Costco online, app HELP!!, please :)

[TheHolleys87]

Actually, I would say at least 80% of the time that I go through the self-scan line at Costco, an employee is there and just scans all of my items w/ their hand scanner without taking them out of the cart. Easy peasy. Maybe I'm just lucky?

Kurt

On Sunday at the self checkout in our Costco, an employee scanned every item, and that seemed to be the situation at every self checkout station. I thought it defeated the purpose of self checkout. At least they did let us keep them in our cart, but we only had three items, so it was easy to be sure they didn’t miss any.

 

[WorldT]

I go to Costco almost every week. It is closer than Sam's to me. Before, the employees will scan everything for you in the self checkout lane. ( self checkout...). These days they only scan the heavy items. And then tell you to take out the rest and scan it normally and drop it on the sensor to the left. No hand scanners for customers. They will only scan everything for you if it is a very slow day like this afternoon.

 

[joestein]

I just read an article earlier today on Yahoo that Walmart was making all office workers go back to Bentonville AL where their corporate headquarters is. They have a choice; move or be laid off. Apparently, the head of shopper technology, which the article mentioned as her being behind some of the self-checkout tech at Sams Club, is refusing to move. She is expected to be let go.

Maybe Costco should grab her and make her in charge of shopper technology.