• Welcome to the FREE TUGBBS forums! The absolute best place for owners to get help and advice about their timeshares for more than 31 years!

    Join Tens of Thousands of other owners just like you here to get any and all Timeshare questions answered 24 hours a day!
  • TUG started 32 years ago in October 1993 as a group of regular Timeshare owners just like you!

    Read about our 32st anniversary: Happy 32st Birthday TUG!
  • TUG has a YouTube Channel to produce weekly short informative videos on popular Timeshare topics!

    All subscribers auto-entered to win all free TUG membership giveaways!

    Visit TUG on Youtube!
  • TUG has now saved timeshare owners more than $24,000,000 dollars just by finding us in time to rescind a new Timeshare purchase! A truly incredible milestone!

    Read more here: TUG saves owners more than $24 Million dollars
  • Sign up to get the TUG Newsletter for free!

    Tens of thousands of subscribing owners! A weekly recap of the best Timeshare resort reviews and the most popular topics discussed by owners!
  • Our official "end my sales presentation early" T-shirts are available again! Also come with the option for a free membership extension with purchase to offset the cost!

    All T-shirt options here!
  • A few of the most common links here on the forums for newbies and guests!

Did we get an honest salesperson, or was he telling untruths?

I take tours to scout for "friendshare" :)

Even if I might not be interested in buying, Marriott makes it worth my efforts to bring others to them who will.

Welcome to TUG! :)

BTW, we also own (developer) multiple NCV's...

Pat

Pat,

The method to the madness is amazing. My wife would have my head if I leaned over and said here is my friendshare card in case you buy...

Some are truly masters when it comes to getting points! Bravo! Bravo!! Jim
 
Be careful about tape recording conversations. Some states require 2 party consent, some don't. Safest thing to do is probably advise the recorded parties that you are taping and get everyone's consent on tape...

Well, that would be boring LOL...

Exit gift, please...

jimbo said:
The method to the madness is amazing. My wife would have my head if I leaned over and said here is my friendshare card in case you buy...

My wife never knows. I market our NCV renters and my business colleagues. Two seperate renters have bought a total of 3 NCV intervals so far. Believe it or not, there have been one or two Tug'ers involved ;) :D

Pat
 
Last edited:
Pisces311 (odd that your birthday may be the same as mine, perhaps, 3/11?), I have been exchanging with II for 27 years now and am pretty knowledgeable, owning 8 weeks with Interval at the current time.

This guy told us THREE times, two additional times when I told him to clarify.

He said he takes a studio or one bedroom, exchanges it for a two bedroom at St. Kitts (that was on his screen as his owned week, I believe), then he searches II himself and trades the St. Kitts for something else. That is an outright lie, guys. This guy did LIE, he absolutely did tell me a story that isn't true. Pisces311, are you saying I must have misunderstood because he couldn't have lied because he is a Marriott salesperson?

The lockout thing, I don't know what he was getting at with his claims because he wasn't talking about the 50,000 points for financing through them and the additional 20,000 for the Visa card at that time. He was talking about the points for the week, but he was saying, keep the week. Rick thinks he was trying to say to lock it out and use half of the lockout each year, but he kept saying we would get the points every year.

I did believe the Disney salesperson, but I have never believed the others, from any of the other companies (though I haven't toured Hyatt).

[The Marriott salesperson] told some small lies that don't matter to me at all.
 
Last edited by a moderator:
You admitted your husband didn't think he said the same thing as you did so one wonders what the other side of the story is, thats all. Its easy to trash someone when they cannot defend themselves.



Pisces311 (odd that your birthday may be the same as mine, perhaps, 3/11?), I have been exchanging with II for 27 years now and am pretty knowledgeable, owning 8 weeks with Interval at the current time.

This guy told us THREE times, two additional times when I told him to clarify.

He said he takes a studio or one bedroom, exchanges it for a two bedroom at St. Kitts (that was on his screen as his owned week, I believe), then he searches II himself and trades the St. Kitts for something else. That is an outright lie, guys. This guy did LIE, he absolutely did tell me a story that isn't true. Pisces311, are you saying I must have misunderstood because he couldn't have lied because he is a Marriott salesperson?

