My experience booking my 2 two-bedroom OF Napili villas has been an entirely different story. Out of the 5 times I have booked ( I own EOYO), only once have I gotten my first choice in a single attempt. That includes me calling in at both the 13 & 12 month windows, as I have had to try at the 12 month release when I couldn't book at 13 months.
I was shooting for January or February weeks, and didn't really care too much about which check-in day, with only a slight preference for Fri or Sat. And each year I was calling in at the moment the phones opened on the actual release date. This has been a painful learning experience for me, and one that actually brought me to TUGS in the first place. I've never had such issues booking with my DVC ownership, even when trying to secure low inventory rooms like 3 bedroom grand villas.
This year, I got up in the wee hours HST (on vacation on our EOYE Island View Napili), to call in at the 13 month release 9am EST. Got right to an agent and neither week I wanted was available. So I got up before 4am AGAIN the next Monday to try for the next week's release date. Same story. Nothing. I wanted both villas for the same week, but would have taken just one if it was available. Had to lock off both units and book my guest rooms arriving the day before both my 1 bedroom villas. Crazy, but that was ALL there was, and for this trip, I really had to have either Prez Week or the week preceding or following. Just called last Thursday on the 12 month release date to try and align my reservations to no avail initially, but thanks to a very guest service oriented agent, we were able to secure all 4 units checking in on Sunday of the same weekend! Fri or Sat c/i would have been better but hey, I'll take it!