Rickeyracer
TUG Member
- Joined
- Jun 24, 2017
- Messages
- 18
- Reaction score
- 3
- Resorts Owned
- Diamond/ isle of bali
Hello, been a timeshare owner for over 30 years and have enjoyed many great vacations. I own 2 2 bedroom units at Liki Tike in Kissimmee and usually exchange as i have been the tour guide for many years for all the parks and have had enough. Last year i deposited my weeks with Diamond and was told i could give them to Intervale when i wanted within a I think it was a 2 year time period. I have never done this as i usually just do a deposit to interval. Well i called nd asked for both weeks or points ( another fiasco) to be deposited for the year 2022. I quess i didn’t really understand the time frame and was told i could only use them in a 2 month window with interval. Ok, fine deposit to intervale. The nuckleheads put in the weeks for 2023 ( i have not paid for these yet so how could i deposit them ). This went on for 1 month, many calls talking to people that don’t have a clue, asking to speak to a supervisor or manager and they would not put me in touch with one. What rights do i have as a time share holde have ? Who can help ? No one as i see it. Now they said the 2022 weeks were deposited , wait 3 day before calling. I called Intervale and 1 week has a problem. Who ever deposited my week also put in a 1 bedroom ( not mine ) and it has already been taken. I don’t know the behind scene procesure. Now they have to write to CSM and explain this, that was done over 1 month ago and now i get the same response from another phone jockey who has worked for Diamond 1 year. No one will call me and if i call they just pass me off to another who is cluless. These weeks in 2022 are paid and I don’t anyone a dime. Any suggestions would be great, seems like as owners we have no rights and no one to help. Getting really angry.
thanks
Rickey
thanks
Rickey