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Do VIP owners 'have' to attend presentations?

K

Kamos

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Hi all...just found this site as I was perusing the web. My mother in law has been a Wyndham owner for 19 years, my hubby is on the papers with her. We do a Disney/Universal trip every 2 years with her, this year we'll be at Bonnet Creek finally! for the first time (We're usually at Cypress Palms). Here's my question...she always gets suckered into the '90 minute' presentations to try to sell her more points. Of course that takes all morning..and my hubby always has to go along as he's the numbers guy. Ruins most of that day if we're all waiting on them. I believe she's at the Silver VIP level. Anyway, does she HAVE to attend any presentation? She is horrible at saying no...most likely what ended her up at owner in the first place! (But..she does make pretty good use of her ownership) If she does not have to attend these meetings then I want to know before our trip so I can intervene to stop her from saying yes! Thanks all!
 
Maybe she and your husband like to attend. Maybe make a deal with them to set their cell phone clock to the minimum time required to get the gift then leave.
 
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It is not mandatory to attend any sales presentation. The staff at the concierge/pass desk rec'd a bonus for every person they get to attend a sales presentation/owners update.
Learn to say "No" and walk away.:shrug::mad:
 
Kamos said:
Hi all...just found this site as I was perusing the web. My mother in law has been a Wyndham owner for 19 years, my hubby is on the papers with her. We do a Disney/Universal trip every 2 years with her, this year we'll be at Bonnet Creek finally! for the first time (We're usually at Cypress Palms). Here's my question...she always gets suckered into the '90 minute' presentations to try to sell her more points. Of course that takes all morning..and my hubby always has to go along as he's the numbers guy. Ruins most of that day if we're all waiting on them. I believe she's at the Silver VIP level. Anyway, does she HAVE to attend any presentation? She is horrible at saying no...most likely what ended her up at owner in the first place! (But..she does make pretty good use of her ownership) If she does not have to attend these meetings then I want to know before our trip so I can intervene to stop her from saying yes! Thanks all!
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I'm betting that with very little effort, you'll be able to find a way to wile away the time at Bonnet Creek.
 
Go directly to your unit. Have your hubby tell his mom "let's go to our unit, get everyone settled first and I will come back later to get the parking pass." He can tell them no we don't have time this trip.

If your MIL likes getting the gift card for attending and would be unhappy to pass that up then tell your husband to keep his eye on his watch or the time on his cell phone and when it has been 90 minutes tell the sales person to wrap it up as he needs to get back to his family. Tell him to make sure that neither he nor his mom get drawn into conversation with the sales person. The more the sales person can get them to talk means they are likely to be a good opportunity for sales person to make a sale which just draws out the whole thing. As OP have posted in other threads, don't be drawn into conversation with them, give yes/no answers, nothing more. And most especially make sure she understands that anything they tell her that makes her concerned about her ownership is going to be a lie.

You can just not bother with getting the parking pass as no one checks for them anyhow. Or stop back in the evening when the parking pass people are gone and the front desk will give you one.
 
Yes!!! You must attend for the sales weasels to sell you more points.
 
dgalati said:
Yes!!! You must attend for the sales weasels to sell you more points.
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Too funny! But kind of sad too because some owners have been led to believe by the parking pass/sales people that they actually must attend. Because you know you might miss out on the opportunity to save your ownership that is in danger of becoming worthless or some other b.s.
 
dgalati said:
Yes!!! You must attend for the sales weasels to sell you more points.
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Yep - that's how she moved up to Silver VIP, but she claims she doesn't want to put more $ into it right now.
Jan M. said:
Too funny! But kind of sad too because some owners have been led to believe by the parking pass/sales people that they actually must attend. Because you know you might miss out on the opportunity to save your ownership that is in danger of becoming worthless or some other b.s.
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Exactly! That's how my mother in law is...she thinks she has to do these to keep her ownership. Time to change that lol! And keeping her from answering the room phone also! ;)
 
No owner in any system is ever under any obligation to attend a sales presentation / "update". Period.
In the case of Wyndham and / or Westgate, a root canal might be a more enjoyable (and less time consuming) alternative. :)
 
theo said:
No owner in any system is ever under any obligation to attend a sales presentation / "update". Period.
In the case of Wyndham and / or Westgate, a root canal might be a more enjoyable (and less time consuming) alternative. :)
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I feel, I would enjoy a root canal over attending a presentation with Westgate.:shrug:
 
FreeIn2010 said:
Unplug ALL the phones in the unit... plug one in if/when you want to use it.
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That is what we do!

We used to go to the presentations and actually learned stuff but those days are long gone. The last few times we went 6-7 years ago we ended up so upset, even the following day, by the blatant lies and manipulation that we said our peace of mind and being able to enjoy our vacation time were far more valuable to us than anything they were offering.
 
On the other hand -
I often go to the presentations if they meet my conditions -
1 - at least $100 on a amex visa or cash (no coupons, tickets, etc)
2 - I can go alone. I list my wife as a kid when I check in so they let me go alone. She HATES the presentations.
3 - I can go at an early hour when everyone else is asleep.
I just went to a Wyndham one last week in Williamsburg. Same old lies as they have used for last 10 years.
It took 80 minutes. Perverse fun arguing with the sales guy. I told him his quotes were 10:1 high.
 
Were they selling Club Wyndham Access or Williamsburg ones?
 
Avislo said:
Were they selling Club Wyndham Access or Williamsburg ones?
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In December we were at Desert Blue update and our sales lady pushed Desert Blue points. Recommended Desert Blue over CWA.
I’m not sure what was recommended to other owners.
 
Avislo said:
Were they selling Club Wyndham Access or Williamsburg ones?
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In Williamsburg they were not offering CWA and not Williamsburg either. He told me that much.
Since I was at the 80 minute mark, I simply got up and left when he went back to get a quote.
They guaranteed me 60 minutes max. Not my fault he talked so much.:D
They had already gifted me when I checked in.
 
You are NEVER required to attend a sales call, if you stay on points. If you book a promo for cash you are often REQUIRED to attend a presentation.
 
steve_solo said:
In Williamsburg they were not offering CWA and not Williamsburg either. He told me that much.
Since I was at the 80 minute mark, I simply got up and left when he went back to get a quote.
They guaranteed me 60 minutes max. Not my fault he talked so much.:D
They had already gifted me when I checked in.
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Thanks for the information.
 
steve_solo said:
On the other hand -
I often go to the presentations if they meet my conditions -
1 - at least $100 on a amex visa or cash (no coupons, tickets, etc)
2 - I can go alone. I list my wife as a kid when I check in so they let me go alone. She HATES the presentations.
3 - I can go at an early hour when everyone else is asleep.
I just went to a Wyndham one last week in Williamsburg. Same old lies as they have used for last 10 years.
It took 80 minutes. Perverse fun arguing with the sales guy. I told him his quotes were 10:1 high.
Click to expand...


I have similar requirements. My only modification is to number 1 when I am at national harbor. There I will accept free parking for the 7 days I am there as that comes to more than $100 and is a fee I would otherwise have to pay.
 
I recently checked into Ocean Walk, and kept refusing to agree to attend an update. After much pushing, he tried to tell me that he was going to have to put a note in my file that I was refusing to attend one of the two required owners updates out of the four we are allowed to attend every year. I told him that we are never required to attend any of them. He tried to tell me that he was just trying to be helpful and keep me informed. I told him that I had better ways to stay informed. Why do they keep being so aggressively nasty and lie. It seems like their sole job is to try to do everything possible to ruin your vacation, or at least get it off to a bad start since it puts me in a foul mood to have to deal with this crap every time I check in!
 
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