We have not had much success with Platinum Exchange in the past 3 years. Currently, we have an active search request that was submitted for Minnesota/Wisconsin since Oct. 2013. From our past experiences with RCI and Dial An Exchange, we did not anticipate that it would be difficult to get a second consecutive Minnesota week from Platinum Interchange. Our Platinum Interchange deposit is going to expire this year. We want to use our expiring deposit for the active search we have with Platinum Interchange. To our amazement, Platinum Interchange has been unable to find anything for 9 months. After several months of waiting and hand wringing, finally the exchange counselor consented to let us place a special request last month to try to find some resorts in the Minnesota/Wisconsin area. Today she informed us, "It looks like this area can only be acquired through RCI.", and asked us to search for other locations.
We are very disappointed and anxious at this point. We feel Platinum Interchange should have communicated to us much earlier in the process that it was highly unlikely they would be able to successfully fulfill our request. We already have confirmed a Minnesota week via Dial An Exchange. Our original plan was to combine the Platinum Interchange week with our existing Dial an Exchange week for a two consecutive week vacation. Not only has Platinum Interchange's failure screwed up our vacation plans (we cannot take 2 consecutive weeks vacation), but also we are left with very little exchange options (The Platinum Interchange Away list has very low inventory before our week expires). Please help!
We are very disappointed and anxious at this point. We feel Platinum Interchange should have communicated to us much earlier in the process that it was highly unlikely they would be able to successfully fulfill our request. We already have confirmed a Minnesota week via Dial An Exchange. Our original plan was to combine the Platinum Interchange week with our existing Dial an Exchange week for a two consecutive week vacation. Not only has Platinum Interchange's failure screwed up our vacation plans (we cannot take 2 consecutive weeks vacation), but also we are left with very little exchange options (The Platinum Interchange Away list has very low inventory before our week expires). Please help!