The lockout thing, I don't know what he was getting at with his claims because he wasn't talking about the 50,000 points for financing through them and the additional 20,000 for the Visa card at that time. He was talking about the points for the week, but he was saying, keep the week. Rick thinks he was trying to say to lock it out and use half of the lockout each year, but he kept saying we would get the points every year.

I did believe the Disney salesperson, but I have never believed the others, from any of the other companies (though I haven't toured Hyatt).

[The Marriott salesperson] told some small lies that don't matter to me at all.
 
Last edited by a moderator:
In my moderator role....

Please do not post names of Marriott employees in this thread. Our consistent practice has been to try to respect Marriott's requests to avoid using specific names, no matter whether the reason for posting a name is for praise or criticism.
 
I didn't know that we couldn't post the names. Sorry about that, Dave M.:)

Rick and I are very clear between the two of us, even the three of us, as our son was sitting there too, and he did talk about the trading ability of a Marriott, some sort of privilege as a Marriott owner. Very strange. I am going to write a letter to the powers that be.

I really have only been to 3 Marriott tours, and the first one at Branson, the guy decided not to hardsell us at all and literally let us go after a very short briefing. He didn't even talk about points. We have no idea why he spent so little time, as we had questions. The second time was here in Orlando, but we didn't buy then because I couldn't see any point in owning Orlando and couldn't see past the Orlando thing. I realize that our last salesperson could sell us on any resort, which didn't sink in before, but I am not going to buy anything without seeing it.

Our son is very interested in Marriott, but he is completely confused because his understanding of Interval and the way it works is amazingly different from the way the guy described it. Our son has used our account to make exchanges because he owns all of our timeshares along with us.
 
Pseudonyms O.K. ?

Please do not post names of Marriott employees
What about made-up fake names?

E.g., . . .

Alonso Fleuwz

Miramanda Feketekuty

Aloisius G. Smythe

E.W. Rektor McGuire

Flo Dye

Perkins V. Nasbie​

. . . etc.

-- Alan Cole, McLean (Fairfax County), Virginia, USA.​

 
I am wondering (but not protecting anyone) if most people in the T/S sales world have an extra 'in' to all resorts...

I remember speaking to a rep at RCI telling me how much she enjoyed a resort in the II system only (she didn't own an II T/S). I remember a Mar sales person on HHI telling me they were able to travel to many places (RCI/II hotel groups/ships/air) because they were in the 'travel industry'

There are a few specific sites open only to people with codes that are able to use hotel reservation systems....and the RCI and II systems....and pricing can be better than the getaways or extra vacations...maybe nearly free.

Perhaps the sales person is able to show the list of places he has stayed on his particular sign in area of Interval? He probably just messed up a bit and got his places via travel & not exchanges wrong. Could happen to anyone who needs to feed the kids

( PS-Distracted as usual (ADD+H) I just noticed on Werners site that L' Original Alfredos' is closed.....Gee...who needs Epcot now?)
 
Pisces311 (odd that your birthday may be the same as mine, perhaps, 3/11?), I have been exchanging with II for 27 years now and am pretty knowledgeable, owning 8 weeks with Interval at the current time.

This guy told us THREE times, two additional times when I told him to clarify.

He said he takes a studio or one bedroom, exchanges it for a two bedroom at St. Kitts (that was on his screen as his owned week, I believe), then he searches II himself and trades the St. Kitts for something else. That is an outright lie, guys. This guy did LIE, he absolutely did tell me a story that isn't true. Pisces311, are you saying I must have misunderstood because he couldn't have lied because he is a Marriott salesperson?

The lockout thing, I don't know what he was getting at with his claims because he wasn't talking about the 50,000 points for financing through them and the additional 20,000 for the Visa card at that time. He was talking about the points for the week, but he was saying, keep the week. Rick thinks he was trying to say to lock it out and use half of the lockout each year, but he kept saying we would get the points every year.

I did believe the Disney salesperson, but I have never believed the others, from any of the other companies (though I haven't toured Hyatt).

