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Credit Card Rental Car Insurance (split from airport screamer thread)

Amex

We went to a bowl game during a Christmas week in SFO at Giants Stadium.
Luckily my husband asked at the last minute which CC we should use and we put on AMEX due to our premium insurance and I had to be the primary renter because only I had brought the card.
Had several smash and grab of bags/valubles of 5-6 cars in out parking lot.

AMEX was the Primary insurance for the AUTO, so paid for the window, but not for the BELONGINGS they were secondary--that had to go through the HOME OWNERS insurance.
The AMEX only covered the $500 deductible that the HOME OWNERS had that we were responsible for. The bag stolen had my computer and several other electronics, some were gifts, so I had no receipts. I had to produce several receipts for AMEX to cover the deductible, so I ended up finding receipts for several accessories and the bag itself which I had bought on Amazon in my account history to total up to $350 of the lost belongings. Did not get the full deductible back.

We had contacted our primary AUTO insurance, we had 100% coverage for windows and they would have covered, but ended up not paying anything due the AMEX was Primary.

Oh and I might add we had to drive around 2 days with a busted out back/side window since that week that had no other cars for us to exchange, and we couldn't get the window fixed ourselves, everything had to go through the insurances and they needs claim numbers before anything would be done.
 
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I'm guessing you mean AT&T Park in San Francisco? Unfortunately, leaving valuables unattended in a car in a large city is an invitation to get robbed.

Sent from my BNTV400 using Tapatalk
 
Yes

Unfortunately it took them 2-3 hours to even find us a car that fit 6 people when we had reserved well in advance due to the week that it fell it.
Other companies were all out of cars as well.
And then we didn't have time to visit our timeshare first which was at the Worldmark in Windsor, so too far to drive and unload as we had planned.
Was just glad they hadn't taken my husband's cpap machine that cost even more.
Don't think I'll travel by plane to a big city like that during that week again.
Lessons learned.
 
On the Big Island of Hawaii. Some %#@$% scraped the side of our rental car and left no note. :( This rental is on dh's Chase United card.

It looks like his card might include CDW. Sure hope so.
 
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Unfortunately it took them 2-3 hours to even find us a car that fit 6 people when we had reserved well in advance due to the week that it fell it.
Other companies were all out of cars as well.
And then we didn't have time to visit our timeshare first which was at the Worldmark in Windsor, so too far to drive and unload as we had planned.
Was just glad they hadn't taken my husband's cpap machine that cost even more.
Don't think I'll travel by plane to a big city like that during that week again.
Lessons learned.

When you made this plan, were you aware that is is 84 miles from SFO to Windsor and with Bay Area traffic it could easily be 4 hours round trip?
 
When you made this plan, were you aware that is is 84 miles from SFO to Windsor and with Bay Area traffic it could easily be 4 hours round trip?

84 miles is just a little over an hour around these parts...
 
84 miles is just a little over an hour around these parts...

That's pretty much my point - this route isn't in Ohio. ;) It's a long way to go to drop luggage off.
 
When a cc says it provides secondary coverage, does it mean it will pay for the deductible (the first $X where the auto insurance policy does not cover)?
 
When a cc says it provides secondary coverage, does it mean it will pay for the deductible (the first $X where the auto insurance policy does not cover)?

Yes and No. The cc should have a section on what they actually cover. If you can't find the info in writing I would assume no. You could call and get a verbal but I think its better to see this in the terms and conditions area in writing.

Bill
 
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