Don't know if this is OT or not.
I recently had to go to Urgent Care for a wound on my hand which had difficulty clotting and then reopened on Day 2. Also needed a tetanus shot.
I called my PCP first. She said I should go to Urgent Care because her (group) practice doesn't stock tetanus shots any more, nor do they do stitches.
I hate Urgent Care. The waits are long (no appointments), and I feel the care is substandard.
I was seen by a physician's assistant, who is the only practitioner there. He looked at the wound, which had stopped bleeding finally, and then left, wrote some notes, and sent in a medical assistant to put ointment on it, three steri-strips and a bandage. She then gave me a tetanus shot.
They billed my insurance $200. for an outpatient visit, $100. for debride of skin/tissue, and $95. for the tetanus shot ($50. for the medicine and $45. for administering the shot, two separate items).
Office visit had a $106. write off, and after Medicare and secondary ins paid I owe $2.85. The shot write off was $35.66 total, and my share was $2.96.
BUT HERE IS WHERE IT GETS INTERESTING...Medicare paid nothing for the debriding of skin/tissue. My secondary stated that since it wasn't an item Medicare paid for, they wouldn't either, and that I had no liability. The Urgent Care billed me $59.18 after a write of anyway.
There was no debriding done, it was a false charge to begin with!!! I called their billing people, and they tossed it around for awhile, even after I told them that A--such a treatment had not been done, and B--my insurance said I wasn't liable for payment anyway.
I told the biller I wasn't going to pay, they needed to investigate. I called back yesterday (since she hadn't called back) and she said she "just found out" the bill was in error and I owed nothing.
I know it wasn't a lot of money, but it was fraud plain and simple, and I wasn't going to pay it. You have to keep after your medical bills.
Isn't it amazing how much they inflate the bills compared to what they'll accept to settle them?
Fern