[The Marriott salesperson] told some small lies that don't matter to me at all.
yes.
My birthday is March 11th. Anyhow, i would forget about your expereince, and look forward to your next vacation. life is to short!
i look at some of your replys and it seems like some of you are on this ALL day every day. Good you you! :)
 
yes.
My birthday is March 11th. Anyhow, i would forget about your expereince, and look forward to your next vacation. life is to short!
i look at some of your replys and it seems like some of you are on this ALL day every day. Good you you! :)
another thing. When we took our last tour in Newport Villas, the sales rep showed us pictures of the places he had been to, backed up with his interval account.
I was not going to argue with him as he had taken 7 vacations with his family that year and i believed everything he told me. they were paying me $200 do do the tour. we did purchase another week tough and never look back

one thing i really like about owning with Marriott is the representative you have does become your assigend rep. They really keep in close contact with their owners for updates, new projects, postcards, and feeling like being part of their family. for my husband and my anniversary, our rep sent us flowers to the Aruba Surf Club where we stayed with a great message when we checked in at the resort.
I don't know of ANY other timeshares out there that someone would do the above.
I bought a new car 12 months ago and never even recieved a thank you card, and the car cost me $73,600

any comments on Disney vacation Club? is it better than Marriott?
 
Last edited:
You're assuming that Marriott actually cares that this guy is lying to potential buyers. From what I've seen, they (as would most other developers) could care less as long as this guy is closing on a lot of sales. I just assume that everything they tell me is a lie unless proven otherwise. Good thing is you get the last laugh when you get your $175 and walk out.
That is not my experience. I dealt with a salesperson at the central site once. I didn't know it was a Marriott person because they had listed as a resale at Ocean Pointe, he did still say it was a resale but the price was exactly the same as the retail would have been for that unit. He gave a number of untruths, most we've all seen posted or heard ourselves. Things like you can't call the II Marriott desk, can't make reservations directly with Marriott, etc but that since he worked for Marriott he could work it out. I was dealing with another rep there at the time just coincidentally and he never should have pursued the sale possibility as it's their rule, or at least etiquitte, to not step on each others toes in this manner. There were so many issues that I contacted corporate who was very interested so to speak. I heard back from the other rep that it was "handled" and that she was pleased. While she didn't elaborate, and shouldn't have, I got the destinct impression that they did care. Of course it could have been the breech of coworker protocol but it didn't seem so.
 
I am wondering (but not protecting anyone) if most people in the T/S sales world have an extra 'in' to all resorts...

I remember speaking to a rep at RCI telling me how much she enjoyed a resort in the II system only (she didn't own an II T/S). I remember a Mar sales person on HHI telling me they were able to travel to many places (RCI/II hotel groups/ships/air) because they were in the 'travel industry'

There are a few specific sites open only to people with codes that are able to use hotel reservation systems....and the RCI and II systems....and pricing can be better than the getaways or extra vacations...maybe nearly free.

Perhaps the sales person is able to show the list of places he has stayed on his particular sign in area of Interval? He probably just messed up a bit and got his places via travel & not exchanges wrong. Could happen to anyone who needs to feed the kids
I can tell you for certain that in the past certain II members, sales people and resort execs were given special access and hand picked trades with II, I've seen it myself on a number of occassions. One specific example I'm aware of is with a nice resort where II only got an average of about 5-6 deposits a year, one of the II higher ups simply waited till the next deposit for that resort and gave it to a Marriott employee even though they didn't have an ongoing request in formally. In addtion I know that even TUG members have gotten cozy with II reps and gotten special treatment. I suspect the computer matching did away with much of this and have had info from II and from some more knowledgeable sales people with Marriott and others that are c/w my impression.
 
This salesperson at Marriott Horizons had very new information for us that we were amazed to hear:

He said we could lockoff a unit every year and get the 110,000 Marriott points as well, every year. This is different from anything I have ever heard before.

He also said you can take a studio or lockoff, then exchange into a two bedroom that only has two bedrooms, like St. Kitts, then you can use that unit to exchange into something harder to get, like a two bedroom on Maui.

So he is saying we can use a week we got in exchange through II, then we can use the exchanged week to get ANOTHER exchange.

Are these things true? I caught him in a few little lies, but these two things he said just didn't sound right.

This is supposedly the top salesperson in Marriott. So I AM SURE you guys know him. ;)
I would hope for his sake that this is not the person most of us know. Given your level of knowledge it's unlikely these were simply misunderstandings. There may be a few half truths in your information as he may have been referring to retrades which can be a valuable tool though not as described unless you wanted St. Kitts. It is possible to trade the lockoff for a larger unit at times. It's also possible the reference to points was related to either the points incentives or the first years usage. Still, all in all it sounds like a crock.
 
yes.
My birthday is March 11th. Anyhow, i would forget about your expereince, and look forward to your next vacation. life is to short!
i look at some of your replys and it seems like some of you are on this ALL day every day. Good you you! :)

Sure I will forget it, but I will write a letter in the meantime. We don't like being treated as fools, which is what this guy was doing, when he lied to us. When it doesn't work, then he can say we misunderstood, but when you are working with people that have been exchanging for 27 years, a salesperson ought to be careful with the claims he is making.

