Chase Bank to its Canadian credit card holders: ‘you owe no balance’

[DannyTS]

"Paul Adamson was paying his bills online last week when he came across something curious — the balance on one of his credit cards was wiped clean.

After noticing that his bank had removed the Chase Bank credit card from his list of payees, he phoned both and got a delightfully unexpected answer from the customer service agent.

“She said, ‘Actually, you owe no balance,'” said Adamson, 43. The southwestern Ontario resident said he should have owed about $1,645.

“I was a little confused and kind of skeptical at her response,” he told The Canadian Press..."

https://globalnews.ca/news/5744007/chase-bank-credit-cards-debt/

 

[Free2Roam]

"Paul Adamson was paying his bills online last week when he came across something curious — the balance on one of his credit cards was wiped clean.

After noticing that his bank had removed the Chase Bank credit card from his list of payees, he phoned both and got a delightfully unexpected answer from the customer service agent.

“She said, ‘Actually, you owe no balance,'” said Adamson, 43. The southwestern Ontario resident said he should have owed about $1,645.

“I was a little confused and kind of skeptical at her response,” he told The Canadian Press..."

https://globalnews.ca/news/5744007/chase-bank-credit-cards-debt/

Nice.

 

[LisaH]

Is this kind of like an April Fools Day prank?

 

[am1]

Good for them. I dropped Chase a year and half ago. Went from 8-10 cards to 0. I will be happy the day they go under.

 

[jwalk03]

Good for them. I dropped Chase a year and half ago. Went from 8-10 cards to 0. I will be happy the day they go under.

What happened?

 

[Ralph Sir Edward]

Having once worked for Chase, my opinion is that they wouldn't give away a bucket of sand in the Sahara. My guess is that something involved in this "kind hearted" act is saving them more than they are giving away. What, I suspect, we'll never know. . . .

 

[MULTIZ321]

Chase Bank cancels all credit card debt for Canadian customers.


https://www.theguardian.com/world/2...s-all-credit-card-debt-for-canadian-customers.


Richard

 

[bogey21]

My guess is that something involved in this "kind hearted" act is saving them more than they are giving away. What, I suspect, we'll never know. . . .

According to the Guardian article Chase exited the Canadian market in March 2018. My guess is that no new purchases were allowed after that date and that outstanding balances have been slowly declining. My guess is that they decided that they are better off shutting down the entire operation than continuing to incur the cost of billing, collecting and otherwise managing their remaining accounts...

George

 

[am1]

What happened?

Wifes passport name would not fit on a credit card. Not a problem until transferring miles to United the names needed to match. Changing united account name would require changing passport name as well as possibly visas although less likely. Chase nor United felt it was an issue they wanted involved in. Even after I told them my wife was being discriminated based on a few protected classes.

I suggested they could manually add the miles to the account or provide the cash to buy the miles for the account or take the existing miles out of her account and transfer to mine.

In the end it was best to just drop them. No fan of United either but stil have a million miles to burn before I can close that account.