Anyone know Diamonds reservation cancellation policy for a deeded week? Can the dates be changed if another unit is available? Do they charge a fee for cancelling? I'm unable to contact Diamond res.
Last edited:
-
TUG started 32 years ago in October 1993 as a group of regular Timeshare owners just like you!
Read about our 32nd anniversary: Happy 32nd Birthday TUG! -
TUG has a YouTube Channel to produce weekly short informative videos on popular Timeshare topics!
All subscribers auto-entered to win all free TUG membership giveaways!
Visit TUG on Youtube! -
TUG has now saved timeshare owners more than $24,000,000 dollars just by finding us in time to rescind a new Timeshare purchase! A truly incredible milestone!
Read more here: TUG saves owners more than $24 Million dollars -
Wish you could meet up with other TUG members? Well look no further as this annual event has been going on for years in Orlando! How to Attend the TUG January Get-Together!
-
Now through the end of the year you can join or renew your TUG membership at the lowest price ever offered! Learn More!
-
Sign up to get the TUG Newsletter for free!
Tens of thousands of subscribing owners! A weekly recap of the best Timeshare resort reviews and the most popular topics discussed by owners! -
Our official "end my sales presentation early" T-shirts are available again! Also come with the option for a free membership extension with purchase to offset the cost!
All T-shirt options here!
Diamond cancellation policy
- Thread starter dag2
- Start date
- Joined
- Jul 8, 2012
- Messages
- 1,558
- Reaction score
- 1,648
- Location
- Living Aloha in Kaneohe, HI
- Resorts Owned
- Marriott G. Château
HVC Sedona Summit
VVR The Colonies
For deeded weeks: no charge to change home week reservation; if it's through DeX, the there's a cancellation fee and you have to pay all exchange/upgrade fees again.
Don't know about points.
Don't know about points.
My enquiry is in regards to a deeded week. Thanks for replying.
- Joined
- Apr 22, 2011
- Messages
- 5,278
- Reaction score
- 5,037
- Location
- Oakdale, MN
- Resorts Owned
- HVC: The Point at Poipu, 3 deeded weeks, 1 is in The Club.
If you still want to use a deeded week in the same year, you have to cancel and rebook more than 30 days ahead of your checkin date. You can easily rebook online, but strangely, you have to call them to cancel. We had reservations in Feb 2020 and had to call them to cancel and were able to rebook in Aug 2020. We got ocean view instead of ocean front, but we were happy to be there. Here's the contact info for deeded week owners.
Phone: 1.800.463.7256 (toll free) or 1.407.226.9500 (international)
E-mail: OwnerServices@diamondresorts.com
BTW, if you can't rebook in the same year at your property, you can deposit it in DEX and book another property in the same year or in a future year. There is a fee when you use DEX ($150?), but it is also easy to use online to see what might be available.
Phone: 1.800.463.7256 (toll free) or 1.407.226.9500 (international)
E-mail: OwnerServices@diamondresorts.com
BTW, if you can't rebook in the same year at your property, you can deposit it in DEX and book another property in the same year or in a future year. There is a fee when you use DEX ($150?), but it is also easy to use online to see what might be available.
Should the OP, be asking what is Hilton cancelation policy ?
- Joined
- Apr 14, 2018
- Messages
- 4,499
- Reaction score
- 4,190
- Location
- The Land of Ice and Snow
- Resorts Owned
- HGVC: The Flamingo, The Boulevard
The 2 systems are still separate. Most DRI policies are still in effect and, except for a rumor here and there, there has been little to suggest how they will be changed. Hopefully, we all will know more on April 1st.
- Joined
- Dec 19, 2008
- Messages
- 16,469
- Reaction score
- 5,024
- Location
- Maryland
- Resorts Owned
- A few in S and VA, a single resort in NC, MD, PA, and UT, plus Jamaica and the Bahamas
Is it a fixed week or a float week? Has it been converted to points- it would still be a deeded week. What resort? Diamond has consumed several resorts and resort systems so the rules aren't universal. Not all deeded weeks are the same.