Disney no longer charges resort fees for exchanges?

[iftravel]

 

[CrazyPanda]

I would assume it’s because the system is currently borked. I’m sure they are still charging.

 

[TheHolleys87]

I believe they’re still charging, too. DVC members who exchange out via II still do not have to pay the $95 exchange fee.

 

[dioxide45]

The fee still applies. II just doesn’t have it configured correctly to show it upfront. They got themselves in a little over their heads on this one.

 

[Dean]

It's also collected by the resort not II.

 

[gobble]

I was charged a month ago at check in at OKW on an RCI exchange.

 

[iftravel]

I wonder if one could show this at check in and see if either side would honor it.

 

[bizaro86]

I wonder if one could show this at check in and see if either side would honor it.

I have a guess...

 

[bnoble]

I wonder if one could show this at check in and see if either side would honor it.

Not if the text of the confirmation includes it, and I am certain it does.

 

[bnoble]

It is disclosed on the resort information page:

A resort services fee is required prior to check-in.

 

[iftravel]

It is disclosed on the resort information page:

A resort services fee is required prior to check-in.

Yes a resort fee is required but it’s zero as it’s written in plane English I believe. Anywhere else mentions a specific dollar number?

 

[dioxide45]

It's also collected by the resort not II.

True, but the intent of the upfront disclosed pricing by II is to display all costs that could be charged to the member with the exchange. Doesn't matter if II collects it or the resort. It is supposed to include the exchnage fee, resort fees, upgrade fees, or any other fees. II just doesn't have a good handle on it all yet.

 

[bnoble]

I am 100% sure that (a) II will fix it and (b) inform any guests who obtained a confirmation of the error. If you want to try it, be my guest, but I've got better things to do.

 

[dioxide45]

Yes a resort fee is required but it’s zero as it’s written in plane English I believe. Anywhere else mentions a specific dollar number?

I don't think there are any DVC weeks out there right now or if there are I can't see them. One would have to go through the booking flow to see if the fee is still disclosed on other pages as it was in the past.

 

[sponger76]

I don't think there are any DVC weeks out there right now or if there are I can't see them. One would have to go through the booking flow to see if the fee is still disclosed on other pages as it was in the past.

Just went through the whole process up until entering payment information. No $190 fee shown anywhere, including the usual fee advisement area where it used to be shown. II needs to fix this quick or they're going to have a big mess to deal with.

 

[Hindsite]

Just went through the whole process up until entering payment information. No $190 fee shown anywhere, including the usual fee advisement area where it used to be shown. II needs to fix this quick or they're going to have a big mess to deal with.

This isn't a DVC specific issue, there are data errors and inconsistencies all across the system. Imaging how cheesed off resorts are that their displayed fees include taxes, but the resort next door doesn't, so it makes them look more expensive when they aren't actually. Then there's how the Aruba resorts will be irritated that their resorts show Taxes but many in Hawaii don't.

Clearly its a bit more than a quick fix, as its been this way since Saturday.

 

[sponger76]

This isn't a DVC specific issue, there are data errors and inconsistencies all across the system. Imaging how cheesed off resorts are that their displayed fees include taxes, but the resort next door doesn't, so it makes them look more expensive when they aren't actually. Then there's how the Aruba resorts will be irritated that their resorts show Taxes but many in Hawaii don't.

Clearly its a bit more than a quick fix, as its been this way since Saturday.

I think they'd be better off just reversing the "update" until they can test it and ensure it works properly before re-implementing it. Good concept but piss-poor execution.

 

[Great3]

It's obviously a mistake on II's part. DVC still have the $190 fee... As shown, it shows up the $249 exchange fee + $190 Resort fee for SSR, but not for OKW (Exchange fee only).

I definitely wouldn't book OKW based on this mistake from II, and argue at the OKW front desk that there shouldn't be a $190 resort fee at checkout. I am pretty such DVC Front desk will just laugh at you and say take it up with II. Good luck with it!!!

In the mean time, just book Disney and enjoy if that's that's the goal!!! Enjoy your vacation!!!

Great3

 

[Hindsite]

I think they'd be better off just reversing the "update" until they can test it and ensure it works properly before re-implementing it. Good concept but piss-poor execution.

It is surprising that they haven't rolled back as the bugs are so diverse as well as data defects.

Hopefully they are checking what they really need to do for regulatory compliance rather than just mucking about trying to boil the ocean. Its quite possible that there are different requirements depending on the jurisdiction that the member or resort are located in. There are for other things, but taxes are a whole nightmare more complex and best avoided if possible.

 

[bnoble]

Looks like OKW has been fixed (this is searching against a deposit with a request in place, so the exchange fee is already paid.)

 

[sponger76]

Looks like OKW has been fixed (this is searching against a deposit with a request in place, so the exchange fee is already paid.)

View attachment 124584

Yep, just re-checked the same way I did before and the resort fee is there for me as well now.

 

[bartpennington]

Just went through the whole process up until entering payment information. No $190 fee shown anywhere, including the usual fee advisement area where it used to be shown. II needs to fix this quick or they're going to have a big mess to deal with.

View attachment 124578
View attachment 124579

Thanks for your screen caps @sponger76. I am new to II and interested in trading into dvc. Looks like you use points vs full weeks for trading? If so, does this increase your trading power?

 

[sponger76]

Thanks for your screen caps @sponger76. I am new to II and interested in trading into dvc. Looks like you use points vs full weeks for trading? If so, does this increase your trading power?

I have had weeks in the past, currently just points though I am considering picking up other weeks again sometime.

Points don't have a trading power per se, but they will see anything available, subject to applicable preference periods such as Marriott-to-Marriott, etc.. Unlike the unknown exact trade power of a week you deposit and wondering if it'll be enough to pull what you want, you just either have enough points based on the unit size and TDI of the available exchange or you don't. That's not to say that points are necessarily superior. It is quite often more expensive MF-wise compared to weeks, and there is no option to lock-off to get two exchanges for the price of one deposit, and also no option to use less points and then pay an upgrade fee to a larger unit.

 

[Dean]

Thanks for your screen caps @sponger76. I am new to II and interested in trading into dvc. Looks like you use points vs full weeks for trading? If so, does this increase your trading power?

As sponger76 noted, if it's there and not otherwise restricted, you will see it. You'll just pay more points. AT 60 days or under in some cases you might see a discount with some systems. The advantage of using weeks is the ability to upgrade the size or time. Add to that any internal trading preferences such as as with MVC.

 

[bartpennington]

I have had weeks in the past, currently just points though I am considering picking up other weeks again sometime.

Points don't have a trading power per se, but they will see anything available, subject to applicable preference periods such as Marriott-to-Marriott, etc.. Unlike the unknown exact trade power of a week you deposit and wondering if it'll be enough to pull what you want, you just either have enough points based on the unit size and TDI of the available exchange or you don't. That's not to say that points are necessarily superior. It is quite often more expensive MF-wise compared to weeks, and there is no option to lock-off to get two exchanges for the price of one deposit, and also no option to use less points and then pay an upgrade fee to a larger unit.

Thanks for the detailed explanation. I presume the use of points allow for partial week stays?