may take Wyndham to complete it.


lkstan said:
Can anything be done to have wyndham speed up the process, ie frequent calls, emails, etc.
Click to expand...

Nope. Tried them all and got nowhere.

lkstan said:
Costs included the payment of 1/2 half of 2011 Maint. fee, wonder if Wyndham would speed the process if you told them you would not pay any more mainten fee until xfer was complete?
Click to expand...

They don't care. They just add outrageously high fees even if the real problem of delay is theirs & , since they are the management and hold all control, you are helpless to "force" them to do anything like removing a fee. You have to go in knowing Wyndham financial is in total control and you live with that or sell - no other real options. Overall the system is so good of a value at resale that you can afford to overlook the hassles. When it isn't anymore you sell.
 
When I bought in 2008, the whole process (from date of purchase on ebay to date of finally booking my first reservation) took 5 months. If I didn't call all the time (mainly to Wyndham), it probably would have taken even longer.

Bottom line: you need to make youself a pest because Wyndham hates resale owners. It is really ironic because the resale market saves Wyndham. Without us, many angry retail buyers would simply stop paying their maintenece fees and give up their timeshares. We provide a needed secondary market of willing buyers who pay ongoing maintanence fees that support the entire system. Nonetheless, Wyndham still treats us like second class owners. It is really stupid on their part.
 
My experience with Wyndham was just the opposite. I had 3 different resale purchases from mid September thru October and they all were on my account by December 31, 2010. I also bought a 4th contract in late November. I am waiting for those points to be added to my account by the end of February. Just have to wait and see.

Gordon
 
I purchased resale in mid October. I recieved the deed just 2 weeks ago. Who knows when I might see something from Wyndham?? I am not holding my breath. It will probably be months from now....
 
I just heard from the closing agent today. She was preparing the title to be sent to be recorded. I asked her about the length of time and was told she would be sending the info to Volusia County tomorrow. It takes about 30 days to get it back, depending on how busy they are. Volusia doesn't have as many records as lets say Orlando or Vegas, but she still said 30 days. Then she sends me and Wyndham a copy to be moved over. Said it's about 60 days from there. I will keep everyone updated on the progress. Where are your home resorts if you bought resale?
 
Purchased mine mid Sept- Smokey Mtns- resale- had my finalized paperwork about 3rd week of Dec- was able to make my bookings and pool points before my year start- Overall, not too bad- pretty much what I expected - however, friends have purchased resale at same time and have yet to receive their finalized paperwork.

Go figure:rolleyes:
 
We purchased a deed from Smoky Mountains and one from Grand Desert. Our closing company said those 2 counties now have electronic deed filing so it is only like 3 - 7 day turn around with the county but then you still have to wait the 6-10 weeks with Wyndham before the deed shows up on your account.

Jason
 
pretty decent Turn around

I bought on Dec 22nd. I received the deed about 3 weeks ago. Checked yesterday and the account is active in Wyndham. I think that is a quick deal. Actually expected longer. But, like most, the times are very inconsistent.
 
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I purchased 2 contracts in mid October 2010 through eBay. Both used different closing companies. Each company took only a month to get a copy of the recorded deed. I received my first contract from Wyndham on 1/4. I created an online account that night and made a reservation immediately. The second contract appeared on my Wyndham account on 1/20. I made a reservation using those points as well...and borrowed some 2012 points.

My experience has been nothing but good.
 
Arnie said:
I bought on Dec 22nd. I received the deed about 3 weeks ago. Checked yesterday and the account is active in Wyndham. I think that is a quick deal. Actually expected longer. But, like most, the times are very inconsistent.
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WOW! 6 weeks? Now that's the fastest turnaround I've ever seen.
 
Duh, I just called Volusia County (we are soon to be owners at Ocean Walk) and they said you can just walk in or mail only.
 
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