If someone buys a Marriott week and tries to do what he suggested he could do with an exchange of an exchange, it would come back to Marriott as a complaint eventually anyway. And perhaps it already has, so my writing a letter may be just the nugget of information they need to either fire him or get him to stop telling lies to make a sale. I see it as a service to future and past customers of his.

By the way, he used to sell Disney and was very negative on that product. I think Disney sells itself. I wish I could afford a purchase of about 400 points. :) Marriott almost sells itself.
 
I would hope for his sake that this is not the person most of us know. Given your level of knowledge it's unlikely these were simply misunderstandings. There may be a few half truths in your information as he may have been referring to retrades which can be a valuable tool though not as described unless you wanted St. Kitts. It is possible to trade the lockoff for a larger unit at times. It's also possible the reference to points was related to either the points incentives or the first years usage. Still, all in all it sounds like a crock.

Thanks, Dean! I do know a little bit more about timeshare than most people here, although I am not a Marriott owner, I do know a lie about Interval when I hear it.
 
It is not.
I know it didn't sound like his approach but wondered if the OP was dropping hints with the wording and wink vs but must have been more questioning their credentials as the top person.
So I AM SURE you guys know him.
Given that you seem to know for sure that suggests to me that you either heard from that person and/or had the same question I did and asked.
 
The person that Cindy met with is apparently a top (or "the" top) Horizons salesperson, but not even close to the top for all of Marriott. My understanding is that honor goes to a long-time salesperson in Hilton Head.
 
Dean, I was saying that if he is the top salesperson, surely TUGgers would already know who he is. :)

He sold way over a million bucks last year and has a plaque. I sold almost that in real estate last year, but my pay wasn't very good. :hysterical: I think he makes more than my average per $1,000. ;)

I told my son that at $20K per sale for Platinum ownership, $1 Million in sales is only 50 weeks sold a year. He probably meets with 15-25 people per week. So he only sells one to two of those people per week.
 
Dean, I was saying that if he is the top salesperson, surely TUGgers would already know who he is. :)

He sold way over a million bucks last year and has a plaque. I sold almost that in real estate last year, but my pay wasn't very good. :hysterical: I think he makes more than my average per $1,000. ;)

I told my son that at $20K per sale for Platinum ownership, $1 Million in sales is only 50 weeks sold a year. He probably meets with 15-25 people per week. So he only sells one to two of those people per week.

I bet you don't have his charge back rate however. (recissions)
 
Clarifying further, he is definitely nowhere close to Marriott's top.

There is publicly available info to support that the top salesperson has sold somewhere in the vicinity of $40 million of MVCI timeshares, including more than $5 million (!!!) in a single recent year. One of Marriott's 2007 press releases refers to the award he won as "Best Sales Person in America" (not just best at Marriott).
 
Thanks for the tip Dave.

I wonder what Mr. Salesman says that makes him out pace the Marriott sales average by 400%+?

Charles
 
Is he possibly an honest salesman? Would be nice to think so. He must be doing something right to hit $5M in 1 year!
 
lets see, 1 million in houses is about 4 houses ( could be only 2) which is one house every 12 weeks. I like his stats better

Dean, I was saying that if he is the top salesperson, surely TUGgers would already know who he is. :)

He sold way over a million bucks last year and has a plaque. I sold almost that in real estate last year, but my pay wasn't very good. :hysterical: I think he makes more than my average per $1,000. ;)

I told my son that at $20K per sale for Platinum ownership, $1 Million in sales is only 50 weeks sold a year. He probably meets with 15-25 people per week. So he only sells one to two of those people per week.
 
I bet you don't have his charge back rate however. (recissions)

Definitely not. :)

I feel sorry for the people who don't know better than to buy from him, thinking he is being honest.

I don't understand the animosity here from a few people toward me because I am relating my experience. :rolleyes:
 
Top