CLOSED: Thread Dedicated to the Upcoming/Anticipated Integration of Vistana & Marriott Ownerships (Marriott Link + Vistana Discussion)

[pathways25]

I am still not able to log in. After I enter my login credentials, the browser sits there for awhile, then I get the "We're sorry" page. I am not able to access any of the password protected areas of vistana.com including the villa finder. Is anyone else having this problem?

 

[remowidget]

...

I am still not able to log in. After I enter my login credentials, the browser sits there for awhile, then I get the "We're sorry" page. I am not able to access any of the password protected areas of vistana.com including the villa finder. Is anyone else having this problem?

Try deleting your history and cookies.

 

[VacationForever]

marriottvacationclub.com is down again when you try to login.

update: it is up again.

update: it is down again.

update: it is up again.

The system is very unstable at the moment.

 

[sharr7]

I was chatting with the manager of the sales team about the roll out date when we made our appointment and also the website being down on 8/1, and he told me that he had received an envelope yesterday from management with instructions to "Open on August 2nd".

Any way to find out what was in the envelope now? haha

 

[pathways25]

I've spent an hour on the phone with Vistana (so far). Apparently my account is the only one in this condition as they are able to access the accounts of other users, but not mine. They have to file a ticket with IT and I have no ETA for how long my account will be inaccessible.

 

[kozykritter]

Mine will not display my upcoming reservation. It has a message saying they can't load my ownership vacations and please try again later. It's been this way since the system came back online last night. Just have one Vistana reservation out there and it is via an Explorer package for SBP (from 2019!) so perhaps that is the challenged part of this, if no one else is experiencing the same issue.

 

[echino]

One of my resale voluntary weeks now shows VSN:YES and the number of StarOptions (but no StarOptions actually available), but my other weeks at the same resort still show VSN:NO.

 

[jabberwocky]

If they are starting to enroll voluntary resale weeks in VSN with this update we may want to keep it under the radar. Just sayin’.

 

[jabberwocky]

The only change I have noticed is my SVR Cascades unit now shows as being a fixed week 51, rather than being fixed-float as before.

 

[VacationForever]

The only change I have noticed is my SVR Cascades unit now shows as being a fixed week 51, rather than being fixed-float as before.

Click on "what I own", it should still show "floating" under villa label.

 

[Eric B]

If they are starting to enroll voluntary resale weeks in VSN with this update we may want to keep it under the radar. Just sayin’.

Roger that; I don't think that's what happened to mine because they still show up as weeks on the balances page. I think @echino has the same thing on his based on the "no StarOptions actually available" comment.

Mine will not display my upcoming reservation. It has a message saying they can't load my ownership vacations and please try again later. It's been this way since the system came back online last night. Just have one Vistana reservation out there and it is via an Explorer package for SBP (from 2019!) so perhaps that is the challenged part of this, if no one else is experiencing the same issue.

Did it show up before? When I did one earlier this year it was never listed in my Vistana account.

 

[jabberwocky]

Click on "what I own", it should still show "floating" under villa label.

Yes. It shows as a floating unit number (which is correct) But I don’t think the week number showed as being fixed week 51 previously?

 

[VacationForever]

Yes. It shows as a floating unit number (which is correct) But I don’t think the week number showed as being fixed week 51 previously?

That change took place several months ago on the What I own.

 

[jabberwocky]

That change took place several months ago on the What I own.

Okay. - I haven’t looked at it for a long time. Thanks for clarifying.

 

[kozykritter]

Roger that; I don't think that's what happened to mine because they still show up as weeks on the balances page. I think @echino has the same thing on his based on the "no StarOptions actually available" comment.



Did it show up before? When I did one earlier this year it was never listed in my Vistana account.

Now that you mention it, my Explorer reservation logically wouldn't show up in Vistana, of course. Duh!. Still shows in Bonvoy. Please disregard ;-P

 

[kozykritter]

One thing I noticed last night is I could see my StarOption balance all the way out to 2025. Could you always see the current year and 3 years out? My brain tells me that it was a shorter period before but it's been wrong many times.

 

[samcar1]

mine is out until 2025. However, they added incorrectly. I have 380,700 for 2024, but for 2025 they added incorrectly and only notated 200,700. That's strange. Glad i caught that

 

[SandyPGravel]

One thing I noticed last night is I could see my StarOption balance all the way out to 2025. Could you always see the current year and 3 years out? My brain tells me that it was a shorter period before but it's been wrong many times.

Yes I remember seeing the balances out for several years.

 

[dioxide45]

mine is out until 2025. However, they added incorrectly. I have 380,700 for 2024, but for 2025 they added incorrectly and only notated 200,700. That's strange. Glad i caught that

In past years, the furthest out year has always been bungled up when they first add it. Ours shows 0 StarOptions right now for 2025.

 

[DanCali]

I doubt it. I would expect all inventory to be available to all Abound members at the same time.

Well, technically Vistana can book at midnight ET. MVC opens inventory at 9an ET.


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[dioxide45]

We’ll, technically Vistana can book at midnight ET. MVC opens inventory at 9an ET.


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Right now, yes. At least when looking at StarOptions vs DC Club Points. But I suspect with a single website for Abound, all Abound Club Point point reservations will be available at the same time.

 

[DanCali]

Right now, yes. At least when looking at StarOptions vs DC Club Points. But I suspect with a single website for Abound, all Abound Club Point point reservations will be available at the same time.

You think this will apply to Vistana home resort reservations? Including unenrolled weeks?


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[pointsjunkie]

Yes. Knowing their history (and working in IT) I took that to mean somewhere between 5 and 25 hours.

I own Marriott and Vistana units and have 2 different apps with different log in and account numbers. Went on both and they are still separate and seems like there is no changes.

will they be giving us one account numberand will there only be 1 app that says Abound?

 

[daviator]

I own Marriott and Vistana units and have 2 different apps with different log in and account numbers. Went on both and they are still separate and seems like there is no changes.

will they be giving us one account numberand will there only be 1 app that says Abound?

I don't think anybody knows, but I suspect you will always have two account numbers. But maybe I'm wrong... in any case, there will always be different rules and programs for using the Vistana and MVC ownerships, but if you elect to assign them all to Abound, then I think they'll work pretty much the same, except that the Vistana properties can't be reserved 13 months in advance. But assigning Vistana properties to Abound is probably not the best use of those ownerships, especially since you already own in the Marriott program and so you have access to all their properties through that ownership. You will lose some value by exchanging your Vistana properties for Abound points.

Maybe there will be a way to "link" your Marriott and Vistana ownerships so that you get the elite benefits of your combined ownership.

 

[dioxide45]

You think this will apply to Vistana home resort reservations? Including unenrolled weeks?


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Abound point reservations will likely go by the current DC Point inventory release dates (13 month on Tues, 12 months on Fri). I would think Vistana weeks and StartOptions would retain their current inventory release dates.